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The Abrasive Personality
Motivating people Magazine ArticleThe corporate president stared out the window of his skyscraper office. His forehead was furrowed in anger and puzzlement. His fingers drummed the arm of his chair with a speed that signified intense frustration. The other executives in the room waited expectantly. Each had said his piece. Each had come to his and her own […] -
What It Takes to Give a Great Presentation
Communication Digital ArticleFive tips to set yourself apart. -
Intimidating Bosses Can Change - They Just Need a Nudge
Leadership & Managing People Digital ArticleThree ways to subtly manage up. -
From Do It Yourself to Do It Together
Organizational culture Digital ArticleChris Anderson continues to explore the edges of the Big Shift playing out around us. Having introduced us to The Long Tail and the growth of Free as a business model, Chris has just published a new article called “Atoms Are the New Bits” in the current issue of Wired. This article, highlighting the move […] -
Necessary Art of Persuasion (HBR OnPoint Enhanced Edition)
Leadership & Managing People Magazine ArticleThis article defines and explains the four essential elements of persuasion. Business today is largely run by teams and populated by authority-averse... -
Oil and Troubled Waters
Leadership & Managing People Magazine ArticleWhen a crisis forces outside directors to navigate major changes, investors and directors must adopt new roles. The case of Royal Dutch/Shell provides... -
How to Lead When You’re In with the In Crowd
Organizational culture Digital Articleby Lauren Keller Johnson -
In Praise of Boundaries: A Conversation With Miss Manners
Organizational culture Magazine ArticleAmerica prizes the informality of its business life. But an informal workplace isn’t necessarily a productive or even a happy one. -
How a 2-Minute Story Helps You Lead
Business communication Digital ArticleLeaders gain trust and teach people what’s important to them by telling stories. But these days there’s so much to attend to — now! — coming at us so fast. You might be tempted to let slide your soft skills, like how to tell a useful story. Just get to the point and move on […] -
The Leadership Journey
Leadership & Managing People Magazine ArticleIt isn't always easy to change leadership hats or to alter the way you assess a business problem. Under pressure, most executives fall back on the management... -
Defend Your Idea Without Being Defensive
Difficult conversations Digital ArticleGetting behind an idea means imbuing it with our conviction and our passion. Such commitment is vital when pushing for an initiative or suggestion that you think is important to implement. This enthusiasm also helps you bring others to your cause. But it can also be your worst enemy when someone, such as your boss, […] -
How to Communicate Like Ben Bernanke
Leadership Digital ArticleFederal Reserve Chairman Ben Bernanke may not have solved the economic crisis but his reappointment by President Barack Obama demonstrates that his boss has confidence in him. One reason may be Bernanke’s ability to connect with others. At Fed meetings, Bernanke’s habit, in contrast to his predecessor Alan Greenspan, is to “speak last.” As New […] -
The Hazards of Being the Boss's Favorite
Leadership & Managing People Best PracticeIt's great ... until it isn't. -
Power Failure in Management Circuits
Business communication Magazine ArticleThe position, not the person, often determines whether a manager has power. -
Have You Mapped Your Key Relationships?
Strategy Digital Articleby Madeleine Homan -
5 Traps to Avoid as You Gain Power as a Leader
Leadership & Managing People Digital ArticlePower will change you - and your relationships. How you wield it can make or break your success. -
Avoiding the Soft "Yes"
