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Are You Paying Too Much for That Acquisition?
Mergers and acquisitions Magazine ArticleThe key is knowing what your top price is—and having the discipline to stick to it. -
Staples’ New Run at Strategic Innovation
Innovation Digital ArticleWhat do you do when the very breakthrough strategy that once made your business uniquely powerful now threatens to turn you into a commodity? That’s the question stationery supplier Staples is facing. I still remember when Staples changed my life. Before its 1986 opening, buying stationery and office supplies was a time-consuming, inconvenient, and expensive […] -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
Avoid Decisions, Avoid Life
Decision making and problem solving Digital ArticleI recently moved to a new home. As is typical, my wife and I spent many hours throwing out things that we no longer needed. Old shoes, clothes, electronics, mounds of papers, and old books. It is shocking how much junk one family can accumulate over the years. My 5 year old — our resident […] -
Why Your Startup Won't Last
Leadership & Managing People ResearchNine problems that face start-ups who are trying to scale. -
In a Volatile World, Your Strategy Must Be Flexible
Strategy & Execution Digital ArticleGive yourself plenty of opportunities to change course. -
Decisions and Desire
Organizational culture Magazine ArticleThe primitive, emotional parts of our brains have a powerful influence on the choices we make. Now, neuroscientists are mapping the risk and reward systems in the brain that drive our best—and worst—decision making. -
Localization: The Revolution in Consumer Markets
Strategy & Execution Magazine ArticleStandardization has been a powerful strategy in consumer markets, but it's reached the point of diminishing returns. And diversity is not the only chink... -
Anatomy of a Failed Launch — The Michelin PAX Tire
Innovation Digital ArticleIt is always instructive to examine how successful firms can go wrong, even in markets that they think they understand well. The market failure of the Michelin run-flat PAX tire illustrates the common mistake of failing to realize that even a groundbreaking product has to create a complete consumption chain. Broken links in the chain […] -
Executive Incentives vs. Corporate Growth
Boards Magazine ArticleBonuses and other forms of incentive compensation are an effective motivator of executives to achieve ever higher earnings per share. The drive to produce short-term results, however, often influences management to forgo investment in capital equipment and R&D that would benefit the corporation several years hence even more than improved earnings next year would. The […] -
Finding the Right Path
Strategy & Execution Magazine ArticleExecuting a new strategy nearly always requires new resources and capabilities-and most firms seek them out the wrong way. In a 10-year study of 162 telecom... -
How Competitive Forces Shape Strategy
Competitive strategy Magazine ArticleAwareness of these forces can help a company stake out a position in its industry that is less vulnerable to attack. -
Why the Apple Watch Is a Gift to the Swiss Watch Industry
Competitive strategy Digital ArticleIt’s the new Swatch. -
How Our Hotel Used Data to Make Our Laundry Service Glamorous
Customer service Digital ArticleA source of customer complaints became a source of revenue. -
Creating Breakthroughs at 3M
Innovation Magazine ArticleCompanies say they want breakthrough products, but most are far more adept at making incremental improvements to existing lines. A pioneering division at 3M successfully navigated a process that leads to breakthrough thinking. -
Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
Decision making and problem solving Magazine ArticleYour organization can become more decisive—and can implement strategy more quickly—if you know where the bottlenecks are and who’s empowered to break through them. -
9 Tactics for Better Remote Negotiations
Communication Digital ArticleLessons from the head of McKinsey's negotiation practice. -
Five Warning Signs Your Innovation Efforts Are Going Off the Rails
Innovation Digital ArticleFor the past ten years, my colleague, Chris Trimble, and I have studied one critical question: What are the best practices for executing an innovation initiative? Execution is the poor stepchild of the innovation challenge. People love to engage in the hunt for the big ideas, but, let’s face it, without execution capability, an idea […] -
Diversification via Acquisition: Creating Value
Mergers and acquisitions Magazine ArticleDuring the past 25 years an increasing proportion of U.S. companies have seen wisdom in pursuing a strategy of diversification. Between 1950 and 1970, for example, single-business companies comprising the Fortune “500” declined from 30% to 8% of the total. Acquisition has become a standard approach to diversification. In recent years the productivity of capital […]
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Barenboim: Adaptive leadership (A)
Leadership & Managing People Case Study11.95View Details The four-part case study (text cases A, B, C, and video case D) illustrates key concepts and lessons about leading adaptive change in the context of some... -
Philip Morris, Incorporated: Seven Up Acquisition (A)
Finance & Accounting Case Study11.95View Details Management is faced with the evaluation and pricing of Seven-Up. The case describes Philip Morris since its acquisition of Miller Beer and Seven-Up as... -
Deloitte's Pixel (A): Consulting with Open Talent
Leadership & Managing People Case Study11.95View Details Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,... -
Retail Promotional Pricing: When Is a Sale Really a Sale? (A)
