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Stop Making Plans; Start Making Decisions
Analytics and data science Magazine ArticleIn most companies, strategic planning isn’t about making decisions. It’s about documenting choices that have already been made, often haphazardly. Leading firms are rethinking their approach to strategy development so they can make more, better, and faster decisions. -
Get Aggressive About Passivity
Motivating people Magazine ArticleIn Conspiracy of Fools: A True Story, Kurt Eichenwald relates how Enron’s leaders engaged in massive book-cooking with little interference from the dozens of managers, lawyers, and advisers who had a pretty good idea of what was going on. Similarly, at Parmalat, employees not involved in the Italian dairy giant’s fraud apparently were aware of […] -
Decisions Without Blinders
Decision making and problem solving Magazine ArticleThe “bounded awareness” phenomenon causes people to ignore critical information when making decisions. Learning to expand the limits of your awareness before you make an important choice will save you from asking “How did I miss that?” after the fact. -
Starbucks CEO Kevin Johnson on Work, Joy, and, Yes, Coffee
Leadership & Managing People InterviewA conversation with editor in chief Adi Ignatius. -
Transforming Life, Transforming Business: The Life-Science Revolution
Government policy and regulation Magazine ArticleAdvances in genetic research are setting off an industrial convergence that will have profound implications for the global economy. Farmers, computer companies, drugmakers, chemical processors, and health care providers will all be drawn into the new life-science industry. To make the transition successfully, they’ll have to change the way they think about their businesses… -
When Should a Leader Apologize—and When Not?
Business communication Magazine ArticleFor a leader, a public apology is always a high-risk move. Understanding what apologies can and cannot do will help you avoid both foolhardy stonewalling and unnecessary contrition. -
How Unnecessary Paper Packaging Creates the Illusion of Sustainability
Environmental sustainability Digital ArticleNew research finds that despite being demonstrably worse for the environment, overpackaging increases consumers’ perceptions of environmental friendliness. -
Banana War Maneuvers
Government policy and regulation Magazine ArticleCompanies often resort to lobbyists and lawyers to fight unfair trade policies. But sometimes there are easier alternatives. Consider the case of Chiquita and Dole, organizations that faced restrictive new trade policies in the early 1990s that limited banana exports into Europe. Following World War II, Chiquita became Europe’s main banana provider, exporting to Germany […] -
Restaurant Week as a Crash Course in Discounting
Pricing strategy Digital ArticleFirst, capitalize on consumers’ mental accounting behavior. And don’t put your prune-stuffed gnocchi on the menu. -
Why Good Projects Fail Anyway
Leading teams Magazine ArticleWhen a promising project doesn’t deliver, chances are the problem wasn’t the idea but how it was carried out. Here’s a way to design projects that guards against unnecessary failure. -
The Billion-Dollar Opportunity in Single-Serve Food
Business models Digital ArticlePeople will pay more for less. -
The CEO of Heinz on Powering Growth in Emerging Markets
Brand management Magazine ArticleThe Idea: This year more than 20% of Heinz’s revenues will come from emerging markets such as China, India, Indonesia, Russia, and Brazil, versus less than 5% a few years ago. Longtime CEO Bill Johnson describes his strategy for growing sales in developing economies. -
Supply and the Brand
Innovation Magazine ArticleStarbucks is betting its brand—and its growth—on an innovative new relationship with third-world suppliers. -
How Large Food Retailers Can Help Solve the Food Waste Crisis
Strategy & Execution Digital ArticleBetween one-third and half of all food is wasted. -
We’re in This Together
Collaboration and teams Magazine ArticleIf your latest so-called supply chain partnership failed to live up to expectations, as so many do, it’s probably because you never stated your expectations in the first place. -
The Forgotten Strategy
Financial markets Magazine ArticleMost of modern global strategy focuses on minimizing differences between countries. Perhaps it’s time to dust off approaches that exploit those differences as well. -
What’s He Waiting For?
Organizational culture Magazine ArticleEveryone’s wondering what the new COO’s been doing for the last 12 months. He wonders why he can’t get his foot in the door. -
How a Fast Casual Chain Shows Employees Their Work Matters
Leadership & Managing People Digital ArticleVisibility and values. -
Delivery Apps Need to Start Treating Suppliers as Partners
Innovation & Leadership Digital ArticleIf your fees put them out of business, no one wins. -
The CEO of Hershey on Turning a Candy Company into a Snacks Empire
Leadership & Managing People Magazine ArticleFor decades in the United States, the name Hershey has been synonymous with chocolate. From the iconic foil-wrapped Hershey's Kiss to the chocolate syrup...
