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Let First-Level Supervisors Do Their Job
Labor Magazine ArticlePerforming well as a first-level supervisor is like walking the circus high wire. In both positions, the ability to maintain one’s balance when shifting forces pull in opposite directions is a measure of one’s success. First-level supervisors must be able to harmonize the demands of management, the demands of the collective work force (often represented […] -
Turkey Badly Needs a Long-Term Plan for Syrian Refugees
Labor Digital ArticleIt’s time to stop treating the situation as a short-term crisis. -
How Companies Can Help Universities Train Tech Workers
Communication Digital ArticleA new model for long-term collaboration, based on five principles. -
Is Germany a Model for Managers?
Labor Magazine ArticleMost American managers have a hard time making sense of Germany. It has a fraction of the resources and less than one-third the population of the United States. Labor costs are higher, paid vacations are at least three times as long, and strong unions are deeply involved at all levels of business, from the local […] -
Quality of Work Life—Learning from Tarrytown
Labor Magazine ArticleAt this large GM plant the union and management jointly seek to change the meaning of work itself -
How Businesses Should (and Shouldn't) Respond to Union Organizing
Organizational Development Digital ArticleIn 2022, U.S. workers voted to form more unions than they have in nearly 20 years. -
What Happens at Home When People Can’t Depend on Stable Work
Labor Digital ArticleThe consequences of joblessness are far-reaching. -
How to Emotionally Process a Layoff
Early career First PersonLosing your job may feel like a permanent setback. But it’s not. -
Understanding Competence at Work
Labor Magazine ArticleBeing good at your job means having the right understanding of your job. -
The Case of the Not-So-Supermarket
Labor Magazine ArticleHilltop Stores 100 Bloomfield Avenue, Hartford, Connecticut 06105 Serving Greater Hartford Since 1926 Date: February 16, 1989 To: Margaret Flynn, CEO Hilltop From: Ed Boyer, VP for store operations Our contract with Local 413 expires June 18, so we need to start preparing for negotiations (they’re scheduled to begin in eight weeks). Now is a […] -
Emotional Labor Doesn't Pay
Communication Digital ArticleWhy is it that we pay people handsomely for analyzing financial data, say, but not for the much harder work of smiling in the face of an insult? Every... -
The Big Benefits of Employee Ownership
Strategy & Execution Big IdeaInequality in the U.S. has been getting worse for decades: The richest 1% own a majority of all business wealth, and the top 10% own more than 90%. It... -
Don’t Underestimate the Value of Employee Tenure
Business and society Digital ArticleResearch suggests it has a positive — and sizable — impact on firm performance. -
AI May Soon Replace Even the Most Elite Consultants
Technology and analytics Digital ArticleMachine learning is increasingly capable of complex analysis. -
Looking Beyond H-1B Visas to Find Tech Talent
Labor Digital ArticleRecruiters should search public data on where engineers live and work. -
The New Tools of Trade
Labor Magazine ArticleToday, most multinationals have a conspicuous social conscience. They publicize their internal codes of conduct, monitor labor conditions in their global supply chains, and require suppliers to meet basic labor practice standards. But despite efforts to be better global citizens, companies by themselves are unable to eliminate abuses in their supply chains. In fact, so […] -
Finding Middle Ground
Leadership & Managing People Magazine ArticleNew takes on the class divide, from "Bridging the Divide: Working-Class Culture in a Middle-Class Society," by Jack Metzgar; "Fight Like Hell: The Untold... -
3 Kinds of Jobs That Will Thrive as Automation Advances
Global Business Digital ArticleAre you a creator, a composer, or a coach? -
The Obstacles to Creating Good Jobs
Finance & Accounting SpotlightThe conventional wisdom in retail and other low-margin service industries has been that bad frontline jobs-with low pay, unpredictable schedules, and... -
A More Ethical Approach to Employing Contractors
Organizational Development Digital Article...
