“No.” It may just be the most powerful word in any language. Still, using it can be equally tricky — especially at work.
How (and When) to Say No to the Boss
It can be especially hard if you love your work.
May 10, 2021
Summary.
Saying no is a difficult thing, especially if you’re in the early stages of your career or if you’re passionate about your job and find meaning in what you do. But research shows that purpose-driven work can negatively affect your mental and physical health if you don’t maintain work-life balance.
- To sustain your effectiveness and well-being over time, it’s essential to learn the art of turning people down.
- First, change your mindset. It’s hard to say no when you feel like work is the most important thing in your life. Think about what else is meaningful to you. Unless you know how else you could spend your time, saying no with conviction will be tough.
- Next, identify the opportunity cost of saying no. If you say yes to a new project, what are you necessarily giving up? Would it take time away from your family or a hobby, or would it disrupt your sleep schedule?
- Lastly, get comfortable saying no. Start by practicing in low risk situations and get an accountability buddy — someone who can support your overall well-being and help you stay motivated.
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How to build resilience at work.
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New!
HBR Learning
Stress Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Stress Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to build resilience at work.