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9 Tactics for Better Remote Negotiations
Communication Digital ArticleLessons from the head of McKinsey's negotiation practice. -
Negotiating the Spirit of the Deal
Technology & Operations Magazine ArticleMost experienced negotiators are comfortable working out the terms of an economic contract--they bargain for the best price, haggle over equity splits,... -
Live Life as an Experiment
Managing yourself Digital ArticleIt was an experiment. I was returning an item to the store from which I had bought it. The item was well within the return period, but there would be a 20% restocking fee. Could I evade that fee? What would I have to do or say to persuade them not to charge it to […] -
What’s Your Negotiation Strategy?
Negotiation strategies Magazine ArticleHere’s how to avoid reactive dealmaking -
U.S. Health Care Reform Will Require Politicians to Change Their Attitude
Negotiation strategies Digital ArticleAn “I win, you lose” approach won’t work. -
How to Respond to “Take It or Leave It”
Negotiation strategies Digital ArticleYou really do have a choice. -
Research: How to Build Trust with Business Partners from Other Cultures
Global Business Digital ArticleUnderstanding cultural differences helps us navigate them respectfully. -
Negotiating with a Customer You Can’t Afford to Lose
Negotiation strategies Magazine ArticleEight ways to save a disintegrating sale -
Do You Know How to Get What You’re Worth?
Negotiation strategies Digital ArticleA negotiation expert reveals some rules for success in tricky terrain. -
Giving Great Advice
Negotiation strategies Magazine ArticleFew deal makers have been at it as long, and at such a high level, as Lazard’s CEO. Here’s how he unlocks value in people, companies, and industries. -
Keys to Working with Alpha Personalities
Business communication Digital ArticleGill Corkindale, executive coach and former management editor of the Financial Times. Alpha personalities present unique challenges for those who work with them. You need a different set of strategies for getting along with an alpha boss than for managing an alpha employee. -
How to Save the Detroit Symphony Orchestra
Leadership Digital ArticleMy wife, Ann Strubler, a Detroit Symphony Orchestra violinist, ended her career on a blue but grateful note. She felt privileged to have held a position in the first violin section of the nation’s 10th-ranked U.S. orchestra for 30 years. Originally planning to retire in December 2010, she hit the ‘send button’ announcing her departure […] -
Setting the Record Straight: Using an Outside Offer to Get a Raise
Negotiation strategies Digital ArticleIt might work, but it’s risky, especially for women. -
How to Seize Everyday Negotiation Opportunities
Deborah M. Kolb, professor emerita at Simmons College School of Management, offers tips for negotiating for yourself--and explains how to bounce back... -
Take the Money--or Run? (HBR Case Study)
Finance & Accounting Magazine ArticlePetrolink's business plan looks like a winner. At present, the only available pipeline for operators in the Baltic Sea's newly developed Helmark gas field... -
Even Swaps: A Rational Method for Making Trade-Offs
Strategy & Execution Magazine ArticleThis article offers insight to any decision maker struggling with a hard choice. Making wise trade-offs is one of the most important and difficult challenges... -
Deal Making 2.0: A Guide to Complex Negotiations
Communication Magazine ArticleMost big deals--megamergers, major sales, infrastructure projects--are built on a series of smaller ones. Each component deal presents a tactical challenge,... -
Hidden Challenge of Cross-Border Negotiations
Strategy & Execution Magazine ArticleCultural differences can influence business negotiations in unexpected ways, as many a hapless deal maker has learned. But the differences extend well... -
In Global Negotiations, It's All About Trust
Communication Magazine ArticleA three-part framework that allows you to optimize the outcome of your negotiations, whatever the level of trust. -
Research: When Men Have Lower Status at Work, They're Less Likely to Negotiate
Strategy & Execution Digital ArticleThey anticipate the same social costs that women do.
