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HBR's 20-Minute Manager Ebook Boxed Set (10 Books)
Leadership & Managing People
Book
Harvard Business Review
110.00
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A curated collection of the business basics to fuel your success. You'll get up to speed fast on the most essential business skills with this set of concise,...
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May 05, 2015
How Starbucks Devalued Its Own Brand
Customer experience
Digital Article
B. Joseph Pine II
Louis-Étienne Dubois
Prioritizing goals like efficiency and volume over exceptional customer experiences eroded the company’s strongest selling point.
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June 26, 2024
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