Diversity, equity, and inclusion (DEI) initiatives, like diversity training, targeted recruiting, or dedicated diversity-focused leadership roles, strive to address inequities, cultivate an environment where everyone feels valued, and increase the representation of historically marginalized groups. Indeed, many organizations are investing substantial effort and money in DEI efforts globally. These are generally rolled out using a one-size-fits-all approach for all employees.
Research: 4 Ways Employees Respond to DEI Initiatives
It’s not as simple as classifying people for or against diversity, equity, and inclusion.
July 17, 2024
Summary.
A critical factor influencing the effectiveness of DEI initiatives is how employees respond to them. Traditionally, employee responses have been overly simplified as “resistors,” who complicate or hinder DEI initiatives, or “supporters” of DEI, who facilitate their implementation. Recent research suggests employee reactions can be broken down into four categories: excited supporters, calm compliers, torn shapers, and discontented opponents. Understanding these various responses can help managers customize their approaches rather than relying on a one-size-fits-all policy.
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New!
HBR Learning
Diversity, Inclusion, and Belonging Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Diversity, Inclusion, and Belonging. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to build a better, more just workplace.