Trustworthiness

When a crisis forces outside directors to navigate major changes, investors and directors must adopt new roles. The case of Royal Dutch/Shell provides...

Understanding cultural differences helps us navigate them respectfully.

To exert influence, you must balance competence with warmth.

Ben Casnocha, coauthor of "The Alliance," explains why employees need to speak honestly about their career goals with their managers.

Drivers can't have too much or too little faith in self-driving cars.

To be taken seriously, you have to build trust in all directions.

And what about voice assistants that don't sound like us at all?

A review of the research on automation.

Not that long ago, teams were typically composed of people with similar skills working in the same place. Their efforts were based on the idea that by...

Most CEOs who specialize in turning around struggling companies focus on costs. But for Fred Hassan, chairman and CEO of Schering-Plough, the primary...

Companies unintentionally provoke bad behavior.

Two years ago Ram Kapur's most valuable employee quit and decamped to a rival firm. Now he wants his job back. In this fictional case study, Kapur, the...

A three-part framework that allows you to optimize the outcome of your negotiations, whatever the level of trust.

It depends on the type of trust required.

Handholding and over coaching are major pitfalls.

When our society talks about leaders, we focus on formal roles, such as the CEO. This view undervalues the role of informal leaders-team members who influence...

Despite substantial regulatory reform following the 2008 financial crisis, financial firms are still suffering from fraud and other forms of ethical misconduct....

Mastercard, Apple, and Google are already educating their employees.

Here's how to do it.

A "Washington Post" Bestseller. Your manual for remote and virtual work. Communicating virtually is cool, useful, and now even more ubiquitous and necessary...

Adani Agri Logistics Limited (AALL) was established to execute a national project for the bulk handling of food grains through a public-private partnership...

The "HBR Women at Work" series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout...

Take the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback....

In 2013, a group of Tsinghua IMBA graduates decided to open a business, originally called "topline technology", to target Chinese consumers by supplying...

This case describes how Robert Fadel, CEO and chairman of ABC, one of Lebanon's leading retail and real estate groups, professionalized the family business....

In June 2005, Koldo Saratxaga, the leader of Basque-based luxury coach manufacturer Irizar, decided to leave after 14 years at the helm of the worker-owned...

James Bowman, a founding partner of a private equity fund manager based in New York City, has traveled to China to meet with a China Power Investment...

Everything you need to get your best work done, no matter where you do it. For many, working remotely is a dream come true. For others it comes with stress,...

Create a space where everyone can contribute and shine. Psychological safety is a shared belief within a team that it's OK to speak up, ask questions,...

On August 19, 2014, Liberia President Ellen Johnson Sirleaf was faced with an agonizing decision: should she quarantine a densely populated township of...

This case describes how Robert Fadel, as CEO and chairman of ABC, one of Lebanon's leading retail and real estate groups, professionalized the family...

This case, set in the 1920s and 1930s, discusses Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger and their contributions...

Vittorio Colao, CEO of telecommunication giant Vodafone, must respond to reports of disturbing accounting practices at two of Vodafone's operating companies....

Explores the implementation of a cutting-edge knowledge management system in a midsize, specialty chemical company. The initiative, begun in the early...

Esquel Group, leading manufacturer of quality shirts, sought to negotiate long-term partnerships with often-exploited farmers in Xinjiang (western China)...

This is a follow up of 'Ramesh and Gargi (A)'. Part A describes the deterioration of the relationship between three people in an organization. Ramesh,...

A venture capitalist must decide whether to invest in a medical technology company that licenses intellectual property from a privately held IP holding...

Discusses the role of professionals in the Enron debacle. Argues that professionals failed to prevent or predict Enron's collapse because of the conflicts...

A "Washington Post" Bestseller. Your manual for remote and virtual work. Communicating virtually is cool, useful, and now even more ubiquitous and necessary...

When a crisis forces outside directors to navigate major changes, investors and directors must adopt new roles. The case of Royal Dutch/Shell provides...

Understanding cultural differences helps us navigate them respectfully.

To exert influence, you must balance competence with warmth.

Ben Casnocha, coauthor of "The Alliance," explains why employees need to speak honestly about their career goals with their managers.

Drivers can't have too much or too little faith in self-driving cars.

To be taken seriously, you have to build trust in all directions.

And what about voice assistants that don't sound like us at all?

A review of the research on automation.

Not that long ago, teams were typically composed of people with similar skills working in the same place. Their efforts were based on the idea that by...