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Toxic Handler: Organizational Hero--and Casualty
Organizational Development Magazine ArticleYou've watched them comfort colleagues, defuse tense situations, and take the heat from tough bosses. You've seen them step in to ease the pain during... -
Change Efforts Can Fail Unless They're Coordinated
Leadership & Managing People Digital ArticleLeaders, please talk to each other. -
Have You Restructured for Global Success?
Organizational Development Magazine ArticleThe organizational structures of many multinational corporations are inadequate to the task of capitalizing on opportunities in emerging markets. Locating... -
6 Key Levers of a Successful Organizational Transformation
Organizational Development Digital ArticleLeaders, don't overlook your employees' emotional journey. -
Making Joy a Priority at Work
Motivating people Digital Article90% of employees expect to feel joy. Only 37% do. -
Superefficient Company
Technology & Operations Magazine ArticleMost companies do a great job promoting efficiency within their own walls, streamlining internal processes wherever possible. But they have less success... -
Closing the Strategy-Execution Gap Means Focusing on What Employees Think, Not What They Do
Strategy & Execution Digital ArticleEscape the tyranny of the tangible. -
How Fast Should Your Company Really Grow?
Strategy & Execution SpotlightGrowth-in revenues and profits-is the yardstick by which the competitive fitness and health of organizations is measured. Consistent profitable growth... -
What's Stifling the Creativity at CoolBurst? (HBR Case Study)
Leadership & Managing People Magazine ArticleThis fictitious case study explores the challenges facing CoolBurst, a Miami-based fruit-juice company. For over a decade, CoolBurst had ruled the market... -
3 Things You’re Getting Wrong About Organizational Change
Change management Digital ArticleInvert your assumptions about risk-taking. -
This is Your Brain on Organizational Change
Leadership & Managing People Digital ArticleNeurology offers insights into our dismal record on reshaping companies. -
Giving Mergers a Head Start
Organizational Development Magazine ArticleMergers with substantial business overlap face a barrier to speedy integration: Antitrust regulations limit the information companies can share before... -
Why Health Care May Finally Be Ready for Big Data
Technology & Operations Digital ArticleLack of standardization has held the sector back. -
The Flight of the Boomerang Employee (Commentary for HBR Case Study)
Leadership & Managing People Magazine ArticleLiana, a product developer-turned-entrepreneur, is invited back to her old company to take over her former boss's job. She's excited about the prospect... -
Fruitful Flaws of Strategy Metaphors
Strategy & Execution Magazine ArticleThe business world is rife with metaphors these days, as managers look to other disciplines for insights into their own challenges. And metaphors can--despite... -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
New Society of Organizations
Organizational Development Magazine ArticleManagers must build change into their organization's structure. This means being prepared to abandon everything that the organization does as well as... -
How to Succeed in an Era of Volatility
Strategy & Execution SpotlightOver the past 30 years we've lived through a remarkable era of macrostability, characterized by largely peaceful geopolitics, generally falling interest... -
Tools of Cooperation and Change
Organizational Development Magazine ArticleEmployers can choose from lots of tools when they want to encourage employees to work together toward a new corporate goal. One of the rarest managerial... -
How One Person Can Change the Conscience of an Organization
Organizational Development Digital ArticleThese four mindsets can help you transform the culture.
