Experts in problem solving emphasize the importance of deeply understanding the problem before implementing countermeasures. And many cite Charles Kettering’s maxim that “A problem well-framed is a problem half-solved.” But what, precisely, is a “well-framed” problem? I’ve written before about some of the obvious errors to avoid — couching a solution in the form of a problem, and relying on generalities instead of specifics.
Struggling to Solve a Problem? Try Reframing It.
How you frame your problem will influence how you solve it. Therefore, the words you choose to describe the issue are critically important. In fact, if you’re struggling to generate effective solutions, you might change the way you’ve phrased the problem. Specifically, ask yourself two questions, First, what’s the subject? A problem statement focused on employees will generate different solutions than one that’s focused on projects or dollars. Second, how do you measure the problem? The metric you use to define success or failure will have a large influence on the solutions you come up with. So next time you’re faced with a problem, and perhaps you’re not finding a solution, try rewriting the statement. You’ll likely find that a small change of words can lead to a big change in your perspective.