Internet of things

This case provides the opportunity for a comprehensive analysis in a service operations strategy course. It touches on subjects including the customer...

CEO Jeff Immelt considers whether GE is moving fast enough on its new Industrial Internet initiative. The undertaking includes building out an Industrial...

It is now four years later, and Drinkotec is scaling up fast. They've had to make some tough decisions in order to focus, have the best people and build...

invisaWear is a start-up that used Internet of Things (IoT) technology to create a fashionable, single-purpose wearable for young females to provide them...

A year of HBR's essential thinking on tech--all in one place. Easy-to-use AI tools, contactless commerce, crypto for business, the mature metaverse--new...

In 2014, ProGlove emerged the third-place winner in Intel's "Make It Wearable Challenge". The ProGlove team of four who had met at the Technical University...

A fascinating guide to the rapidly advancing world of artificial intelligence and how this powerful technology will impact our lives, our careers, and...

In the summer of 2016, ARM Holdings (ARM), a British semiconductor IP licensing firm, has been acquired by Japanese conglomerate SoftBank. The acquisition...

What do Web3, Crypto, and Blockchain really mean for business today? Like the dot-com bust before it, the crypto moment of the early 2020s seemed to rise...

The deal is closed; Franck-Erik Flegbo and Cyril Le Terrien become the owners of Drinkotec but discover that the existing team doesn't really have the...

This case was written in 2019, 10 years after Xuzhou Construction Machinery Group Co. Ltd. (XCMG) initiated its SAP ERP project in 2009. The digital transformation...

A year of HBR's essential thinking on tech--all in one place. From quantum computing and next-generation digital health tools to virtual reality training...

After breaking into China's smartphone market, where it becomes a leading brand, Xiaomi sees sales stagnate and then decline as the disruption strategy...

A year of HBR's essential thinking on tech--all in one place. Generative AI, Web3, neurotech, reusable rockets to power the space economy--new technologies...

Radius Synergies International Pvt. Ltd. (RSIPL), which came into existence in 2010, was a pioneer in implementing prepaid smart metering solutions in...

Two world-renowned experts on innovation and digital strategy explore how real-time data and AI will radically transform physical products--and the companies...

A year of HBR's essential thinking on tech--all in one place. Generative AI, biometrics, spatial computing, electric vehicles--new technologies like these...

Wearable electronics were endpoint devices designed to be worn, sense the human body and interact with the environment around the wearer, connecting humans...

Intartic, an Indian mobile accessories manufacturer was incorporated in 2015 by two ex-colleagues from Nokia who sought to explore the mobile phone accessory...

This case provides the opportunity for a comprehensive analysis in a service operations strategy course. It touches on subjects including the customer...

Our mobile devices are the key.

Takeaways from a survey of more than 800 customer service reps.

Tools such as 3D printing, simulations, and AI are changing the calculation of labor costs.

Takeaways from an analysis of the American Customer Satisfaction Index.

CEO Jeff Immelt considers whether GE is moving fast enough on its new Industrial Internet initiative. The undertaking includes building out an Industrial...

It is now four years later, and Drinkotec is scaling up fast. They've had to make some tough decisions in order to focus, have the best people and build...

invisaWear is a start-up that used Internet of Things (IoT) technology to create a fashionable, single-purpose wearable for young females to provide them...

A year of HBR's essential thinking on tech--all in one place. Easy-to-use AI tools, contactless commerce, crypto for business, the mature metaverse--new...

This wasn't just a case of security wonks crying "wolf."