Survey: Employees Want Business Technologies to be More Collaborative

Microsoft’s latest survey on business trends compiles input from 2,700 employees and 1,800 business decision makers in the United States, United Kingdom, and Japan across job functions to uncover the ways technology is — or is not — helping them do their work. Researchers found that employees are looking for tools that enable collaboration seamlessly, automate repetitive work, and guide with insights, and that can be customized for specific business challenges. The author presents three ways leaders can invest in these areas to realize efficiency gains in day-to-day operations and free up their teams to do more important work.