More US bank branches closed in 2013 than ever before. More than 85% of retail banking transactions are now digital. The bank branch is “going south,” mobile-banking entrepreneur Brett King said to CNBC. “And there’s no reason to assume we’ll see a resurgence of activity at the branch—the mobile app is the nail in the coffin.”
Rethinking the Bank Branch in a Digital World
There may be fewer, but they’ll be more useful.
September 15, 2014
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HBR Learning
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Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Finance Essentials. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Strengthen your fluency in financial statements.