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What Innovators Who Create New Markets Do Differently
Global Business Digital ArticleThree mindsets that lead to "nondisruptive creation." -
Making Sense of Owned Media
Sales & Marketing Digital ArticleAre you in control of your content experience? -
The BlackBerry Can Be Saved
Change management Digital ArticleConsumers are hanging up on BlackBerry in droves as they are lured to sexier and sleeker smartphones and tablets. The depth of the challenges facing BlackBerry’s maker, Research in Motion (RIM), are illustrated by its stock price free-fall of more than 80% during the past two years and lower-than-expected BlackBerry sales. BlackBerry’s rise and fall […] -
Stop Making Plans; Start Making Decisions
Analytics and data science Magazine ArticleIn most companies, strategic planning isn’t about making decisions. It’s about documenting choices that have already been made, often haphazardly. Leading firms are rethinking their approach to strategy development so they can make more, better, and faster decisions. -
Apple’s Strategic iParadox
Strategy Digital ArticleEnter iPad. The proponents call it a radical new dominant design for computing. Don’t buy the hype, say the detractors: the iPad’s just another land-grabbing walled garden. Both sides are right — and wrong. The iPad is a revolution waiting to happen. But the revolution’s biggest roadblock is Apple itself. Here’s what’s really going on. […] -
Managing Middlescence
Career transitions Magazine ArticleMidcareer employees and managers, who should be at their peak of productivity, are the most disaffected segment of the workforce. Companies need to find ways to rekindle the fires of this vast, neglected group of people—or risk losing them altogether. -
Why Nokia's Collapse Should Scare Apple
Sales & Marketing Digital ArticleNokia's inability to field a credible response to the launch of the iPhone in 2007 and Google's Android operating system in 2008 has precipitated a freefall... -
How to Build Accountability into Your AI
Technology & Operations Digital ArticleQuestions to ask and processes to follow. -
Do Health Apps Really Make Us Healthier?
Health care and treatment ResearchResearch shows they do, but how health care providers should use them isn’t quite so clear. -
Accelerating Change at Microsoft
Leadership & Managing People Digital ArticleIt's possible, but the challenges facing the new CEO are systemic. -
Apple’s New iPhone 5C and 5S: the Results of Creativity or Innovation?
Creativity Digital ArticleThey are two separate processes. -
How AI Could Help Doctors Reduce Maternal Mortality
Organizational Development ResearchSixty percent of maternal deaths in the United States are preventable. -
5 Hidden Assumptions of Tech Privilege
Web-based technologies Digital ArticleAnd what they could mean for the Internet of Things. -
Why the Real World Will Matter More in 2014
Leadership & Managing People Digital ArticleThe intersection of technology and the physical economy is about to ramp up. -
Crap Circles
Analytics and data science Magazine ArticleThe most dubious business plan can look solid—even smart—if it’s cast as a virtuous circle. “See, we invest our profits in innovation to create delightful products that customers buy—which generate profits that we invest in innovation!” Who could argue with that? Indeed, the merit of self-reinforcing systems seems so obvious that businesspeople instinctively describe their […] -
Why Physicians Resist Using Algorithm-Based Apps
Technology and analytics ResearchA study of physicians in the UK identified four reasons. -
No Monopoly on Innovation
Innovation & Entrepreneurship Magazine ArticleMany economists argue that monopolies stifle innovation. But before the breakup, AT&T and its R&D units constituted probably the most potent innovation... -
How Europe Can Create Its Own Silicon Valley
Business law Digital ArticleIt will take the right laws. -
Reflecting on Steve Jobs' Words of Wisdom
Leadership & Managing People Digital ArticleOn June 12, 2005, in his commencement address to Stanford's graduating class, Steve Jobs revealed: "When I was 17, I read a quote that went something... -
How Executives Can Shape Their Company’s Information Systems
Technology and analytics Magazine ArticleA big bank headquartered in New York had to make a decision about its information technology. The bank was expanding its London operations and needed a new computer system there. Technical specialists in London were certain that only one particular vendor could meet the requirements. The information-systems people in New York were equally certain that […]
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National Instruments
Strategy & Execution Case Study11.95View Details This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based... -
Navigating Turbulent Waters: Glitnir Bank's Communication Challenge During a Macroeconomic Crisis
Finance & Accounting Case Study11.95View Details Glitnir Bank is an Icelandic company following an aggressive growth strategy that relies heavily on foreign debt. Access to such debt is suddenly curtailed... -
Ant Group (A)
Strategy & Execution Case Study11.95View Details In 2004, Chinese e-commerce company Alibaba created Alipay, an app to facilitate payments on its e-commerce sites. As Alibaba grew, so did Alipay, until... -
FusionCharts: An Entrepreneurial Growth Dilemma
Strategy & Execution Case Study11.95View Details InfoSoft Global is a seven-year-old start-up in the charting-software market. In 2008, it earns revenues of US$3.35 million in a market that its founder... -
Bilibili: Breaking Promises and Retaining Reputation
Strategy & Execution Case Study11.95View Details Since 2009, Bilibili Inc.'s Bilibili.com (the B-site) had been an online video site providing services to fans of anime, comics, and games culture. After... -
SingTel: Philanthropic or Strategic Corporate Social Responsibility?