Leadership & Managing People Digital ArticleWhen "yes" really means "meh." -
8 Questions to Ask Someone Other Than "What Do You Do?"
Leadership & Managing People Digital ArticleStart a more interesting conversation. -
Feeling Ambivalent About Your Boss Hurts Your Performance Even More Than Disliking Them
Psychology ResearchBeing conflicted is exhausting. -
Retaining Top Performers During Change
Communication Digital Articleby Judith A. Ross
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The Power to Persuade (Abridged)
Leadership & Managing People Case Study8.95View Details This note develops and explains a five-part framework for persuading others to support (or not oppose) a desired course of action. -
Tough Guy
Leadership & Managing People Case Study11.95View Details How would you react if you were faced with a humiliating interaction with an abrasive colleague, boss, coworker, or direct report? What if that person... -
Joline Godfrey and the Polaroid Corp. (A)
Leadership & Managing People Case Study11.95View Details Describes how Joline Godfrey, an intrapreneur at the Polaroid Corp., introduced and developed a project that could help Polaroid move to a more service-... -
HBR's 10 Must Reads on Communication, Vol. 2 (Paperback + Ebook)
Communication Special Offer34.95View Details Is your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
Nuria Chinchilla: The Power to Change Workplaces
Leadership & Managing People Case Study11.95View Details In 1993, Nuria Chinchilla had recently completed her doctoral thesis at IESE Business School in Barcelona, on the topic of organizational turnover, with... -
Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester (Abridged)
Leadership & Managing People Case Study11.95View Details This is a shortened version of The Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester, HBS case #9-800-355. It eliminates some background... -
Singapore Mass Rapid Transit: Going Off Track
Leadership & Managing People Case Study11.95View Details In January 2012, Singapore Mass Rapid Transit (SMRT) Corporation's chief executive officer resigned after two major breakdowns on the North-South Line... -
Donna Dubinsky and Apple Computer, Inc. (B)
Leadership & Managing People Case Study5.00View Details May be used with Donna Dubinsky and Apple Computer, Inc. (A), (C), (D), & (E) and Debi Coleman and Apple Computer, Inc. -
NTPC Public Offer
Finance & Accounting Case Study11.95View Details Disinvestment of government shareholding in Public Sector Undertakings, through Public Offers, is a common occurrence in many economies. This case describes... -
HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)
24.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
The Mosquito Network: Global Governance in the Fight to Eliminate Malaria Deaths
{{MajorSubject}} Case Study11.95View Details Malaria, a deadly disease transmitted by the bites of infected mosquitoes, had been effectively eliminated from the developed world since the end of the... -
Network Assessment Exercise: Executive Version
Leadership & Managing People Case Study8.95View Details Designed to help executives identify patterns in their approaches to developing networks of relationships. A "network" refers to the set of relationships... -
Differences at Work: Alex (A)
Leadership & Managing People Case Study11.95View Details In Differences at Work: Alex (A), HBS Case No. 9-408-011 Alex has been asked an inappropriate question by the interviewer at an interview for his dream... -
Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A)
Leadership & Managing People Case Study11.95View Details Paula Evans is in her second year as principal of the only high school in Cambridge, MA. Her mandate when she arrived was to redesign the high school... -
InterSoft of Argentina (C)
Leadership & Managing People Case Study5.00View Details Supplements the (A) and (B) cases. Designed to be handed out at the end of class. -
Appropriation of Technology: Tata Power Delhi Distribution Limited
Strategy & Execution Case Study11.95View Details It was the peak of summer in Delhi. With the temperature soaring to 47 degrees Celsius, the city was facing power cuts. Amid the looming threat of a potential... -
Seneca Systems (A): General and Confidential Instructions for R. Thompson, Vice President, Marketing
Strategy & Execution Case Study8.95View Details Seneca is a three-party negotiation-mediation simulation. The context is a product failure crisis in a manufacturing company with highly autonomous units.... -
HBR's 10 Must Reads for Executives 8-Volume Collection
175.00View Details You want the most important ideas for executives all in one place. Now you can have them--in a set of HBR's 10 Must Reads, available as an 8-volume paperback... -
Peter Isenberg at Fischer Stevens (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Negotiating Corporate Change: Confidential Information, Paul Stokes, VP, Health and Beauty Aids Division
Leadership & Managing People Case Study8.95View Details This case provides the confidential role information necessary for one person in a four-person negotiation simulation about a major corporate change....
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The Abrasive Personality
Motivating people Magazine ArticleThe corporate president stared out the window of his skyscraper office. His forehead was furrowed in anger and puzzlement. His fingers drummed the arm of his chair with a speed that signified intense frustration. The other executives in the room waited expectantly. Each had said his piece. Each had come to his and her own […] -
What It Takes to Give a Great Presentation
Communication Digital ArticleFive tips to set yourself apart. -
Where is the Power in Numbers? Understanding Firm and Consumer Power when Crowdsourcing
Innovation & Entrepreneurship Digital ArticleThis work utilizes the theory of social power as a lens through which to analyze the power structure of firms and consumers involved in crowdsourcing... -
The Power to Persuade (Abridged)
Leadership & Managing People Case Study8.95View Details This note develops and explains a five-part framework for persuading others to support (or not oppose) a desired course of action. -
Intimidating Bosses Can Change - They Just Need a Nudge
Leadership & Managing People Digital ArticleThree ways to subtly manage up. -
From Do It Yourself to Do It Together
Organizational culture Digital ArticleChris Anderson continues to explore the edges of the Big Shift playing out around us. Having introduced us to The Long Tail and the growth of Free as a business model, Chris has just published a new article called “Atoms Are the New Bits” in the current issue of Wired. This article, highlighting the move […] -
Tough Guy
Leadership & Managing People Case Study11.95View Details How would you react if you were faced with a humiliating interaction with an abrasive colleague, boss, coworker, or direct report? What if that person... -
Necessary Art of Persuasion (HBR OnPoint Enhanced Edition)
Leadership & Managing People Magazine ArticleThis article defines and explains the four essential elements of persuasion. Business today is largely run by teams and populated by authority-averse... -
Oil and Troubled Waters
Leadership & Managing People Magazine ArticleWhen a crisis forces outside directors to navigate major changes, investors and directors must adopt new roles. The case of Royal Dutch/Shell provides... -
How to Lead When You’re In with the In Crowd
Organizational culture Digital Articleby Lauren Keller Johnson