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Facebook's Misleading Campaign Against Apple's Privacy Policy
Sales & Marketing Digital ArticleIt claims Apple's plan to give users more control over their data will harm small businesses. But the facts don't add up. -
The Data Economy Is a Barter Economy
Technology & Operations Digital ArticleThe internet runs on trading personal data for free services - and we can't figure out if it's a fair trade until we acknowledge that. -
Research: A Strong Privacy Policy Can Save Your Company Millions
Sales & Marketing Digital ArticleHere are the Fortune 100 companies with the best and worst policies. -
Data Privacy Rules Are Changing. How Can Marketers Keep Up?
Technology & Operations Digital ArticleAnalytics and automation technologies make it easier than you might expect. -
The Sweet Spot Between Privacy and Transparency
Ethan Bernstein, assistant professor at Harvard Business School, on how to boost productivity within an open work environment. -
What Was Privacy?
Organizational Development Magazine ArticleWhy is that question in the past tense? Because individuals can no longer feel confident that the details of their lives - from identifying numbers to... -
Ads That Don't Overstep
Sales & Marketing Magazine ArticleData gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies... -
Balancing "We" and "Me": The Best Collaborative Spaces Also Support Solitude
Technology & Operations Magazine ArticleThe open office is the dominant form of workspace design for good reason: It fosters collaboration, promotes learning, and nurtures strong culture. But... -
How to Capitalize on Generative AI
Technology & Operations SpotlightBusiness leaders are struggling to understand how seriously they should take generative AI. It has already displayed breathtaking powers to create new... -
Stop Screening Job Candidates' Social Media
Organizational Development Magazine ArticleStick to evidence-based recruiting. -
3 Strategies to Earn Consumer Trust in Email Marketing
Sales & Marketing Digital ArticlePeople prefer a personalized message - but are also skeptical of how companies use their data. Here's how to thread the needle. -
The Transparency Trap
Organizational Development Magazine ArticleTo promote accountability, productivity, and shared learning, many organizations create open work environments and gather reams of data on how individuals... -
New Laws on Data Privacy and Security Are Coming. Is Your Company Ready?
Cybersecurity and digital privacy Digital ArticleThe consequences of weak security are about to go way beyond bad PR. -
The Ethics Conversation We're Not Having About Data
Strategy & Execution Digital ArticleVW's emissions systems didn't program themselves. -
Bring Human Values to AI
AI and machine learning Magazine ArticleSpeed and efficiency used to be the priority. Now issues such as safety and privacy matter too. -
Collect Your Employees' Data Without Invading Their Privacy
Leadership & Managing People Digital ArticleSeven things to consider before you start. -
How Companies Can Use Employee Data Responsibly
Technology & Operations Digital ArticleGive workers some control, and create checks and balances. -
Where Automated Job Interviews Fall Short
Age and generational issues Digital ArticleResearch shows that these systems are often discriminatory, alienating, and deeply stressful for job seekers. -
Understanding Your NDA (and When It Can Be Broken)
Global Business Digital ArticleNon-disclosure agreements that restrict your ability to report misconduct to the government are illegal in the U.S. -
Protecting Customers' Privacy Requires More than Anonymizing Their Data
Technology & Operations Digital ArticleStatistical techniques can help marketers while keeping consumer data safe.
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Cancun, Mexico: Water and Wastewater Privatization (Sequel)
Leadership & Managing People Case Study5.00View Details The sequel describes the ensuing changes to the concession contract and regulatory oversight structure, and the return of operational control to the private... -
Organizing Competition in Indianapolis: Mayor Stephen Goldsmith and the Quest for Lower Costs (Sequel)
Innovation & Entrepreneurship Case Study5.00View Details During his successful 1991 bid for the indianapolis mayoralty, Stephen Goldsmith is clear about his preference for privatizing city services. Once in... -
Algorithmic Bias in Marketing
Sales & Marketing Case Study8.95View Details This note focuses on algorithmic bias in marketing. First, it presents a variety of marketing examples in which algorithmic bias may occur. The examples... -
SF Express: Data Wars
Technology & Operations Case Study11.95View Details SF Express Group Co. Ltd. (SF Express) was a leading express delivery and logistics solutions provider in China. In May 2017, SF Express became involved... -
Facebook: Hard Questions (B)
Leadership & Managing People Case Study5.00View Details In April 2018, Facebook co-founder and CEO Mark Zuckerberg was called to Capitol Hill to be the star witness at congressional hearings intended to examine... -
Ethical Programming of Algorithms: How to Deal with Ethical Risks of AI Tools for Hiring Decisions? (B)
Management Case Study5.00View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
A Commercial Bank Does Microfinance: Sogesol in Haiti
Finance & Accounting Case Study11.95View Details In 1995 Haiti's banking sector undergoes reformtwo important aspects of which are a lowering of the reserve requirement on banks and a lifting of the... -