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The Power to Persuade (Abridged)
Leadership & Managing People Case Study8.95View Details This note develops and explains a five-part framework for persuading others to support (or not oppose) a desired course of action. -
Syndexa and Technology Transfer at Harvard University
Innovation & Entrepreneurship Case Study11.95View Details Gokhan Hotamisligil is a star researcher at Harvard School of Public Health who has made groundbreaking discoveries linking fat cells, inflammation, and... -
StockX: The Stock Market of Things (Abridged)
Technology & Operations Case Study11.95View Details Founded in 2015 by Dan Gilbert, Josh Luber, and Greg Schwartz, StockX was an online platform where users could buy and sell unworn luxury and limited-edition... -
Owen Rankin at J&J and the Olympic Games: Let the Games Begin (A)
Leadership & Managing People Case Study11.95View Details Whether taught to students unfamiliar with U.S. business culture or to students unacquainted with working in China, this case allows for an exploration... -
APPLETON V. BAKER - Confidential Information for Appleton's Agent
Strategy & Execution Case Study11.95View Details The Appletons and Bakers own homes on adjacent parcels of land. Larry Appleton has been transferred by his company and is selling his home. The Appletons... -
Road Rage at the DMV
Sales & Marketing Case Study11.95View Details When Hewlett-Packard Enterprise notified Rhode Island's Governor's Office that it won't be able to deliver a "fully-functioning" technology upgrade for... -
Revlon India's Turnaround: Navigating Online-Offline Decisions Using a Balanced Scorecard
Management Case Study11.95View Details Revlon India was founded as a joint venture in 1995, pairing the industrial conglomerate UMG with the global beauty brand Revlon, Inc. to bring international... -
CityCenter (D): Financial Crisis, Grand Opening, and a New Paradigm
Finance & Accounting Case Study5.00View Details "CityCenter (D)" follows the (A), (B), and (C) cases with subsequent chronological events through CityCenter's grand opening in December 2009 and financial... -
AM-Pharma: Creating Value (A)
Strategy & Execution Case Study11.95View Details AM-Pharma is a biotech company developing a medicine for patients with acute kidney injury. The case describes the company's journey from inception in... -
TheLadders (C)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. -
Investcorp and the Moneybookers Bid
Innovation & Entrepreneurship Case Study11.95View Details In January 2007, Hazem Ben-Gacem, managing director and co-head of Investcorp Technology Partners (ITP), needs to decide what to bid at an auction for... -
The Campbell Home (B)
Sales & Marketing Case Study5.00View Details Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several difficult consequential decisions, all the while... -
Advent International: Kroton Investment
Finance & Accounting Case Study11.95View Details -
Zopa: The Power of Peer-to-Peer Lending
Strategy & Execution Case Study11.95View Details Zopa, a U.K.-based peer-to-peer lending company, connected individual lenders and borrowers via an online interface. The company charged a small fee for... -
Honda-Rover (A): Crafting an Alliance
Strategy & Execution Case Study11.95View Details Faced with vexing financial challenges in 1993, British Aerospace (BAe) is determined to shed its loss-making automaker, Rover. It offers to sell its... -
Excerpts from Interview with Jim Triandiflou, Founder of Ockham Technologies
Innovation & Entrepreneurship Case Study11.95View Details Describes the issues facing a founder-CEO regarding building a board, assembling an executive team, managing tension between co-founders, and outsourcing... -
Tempur Sealy International (C)
Strategy & Execution Case Study5.00View Details Analyzes the commercial relationship between Tempur Sealy and Mattress Firm following the events discussed in the B case. -
Shanty Real Estate: Confidential Information for iBuyer 2
Sales & Marketing Case Study8.95View Details Shanty is a simulation in which students inhabit the role of either a traditional home buyer or an iBuyer, both bidding on the same condo. The traditional... -
Hemisphere Development LLC: Betting on a Brownfield
Innovation & Entrepreneurship Case Study11.95View Details The case puts students in the shoes of Todd Davis, founder and CEO of a boutique brownfield redevelopment firm, Hemisphere Development, in 2010. Davis... -
The Sino-Russian Rapprochement: Energy Relations in a New Era
Strategy & Execution Case Study11.95View Details The United States could enhance or threaten China's energy security but China was unsure of the U.S. intentions. China and the United States were both...
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9 Tactics for Better Remote Negotiations
Communication Digital ArticleLessons from the head of McKinsey's negotiation practice. -
Negotiating the Spirit of the Deal
Technology & Operations Magazine ArticleMost experienced negotiators are comfortable working out the terms of an economic contract--they bargain for the best price, haggle over equity splits,... -
The Power to Persuade (Abridged)
Leadership & Managing People Case Study8.95View Details This note develops and explains a five-part framework for persuading others to support (or not oppose) a desired course of action. -
Syndexa and Technology Transfer at Harvard University
Innovation & Entrepreneurship Case Study11.95View Details Gokhan Hotamisligil is a star researcher at Harvard School of Public Health who has made groundbreaking discoveries linking fat cells, inflammation, and... -
Live Life as an Experiment
Managing yourself Digital ArticleIt was an experiment. I was returning an item to the store from which I had bought it. The item was well within the return period, but there would be a 20% restocking fee. Could I evade that fee? What would I have to do or say to persuade them not to charge it to […] -
What’s Your Negotiation Strategy?
Negotiation strategies Magazine ArticleHere’s how to avoid reactive dealmaking -
Building Digital-Ready Culture in Traditional Organizations
Management Digital ArticleFor legacy companies, culture change is often the biggest challenge of digital transformation. How can they become more agile and innovative without alienating... -
StockX: The Stock Market of Things (Abridged)
Technology & Operations Case Study11.95View Details Founded in 2015 by Dan Gilbert, Josh Luber, and Greg Schwartz, StockX was an online platform where users could buy and sell unworn luxury and limited-edition... -
Owen Rankin at J&J and the Olympic Games: Let the Games Begin (A)
Leadership & Managing People Case Study11.95View Details Whether taught to students unfamiliar with U.S. business culture or to students unacquainted with working in China, this case allows for an exploration... -
APPLETON V. BAKER - Confidential Information for Appleton's Agent
Strategy & Execution Case Study11.95View Details The Appletons and Bakers own homes on adjacent parcels of land. Larry Appleton has been transferred by his company and is selling his home. The Appletons...