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Deloitte's Pixel (A): Consulting with Open Talent
Leadership & Managing People Case Study11.95View Details Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,... -
GDR versus Kodak - Bart Film Scanner
Innovation & Entrepreneurship Case Study11.95View Details Georginelli Dental Research (GDR) has transitioned from an agile entrepreneurial company to one that has become overly cautious as its high-margin film... -
Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)
Organizational Development Case Study11.95View Details In the early 1990s, Merck faced a series of challenges because of significant changes in its competitive and regulatory environment (e.g., growth in power... -
Qualtrics (A)
Sales & Marketing Case Study11.95View Details Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model-sales done remotely... -
Backstage at Boston Ballet
Organizational Development Case Study11.95View Details This case asks students to consider how to prioritize goals when placed in a new leadership role. In August 2014, Meredith "Max" Hodges became the youngest... -
Succession Planning at Samsung: The Merger Formula of Cheil Industries and Samsung C&T
Finance & Accounting Case Study11.95View Details A merger deal of two Samsung group companies becomes a center of a corruption scandal. The merger of Cheil Industries and Samsung C&T was seen as a crucial... -
Patient Care Delivery Model at the Massachusetts General Hospital
Technology & Operations Case Study11.95View Details Examines the implementation of a new patient care delivery model at Massachusetts General Hospital. Uses clinical and financial data to examine different... -
Deaconess-Glover Hospital (A)
Technology & Operations Case Study11.95View Details Chronicles the initial efforts to teach a health care organization to manage itself according to the principles of the Toyota Production System (TPS).... -
O.M. Scott & Sons Co. Leveraged Buyout
Finance & Accounting Case Study11.95View Details Documents the organizational changes that took place at O.M. Scott & Sons Co. in response to their leveraged buyout. Provides the opportunity for students... -
Profiling at National Mutual (A)
Technology & Operations Case Study11.95View Details This case series describes a company grappling with organizational change through information technology. National Mutual Life Association vies for Australian... -
Open Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges
32.00View Details In the new world of hybrid work and AI, one thing is clear: the war for talent is over--and talent won. With sparsely populated offices and people working... -
The Heart of Business: Leadership Principles for the Next Era of Capitalism
30.00View Details How to unleash "human magic" and achieve improbable results. Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround,... -
Toby Johnson (A): Leading After School
Leadership & Managing People Case Study11.95View Details After completing her MBA in 2007, Toby Johnson, a former army pilot with the 18th Airborne Corps Rapid Deployment Force, joined PepsiCo's Leadership Development... -
Being a Change Agent (B): From Mob to Community
Strategy & Execution Case Study5.00View Details "Being a Change Agent"is a three-part case series set in a rural district of Assam in India. It describes the efforts made by Kuladhar Saikia, Deputy... -
Codecademy: Where to Next?
Innovation & Entrepreneurship Case Study11.95View Details In March 2020, Zach Sims, co-founder and CEO of online education platform Codecademy, prepared for a meeting with his Chief of Staff Kunal Ahuja to discuss... -
IBM Technology Group
Technology & Operations Case Study11.95View Details Explores two main issues: how the IBM Technology Group was able to build a robust, scalable, and functional IT platform using packaged enterprise resource... -
Juan Valdez: Innovation in Caffeination
Sales & Marketing Case Study11.95View Details Corporate entrepreneurs attempt to revive Colombia's famous Juan Valdez brand in the age of Starbucks, with café chain and packaged coffee ventures. In... -
Procter & Gamble Brazil (A): 2 1/2 Turnarounds
Leadership & Managing People Case Study11.95View Details Juliana Azevedo Schahin, a local marketing director for Procter & Gamble in Sao Paulo, had worked closely with Tarek Fahahat, a regional executive based... -
Stanley O'Neal at Merrill Lynch (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Bradley Marquez: Reduction in Force (A)
Organizational Development Case Study11.95View Details The Bradley Marquez advertising agency had created a successful niche delivering ethnic markets to their clients, corporate giants like Compaq, Sprint,...
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Deloitte's Pixel (A): Consulting with Open Talent
Leadership & Managing People Case Study11.95View Details Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,... -
GDR versus Kodak - Bart Film Scanner
Innovation & Entrepreneurship Case Study11.95View Details Georginelli Dental Research (GDR) has transitioned from an agile entrepreneurial company to one that has become overly cautious as its high-margin film... -
Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)
Organizational Development Case Study11.95View Details In the early 1990s, Merck faced a series of challenges because of significant changes in its competitive and regulatory environment (e.g., growth in power... -
Qualtrics (A)
Sales & Marketing Case Study11.95View Details Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model-sales done remotely... -
Backstage at Boston Ballet
Organizational Development Case Study11.95View Details This case asks students to consider how to prioritize goals when placed in a new leadership role. In August 2014, Meredith "Max" Hodges became the youngest... -
Succession Planning at Samsung: The Merger Formula of Cheil Industries and Samsung C&T
Finance & Accounting Case Study11.95View Details A merger deal of two Samsung group companies becomes a center of a corruption scandal. The merger of Cheil Industries and Samsung C&T was seen as a crucial... -
Patient Care Delivery Model at the Massachusetts General Hospital
Technology & Operations Case Study11.95View Details Examines the implementation of a new patient care delivery model at Massachusetts General Hospital. Uses clinical and financial data to examine different... - SPONSORED CONTENT FROM SAP
Anticipating the Future for Growth and Innovation: Companies in Asia Pacific and Beyond Are Building Prescience into Their Plans
Organizational change ResearchPulse Survey Sponsored By SAP -
Deaconess-Glover Hospital (A)
Technology & Operations Case Study11.95View Details Chronicles the initial efforts to teach a health care organization to manage itself according to the principles of the Toyota Production System (TPS).... -
O.M. Scott & Sons Co. Leveraged Buyout
Finance & Accounting Case Study11.95View Details Documents the organizational changes that took place at O.M. Scott & Sons Co. in response to their leveraged buyout. Provides the opportunity for students...