Jim, a communications specialist, is sitting opposite me stirring his second coffee. He has declining budgets, repetitive tasks, and an overbearing boss who micromanages his every move. He can’t remember the last time he had a great day at work. He’s shown me a clipping for a lower-paid job which he thinks he won’t get, and now he’s trying to find a new way to express what he’s been saying for the last half hour — that as much as he dislikes his current job, at least that’s the devil he knows.