Strategy & Execution Case Study11.95View Details In 2014, the vice-president of Group Corporate Social Responsibility at Singtel, a Singapore-based provider of telecommunications products and services,... -
Opening Dot EU (B)
Leadership & Managing People Case Study5.00View Details EURid considers possible market mechanisms to allocate initial domain names within the Internet's newly-created "dot EU." European Union regulations and... -
Beech-Nut Nutrition Corp. (A1)
Technology & Operations Case Study11.95View Details The CEO of Beech-Nut Nutrition Corp. must decide what to do when he receives information that the company's supply of apple juice concentrate may be adulterated.... -
LOGITECH'S GROWTH STRATEGY WITH LIFESIZE AND GOOGLE'S REVUE (2008-2011)
Strategy & Execution Case Study11.95View Details Logitech has sold billions of computer mice and other computer peripherals over the 38 years of its existence. It was a typical growth company profiting... -
Cleveland Clinic Abu Dhabi (Abridged)
Organizational Development Case Study11.95View Details In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates.... -
Lucent Technologies: The Future of the New Ventures Group
Strategy & Execution Case Study11.95View Details Lucent Technologies' New Ventures Group has created innovative ways to commercialize Bell Labs research. The success of this approach now forces the group... -
Viom Networks: Transformation and the Next Phase
Leadership & Managing People Case Study11.95View Details Between 2012 and 2015, Viom Networks Limited (Viom), India's largest independent telecommunications tower company, transformed its business from a position... -
Northern Telecom (B): The Norstar Launch
Sales & Marketing Case Study5.00View Details Northern Telecom has spent $50 million to develop a new family of telephone systems for small businesses. The investment proposal was justified on the... -
Ringier - Building a Digital-Age Media Company
Strategy & Execution Case Study11.95View Details Overview of the strategic re-orientation and diversification of Ringier a Swiss based media company as they confront the challenges of staying competitive... -
Quabbin Cablevision Co.
Finance & Accounting Case Study11.95View Details Several entrepreneurs are considering the purchase of an existing cable TV business with the financial assistance of several investors. They must decide... -
McCaw Cellular Communications, Inc. (C)
Strategy & Execution Case Study5.00View Details Describes events in 1991 involving Fleet Call, Inc., a potential competitor who plans to introduce an alternative form of mobile communication. -
Zoom: Pivoting to Serve the Surge of COVID-19 Users (B)
Leadership & Managing People Case Study5.00View Details In January 2020, when the first case of COVID-19 was confirmed in the United States, American business leaders were only beginning to understand the potential... -
Developing the Materiality Matrix at Telefonica
Leadership & Managing People Case Study11.95View Details Telefonica, one of the largest telecommunication companies in the world and headquartered in Spain, has been issuing a corporate sustainability report... -
Nokia's Bridge Program: Redesigning Layoffs (A)
Sales & Marketing Case Study11.95View Details "Not another Bochum." Nokia Board Chairman Jorma Ollila was clear in the goals he set for the 2011 restructuring that Nokia's new CEO, Stephen Elop, had... -
Huawei Consumer Business: Technology Leadership Challenges
Strategy & Execution Case Study11.95View Details As the largest telecommunications equipment manufacturer in the world, Huawei has been building telecommunications networks and services since its inception...
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National Instruments
Strategy & Execution Case Study11.95View Details This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based... -
What Innovators Who Create New Markets Do Differently
Global Business Digital ArticleThree mindsets that lead to "nondisruptive creation." -
Making Sense of Owned Media
Sales & Marketing Digital ArticleAre you in control of your content experience? -
Navigating Turbulent Waters: Glitnir Bank's Communication Challenge During a Macroeconomic Crisis
Finance & Accounting Case Study11.95View Details Glitnir Bank is an Icelandic company following an aggressive growth strategy that relies heavily on foreign debt. Access to such debt is suddenly curtailed... -
Ant Group (A)
Strategy & Execution Case Study11.95View Details In 2004, Chinese e-commerce company Alibaba created Alipay, an app to facilitate payments on its e-commerce sites. As Alibaba grew, so did Alipay, until... -
The BlackBerry Can Be Saved
Change management Digital ArticleConsumers are hanging up on BlackBerry in droves as they are lured to sexier and sleeker smartphones and tablets. The depth of the challenges facing BlackBerry’s maker, Research in Motion (RIM), are illustrated by its stock price free-fall of more than 80% during the past two years and lower-than-expected BlackBerry sales. BlackBerry’s rise and fall […] -
Stop Making Plans; Start Making Decisions
Analytics and data science Magazine ArticleIn most companies, strategic planning isn’t about making decisions. It’s about documenting choices that have already been made, often haphazardly. Leading firms are rethinking their approach to strategy development so they can make more, better, and faster decisions. -
Apple’s Strategic iParadox
Strategy Digital ArticleEnter iPad. The proponents call it a radical new dominant design for computing. Don’t buy the hype, say the detractors: the iPad’s just another land-grabbing walled garden. Both sides are right — and wrong. The iPad is a revolution waiting to happen. But the revolution’s biggest roadblock is Apple itself. Here’s what’s really going on. […] -
FusionCharts: An Entrepreneurial Growth Dilemma
Strategy & Execution Case Study11.95View Details InfoSoft Global is a seven-year-old start-up in the charting-software market. In 2008, it earns revenues of US$3.35 million in a market that its founder... -
Bilibili: Breaking Promises and Retaining Reputation
Strategy & Execution Case Study11.95View Details Since 2009, Bilibili Inc.'s Bilibili.com (the B-site) had been an online video site providing services to fans of anime, comics, and games culture. After...