The Battle Over the Clinton Health Care Proposal
Leadership & Managing People Case Study11.95View Details This case provides a succinct account of the high profile failure of the Clinton Administration's initiative to reorganize the US health care and health... -
Evergreen Enhancement
Innovation & Entrepreneurship Case Study11.95View Details "Richard Alpert, senior partner at Evergreen Investments, must decide which of his two best employees to promote to the position of managing VP. He had... -
The Battle Over the Clinton Health Care Proposal (Sequel)
Leadership & Managing People Case Study5.00View Details This case provides a succinct account of the high profile failure of the Clinton Administration's initiative to reorganize the US health care and health... -
PatientsLikeMe: Using Social Network Health Data to Improve Patient Care
Leadership & Managing People Case Study11.95View Details PatientsLikeMe, an health online community formed to provide value for patients in exchange for sharing their health data, had grown substantially since... -
Aadhaar: India's Big Experiment with Unique Identification (A)
Technology & Operations Case Study11.95View Details Many people take identity for granted, confident that they can prove they are who they say they are by using a driver's license or other ID card. For... -
ChoicePoint Inc. and the Personal Data Industry
Technology & Operations Case Study11.95View Details In 2005, Derek V. Smith, CEO of ChoicePoint, Inc., a leader in the personal data industry, was facing some difficult strategic challenges. Under his watch,... -
Sunk Costs: The Plan to Dump the Brent Spar (Epilogue)
Leadership & Managing People Case Study5.00View Details Faced with the need to dispose of an offshore oil storage installation, the Royal Dutch Shell Corporation develops what it believes is a straightforward... -
Cancun, Mexico: Water System Privatization
Leadership & Managing People Case Study11.95View Details This case focuses on the privatization of water and sanitation services in the city of Cancún, Mexico. Cancún's growth from a small fishing village in... -
Sunk Costs: The Plan to Dump the Brent Spar
Global Business Case Study11.95View Details Faced with the need to dispose of an offshore oil storage installation, the Royal Dutch Shell Corporation develops what it believes is a straightforward... -
The Privatization of Light-Servicos de Electricidade, SA: Preparing the Terms of Sale
Strategy & Execution Case Study11.95View Details In 1996, the government of Brazil attempted to sell the large, federally-owned power distribution company in Rio de Janeiro to private investors. The... -
A Tale of Two Managers
Leadership & Managing People Case Study11.95View Details This short case is intended as a vehicle instructors can use to introduce cases to a management or leadership class and to start a discussion about what... -
ZOMOZOMO: From Platform Operator to Provider
{{MajorSubject}} Case Study11.95View Details Founded in September 2016 and based in Beijing, China, ZOMOZOMO primarily conducted business through its gamified freelancers' platform, where designers'...
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Facebook's Misleading Campaign Against Apple's Privacy Policy
Sales & Marketing Digital ArticleIt claims Apple's plan to give users more control over their data will harm small businesses. But the facts don't add up. -
The Data Economy Is a Barter Economy
Technology & Operations Digital ArticleThe internet runs on trading personal data for free services - and we can't figure out if it's a fair trade until we acknowledge that. -
Research: A Strong Privacy Policy Can Save Your Company Millions
Sales & Marketing Digital ArticleHere are the Fortune 100 companies with the best and worst policies. -
Cancun, Mexico: Water and Wastewater Privatization (Sequel)
Leadership & Managing People Case Study5.00View Details The sequel describes the ensuing changes to the concession contract and regulatory oversight structure, and the return of operational control to the private... -
Data Privacy Rules Are Changing. How Can Marketers Keep Up?
Technology & Operations Digital ArticleAnalytics and automation technologies make it easier than you might expect. -
Why You Should Care about the Target Data Breach
Technology & Operations Digital ArticleData breaches are becoming more frequent and more damaging to the bottom line of many businesses. The Target data breach marked the beginning of increased... -
Organizing Competition in Indianapolis: Mayor Stephen Goldsmith and the Quest for Lower Costs (Sequel)
Innovation & Entrepreneurship Case Study5.00View Details During his successful 1991 bid for the indianapolis mayoralty, Stephen Goldsmith is clear about his preference for privatizing city services. Once in... -
Protecting Corporate Intellectual Property: Legal and Technical Approaches
Technology & Operations Digital ArticleThe recent FBI v. Apple case has the potential to turn a 227-year-old statute law in into a tool for government agencies to gain access to personal and... -
Algorithmic Bias in Marketing
Sales & Marketing Case Study8.95View Details This note focuses on algorithmic bias in marketing. First, it presents a variety of marketing examples in which algorithmic bias may occur. The examples... -
SF Express: Data Wars
Technology & Operations Case Study11.95View Details SF Express Group Co. Ltd. (SF Express) was a leading express delivery and logistics solutions provider in China. In May 2017, SF Express became involved...