Sales & Marketing Case Study11.95View Details Addresses the controversy that surrounds highly promotional retail pricing referred to as "high-low pricing" by the trade. High-low pricing involves setting... -
DO & CO: Gourmet Entertainment
Strategy & Execution Case Study11.95View Details This case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding... -
Southwest Airlines (D)
Sales & Marketing Case Study5.00View Details After 18 months of deficit operations, Southwest Airlines stands on the brink of profitability. Selective application of discount fares has contributed... -
Employee Health
Strategy & Execution Case Study11.95View Details -
Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap
Leadership & Managing People Case Study11.95View Details This case addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership... -
Inn or Out: Yield Management in Hotels - Simulation Game
Strategy & Execution Case Study11.95View Details This is a game simulation case on yield management for the hotel industry. Students play the role of the reservation manager and are allowed to make hotel... -
Barenboim: Adaptive leadership (B)
Leadership & Managing People Case Study5.00View Details The four-part case study (text cases A, B, C, and video case D) illustrates key concepts and lessons about leading adaptive change in the context of some... -
Marketing Transformation at Mastercard
Sales & Marketing Case Study11.95View Details Since 2013, Mastercard CMO M. V. Rajamannar (Raja) had transformed the firm's marketing by using unique experiences, digital technology, and social media... -
Succession at Taiwan's Hop Lion Feather Works: Not Leaving It to Chance
Leadership & Managing People Case Study11.95View Details Many Chinese family businesses are facing a succession crisis due to the lack of succession planning. Contrary to this finding, Chen Koon-yaw, the fourth-generation... -
Asahi Breweries Ltd.
Leadership & Managing People Case Study11.95View Details Focuses on competitive repositioning, organizational renewal, and personal leadership. Describes how Asahi Breweries was faced with a major capacity expansion... -
GDR versus Kodak - Bart Film Scanner
Innovation & Entrepreneurship Case Study11.95View Details Georginelli Dental Research (GDR) has transitioned from an agile entrepreneurial company to one that has become overly cautious as its high-margin film... -
Imperial Japanese Army: The Essence of Failure
Strategy & Execution Case Study11.95View Details Circumstantial evidence points to the possibility that the Japanese Imperial Army showed many common features ¿ both positive and negative ¿ with present-day... -
Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)
Organizational Development Case Study11.95View Details In the early 1990s, Merck faced a series of challenges because of significant changes in its competitive and regulatory environment (e.g., growth in power... -
Retail Promotional Pricing: When Is a Sale Really a Sale? (B)
Sales & Marketing Case Study5.00View Details Provides the court's decision in the May D&F case, and updates the controversy surrounding high-low retail pricing. -
The Power to Persuade (Abridged)
Leadership & Managing People Case Study8.95View Details This note develops and explains a five-part framework for persuading others to support (or not oppose) a desired course of action. -
Beth Israel Hospital, Boston
Sales & Marketing Case Study11.95View Details The hospital is reviewing its obstetrical services and trying to decide on future strategy relative to communications, pricing and service characteristics....
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Barenboim: Adaptive leadership (A)
Leadership & Managing People Case Study11.95View Details The four-part case study (text cases A, B, C, and video case D) illustrates key concepts and lessons about leading adaptive change in the context of some... -
Philip Morris, Incorporated: Seven Up Acquisition (A)
Finance & Accounting Case Study11.95View Details Management is faced with the evaluation and pricing of Seven-Up. The case describes Philip Morris since its acquisition of Miller Beer and Seven-Up as... -
Are You Paying Too Much for That Acquisition?
Mergers and acquisitions Magazine ArticleThe key is knowing what your top price is—and having the discipline to stick to it. -
Deloitte's Pixel (A): Consulting with Open Talent
Leadership & Managing People Case Study11.95View Details Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,... -
Staples’ New Run at Strategic Innovation
Innovation Digital ArticleWhat do you do when the very breakthrough strategy that once made your business uniquely powerful now threatens to turn you into a commodity? That’s the question stationery supplier Staples is facing. I still remember when Staples changed my life. Before its 1986 opening, buying stationery and office supplies was a time-consuming, inconvenient, and expensive […] -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
Retail Promotional Pricing: When Is a Sale Really a Sale? (A)
Sales & Marketing Case Study11.95View Details Addresses the controversy that surrounds highly promotional retail pricing referred to as "high-low pricing" by the trade. High-low pricing involves setting... -
Avoid Decisions, Avoid Life
Decision making and problem solving Digital ArticleI recently moved to a new home. As is typical, my wife and I spent many hours throwing out things that we no longer needed. Old shoes, clothes, electronics, mounds of papers, and old books. It is shocking how much junk one family can accumulate over the years. My 5 year old — our resident […] -
Why Your Startup Won't Last
Leadership & Managing People ResearchNine problems that face start-ups who are trying to scale. -
DO & CO: Gourmet Entertainment
Strategy & Execution Case Study11.95View Details This case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding...