Across the health care industry, there’s a growing sense that pushing doctors ever harder to achieve productivity, quality, and service goals is backfiring. Doctors are working harder than ever and spending more of their time documenting clinical metrics and measuring patient satisfaction. One consequence of this growing burden, studies show, is that more physicians are considering leaving their jobs or complaining of depression, exhaustion, and detachment that can jeopardize patient care.
Giving Doctors What They Need to Avoid Burnout
It doesn’t mean lowering performance standards.
October 31, 2017
Summary.
What does it take to build a clinical team that both meets performance goals and offers physicians sustainable, rewarding jobs? In this piece, the authors describe recent research that suggests that it is possible to strike a healthy balance — but only with intentional, intelligent leadership. Specifically, the authors argue that health care leaders should pursue two key strategies: First, build an environment that rewards strong teams, rather than individual performance. Second, focus on cultivating leadership skills at all levels within the organization. With effective leadership, health care institutions can productivity, cost-effectiveness, and doctor satisfaction.
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New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.