Business models

Now that providing services is more lucrative than making products, the old foundations for success in manufacturing are crumbling. Smart manufacturers are creating new business models to capture profits at the customer’s end of the value chain.

The internet runs on trading personal data for free services - and we can't figure out if it's a fair trade until we acknowledge that.

Changes in tools, teams, regulations, and markets are putting sustainability in the hands of the finance department.

If they do their job too well, they might put themselves out of business.

Three elements to focus on.

Here’s how to build one.

Inequality in the U.S. has been getting worse for decades: The richest 1% own a majority of all business wealth, and the top 10% own more than 90%. It...

From patient safety to lack of infrastructure.

Hospitals have long struggled with seasonal spikes. Embracing telemedicine, walk-in clinics, and home-based care can help them prepare.

Today it's not unusual for corporations that have dominated their markets for decades to be blindsided by upstarts with radical new business models. A...

Instead of forcing customers to do all the work, the most successful e-commerce sites are taking over many aspects of the shopping process.

By describing the landscape of unmet customer needs and analyzing where new offerings have worked before, you can chart a path that will produce successful innovations time after time.

The conventional wisdom in retail and other low-margin service industries has been that bad frontline jobs-with low pay, unpredictable schedules, and...

Today markets are being reshaped by a new kind of firm--one in which artificial intelligence runs the show. This cohort includes giants like Google, Facebook,...

Health care in the United States--and in most other developed countries--is ailing. Medical treatment has made astonishing advances, but the packaging...

While many believe that technological disruption has been rampant for decades, the internet has actually caused much less creative destruction than people...

Clay Christensen's landmark theory--in under two minutes.

How to tell the difference.

Success isn't just about recurring revenue - it's about creating habits.