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Accounting for Productivity Growth
Global Business Case Study8.95View Details Introduces students to the arithmetic of the accounting for national productivity growth. It defines labor productivity, capital productivity, and total... -
Comments on Standard Times and the Division of Labor
Technology & Operations Case Study8.95View Details A brief note on the origins and uses of standard times in production process flow diagrams and on the benefits and drawbacks of division of labor. A rewritten... -
Soccer Balls Made for Children by Children? Child Labor in Pakistan (A)
Strategy & Execution Case Study11.95View Details The case describes an international agreement to phase out child labor in soccer-ball manufacturing. This high-profile agreement, which resolves major... -
White Working Class, With a New Foreword by Mark Cuban and a New Preface by the Author: Overcoming Class Cluelessness in America
19.99View Details "It is really worth a read..." -- Former Vice President Joe Biden, interviewed on Pod Save America. Now in paperback with a new Foreword by Mark Cuban... -
Taking a Bite Out of Apple: Labor Rights and the Role of Companies and Consumers in a Global Supply Chain
Strategy & Execution Case Study11.95View Details An NPR report, which uncovers labor-camp-like working conditions at Apple's Foxconn supplier in China has gone viral. With 2011 revenues of $92 billion,... -
White Working Class: Overcoming Class Cluelessness in America
22.99View Details Around the world, populist movements are gaining traction among the white working class. Meanwhile, members of the professional elite--journalists, managers,... -
Even Cargo: India's Women Only E-commerce Logistics Company
Strategy & Execution Case Study11.95View Details In 2016, a social entrepreneur founded Even Cargo in Delhi, India to provide last-mile logistics by employing only women. Even Cargo trained and provided... -
Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger
Leadership & Managing People Case Study11.95View Details This case, set in the 1920s and 1930s, discusses Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger and their contributions... -
Soccer Balls Made for Children by Children? Child Labor in Pakistan (B)
Strategy & Execution Case Study5.00View Details The case describes an international agreement to phase out child labor in soccer-ball manufacturing. This high-profile agreement, which resolves major... -
Tony's Chocolonely: The Pursuit of Growth With Purpose
Sales & Marketing Case Study11.95View Details The case, and its accompanying pedagogical material, offers a unique perspective on CSR-based transformational entrepreneurship, looking at a startup... -
Gender and Free Speech at Google (A)
Leadership & Managing People Case Study11.95View Details In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore... -
Welcome to AI: A Human Guide to Artificial Intelligence
Management Book30.00View Details A fascinating guide to the rapidly advancing world of artificial intelligence and how this powerful technology will impact our lives, our careers, and... -
Monitoring Factories Around the Globe: The Fair Labor Association and The Workers Rights Consortium
Global Business Case Study11.95View Details In 1999, the nonprofit Fair Labor Association (FLA) was launched to monitor factories around the world for sweatshop-related infractions. Another key... -
The Case for Good Jobs: How Great Companies Bring Dignity, Pay, and Meaning to Everyone's Work
32.00View Details From MIT professor and pre-eminent voice on Good Jobs comes a leadership guide for choosing excellence and providing good jobs that offer a living wage,... -
The Price of Dignity - Labor Rights in Peru
Global Business Case Study11.95View Details On February 23, 2012, a special commission appointed by Peru's Labor Ministry submitted a technical report on how to consolidate the country's national... -
The Goldman Sachs 10,000 Small Businesses Program: 2009-2021
Innovation & Entrepreneurship Case Study11.95View Details In December 2021, more than a decade after its founding, Goldman Sachs's 10,000 Small Businesses program was still going strong - and the firm now needed... -
Starbucks: Responding to Unionization Efforts
Management Case Study11.95View Details In a little over a year, more than 6,500 workers at over 250 corporate-owned Starbucks stores had voted to unionize with Workers United. The former CEO,... -
The Ready-Made Garment Industry: A Bangladeshi Perspective (C)
Leadership & Managing People Case Study5.00View Details Supplement to case 317052. Responsibility for working conditions in contract factories within the supply chain presents an ongoing challenge for managers... -
Yellow Corporation: On the Verge of Bankruptcy
Management Case Study11.95View Details Yellow Corporation, one of the country's oldest and largest less-than-truckload (LTL) carriers, was nearing its 100th anniversary in 2024. Whether it... -
Shiftsmart: Redefining Job Access and Labor Management
Management Case Study11.95View Details In January 2022, Shiftsmart cofounder and CEO Aakash Kumar wanted to capitalize on the company's momentum. Shiftsmart connected workers on a shift-by-shift...
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Let First-Level Supervisors Do Their Job
Labor Magazine ArticlePerforming well as a first-level supervisor is like walking the circus high wire. In both positions, the ability to maintain one’s balance when shifting forces pull in opposite directions is a measure of one’s success. First-level supervisors must be able to harmonize the demands of management, the demands of the collective work force (often represented […] -
Turkey Badly Needs a Long-Term Plan for Syrian Refugees
Labor Digital ArticleIt’s time to stop treating the situation as a short-term crisis. -
How Companies Can Help Universities Train Tech Workers
Communication Digital ArticleA new model for long-term collaboration, based on five principles. -
Is Germany a Model for Managers?
Labor Magazine ArticleMost American managers have a hard time making sense of Germany. It has a fraction of the resources and less than one-third the population of the United States. Labor costs are higher, paid vacations are at least three times as long, and strong unions are deeply involved at all levels of business, from the local […] -
Quality of Work Life—Learning from Tarrytown
Labor Magazine ArticleAt this large GM plant the union and management jointly seek to change the meaning of work itself -
How Businesses Should (and Shouldn't) Respond to Union Organizing
Organizational Development Digital ArticleIn 2022, U.S. workers voted to form more unions than they have in nearly 20 years. -
What Happens at Home When People Can’t Depend on Stable Work
Labor Digital ArticleThe consequences of joblessness are far-reaching. -
How to Emotionally Process a Layoff
Early career First PersonLosing your job may feel like a permanent setback. But it’s not. -
Understanding Competence at Work
Labor Magazine ArticleBeing good at your job means having the right understanding of your job. -
The Case of the Not-So-Supermarket
Labor Magazine ArticleHilltop Stores 100 Bloomfield Avenue, Hartford, Connecticut 06105 Serving Greater Hartford Since 1926 Date: February 16, 1989 To: Margaret Flynn, CEO Hilltop From: Ed Boyer, VP for store operations Our contract with Local 413 expires June 18, so we need to start preparing for negotiations (they’re scheduled to begin in eight weeks). Now is a […]