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DO & CO: Gourmet Entertainment
Strategy & Execution Case Study11.95View Details This case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding... -
PepsiCo Inc.: Establishing a Role in a Sustainable Society
Strategy & Execution Case Study11.95View Details In early 2021, PepsiCo Inc. (PepsiCo), one of the world's largest food and beverage companies, was undergoing immense criticism for its role in global... -
Ball: EVA Driving the World's Leading Can Manufacturer (B)
Management Case Study5.00View Details Ball used Economic Value Added analysis to determine if it should open a new metal can manufacturing facility, which mandated closing two recently acquired... -
Maestro Pizza (D): This Means War
Strategy & Execution Case Study5.00View Details Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza... -
Barnana: Adventures in Upcycling
Innovation & Entrepreneurship Case Study11.95View Details Former triathlete Caue Suplicy knew the importance of healthy foods. After he observed US entrepreneurs and major CPG players capitalize on "superfoods"... -
Ample Hills Creamery
Innovation & Entrepreneurship Case Study11.95View Details Ample Hills Creamery started in 2010 as a temporary ice cream pushcart in Brooklyn, New York City. On the strength of inventive flavors and clever marketing,... -
Harmonie Water: Refreshing the World Naturally
Sales & Marketing Case Study8.95View Details The marketing director of Harmonie Mineral Water-the second-best selling bottled water in the world-is using findings from two project studies to assess... -
Whole Foods under Amazon
Finance & Accounting Case Study11.95View Details In August 2018, Amazon acquired Whole Foods Market for $13.7 billion. Whole Foods was struggling with high costs and faced growing competition from traditional... -
Thinking Outside the Wine Box (A): Mekanism and the Franz for Life Campaign
Sales & Marketing Case Study11.95View Details This case provides an overview of "Franz for Life," an advertising campaign that independent advertising agency Mekansim created and executed to revitalize... -
Integrating Beam Suntory (B)
Organizational Development Case Study5.00View Details Supplements (A) case: The spring 2014 acquisition of U.S. alcoholic spirits maker Beam Inc. by Japan's Suntory Holdings vaulted Suntory from 15th to third-largest... -
Ryan's Dilemma
Innovation & Entrepreneurship Case Study11.95View Details The case narrates the experiences of a fresh MBA graduate, Ryan, from a top business school in India. After graduating, he joined his traditional family... -
Drinkotec: Changing a company, changing a life (C): Dream big or go home
Management Case Study5.00View Details It is now four years later, and Drinkotec is scaling up fast. They've had to make some tough decisions in order to focus, have the best people and build... -
AB InBev: Brewing Up Forecasts during COVID-19
Management Case Study11.95View Details In July 2021, the CEO of AB InBev's European operations and his team strategized to position the company for success post-pandemic. As the world's largest... -
FoodXervices Inc: Recasting the Image of a Traditional SME through Digital Transformation
Strategy & Execution Case Study11.95View Details Set in September 2021, the case traces the digital transformation of FoodXervices Inc, a Singapore SME operating in the food distribution industry. The... -
Building Resiliency in McDonald's Supply Chain
Management Case Study11.95View Details Considers McDonald's efforts to build resilience into its global supply chain so that the company and its suppliers can better navigate the increasing... -
HelloFresh: Will Meal Kit Home Deliveries Still Be Hot Post-Covid-19?
Strategy & Execution Case Study11.95View Details By the end of 2019, HelloFresh was able to deliver a profit for the first time in its history. Ever since it was founded in 2011, its founder and chief... -
Chai Point
Management Case Study11.95View Details Chai Point was an Indian food and beverage company focused on chai. It started in 2010 as a retail store network but soon expanded to corporate offices... -
Migros Turkey: Scaling Online Operations During COVID-19 (C)
Technology & Operations Case Study5.00View Details The case opens in August 2020 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros),... -
Kino Biotech and Kinofy: Shifting from "I" To "We"
Innovation & Entrepreneurship Case Study11.95View Details Set in early 2021, this case is about Kino Biotech, a Singapore-based company producing health and beauty products, most notably its flagship brand, Kinohimitsu.... -
Lee Kum Kee: Female Succession in Family Business
Leadership & Managing People Case Study11.95View Details Elizabeth Mok was the second born and the only daughter in the fourth generation of the Lee family. She was also the only one of five siblings who did...
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DO & CO: Gourmet Entertainment
Strategy & Execution Case Study11.95View Details This case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding... -
Stop Making Plans; Start Making Decisions
Analytics and data science Magazine ArticleIn most companies, strategic planning isn’t about making decisions. It’s about documenting choices that have already been made, often haphazardly. Leading firms are rethinking their approach to strategy development so they can make more, better, and faster decisions. -
PepsiCo Inc.: Establishing a Role in a Sustainable Society
Strategy & Execution Case Study11.95View Details In early 2021, PepsiCo Inc. (PepsiCo), one of the world's largest food and beverage companies, was undergoing immense criticism for its role in global... -
Get Aggressive About Passivity
Motivating people Magazine ArticleIn Conspiracy of Fools: A True Story, Kurt Eichenwald relates how Enron’s leaders engaged in massive book-cooking with little interference from the dozens of managers, lawyers, and advisers who had a pretty good idea of what was going on. Similarly, at Parmalat, employees not involved in the Italian dairy giant’s fraud apparently were aware of […] -
Decisions Without Blinders
Decision making and problem solving Magazine ArticleThe “bounded awareness” phenomenon causes people to ignore critical information when making decisions. Learning to expand the limits of your awareness before you make an important choice will save you from asking “How did I miss that?” after the fact. -
Ball: EVA Driving the World's Leading Can Manufacturer (B)
Management Case Study5.00View Details Ball used Economic Value Added analysis to determine if it should open a new metal can manufacturing facility, which mandated closing two recently acquired... -
Maestro Pizza (D): This Means War
Strategy & Execution Case Study5.00View Details Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza... -
Barnana: Adventures in Upcycling
Innovation & Entrepreneurship Case Study11.95View Details Former triathlete Caue Suplicy knew the importance of healthy foods. After he observed US entrepreneurs and major CPG players capitalize on "superfoods"... -
Starbucks CEO Kevin Johnson on Work, Joy, and, Yes, Coffee
Leadership & Managing People InterviewA conversation with editor in chief Adi Ignatius. -
Ample Hills Creamery
Innovation & Entrepreneurship Case Study11.95View Details Ample Hills Creamery started in 2010 as a temporary ice cream pushcart in Brooklyn, New York City. On the strength of inventive flavors and clever marketing,...