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Leadership in a Combat Zone (HBR Classic)
Leadership & Managing People Magazine ArticleLeadership is often presented as an abstract undertaking, a matter of vision and values rather than practical details. But in the author's world, the... -
Research: How Women Undersell Their Work
Organizational Development ResearchA study of scientific papers shows that women hype their findings less than men do. -
The Assumptions That Make Giving Tough Feedback Even Tougher
Employee performance management Digital ArticleWhy you have to listen before you criticize. -
Case of AIDS
Organizational Development Magazine ArticleIn this three-part case, the authors explore how an HIV-infected employee should be managed over time. Manager Greg van de Water must make a series of... -
Positive Program for Performance Appraisal
Performance indicators Magazine Article“Bill, it’s time for your annual appraisal interview. You’ve done a lot of good work, and I want you to know that it has been noticed and appreciated. Of course there are areas in which improvements can be made. Let’s start with the good side. Your output record has been good all year, and we’re […] -
How to Actually Encourage Employee Accountability
Employee performance management Digital ArticleIt’s about dignity, fairness, and restoration — not blame. -
How to Solicit Negative Feedback When Your Manager Doesn't Want to Give It
Organizational Development Digital ArticleFour tactics to get the information you need to grow. -
One Way to Reduce Gender Bias in Performance Reviews
Gender Digital ArticleChange the ratings scale you use. -
Research: Why Gender Bias Persists, Even When Organizations Try to Curb It
Organizational Development Digital ArticleIn one company, managers were able to reduce gendered descriptions of employee traits and behaviors - but not how they valued and rewarded them. -
New Rules for Teamwork
Leadership & Managing People SpotlightNot that long ago, teams were typically composed of people with similar skills working in the same place. Their efforts were based on the idea that by... -
How to Tell an Employee They’re Not Ready for a Promotion
Managing people Digital ArticleThe conversation shouldn’t just defer their next step; it should lay the groundwork for future success. -
The Explainer: Emotional Intelligence
The five components of emotional intelligence and how to improve each. -
What Is Psychological Safety?
Leadership and managing people Digital ArticleA culture of trust and belonging doesn’t just happen. Here’s how you make one. -
Managing an Underperformer Who Thinks They’re Doing Great
Underperforming employees Digital ArticleFive ways to close the gap — without crushing their spirit. -
What Science Tells Us About Leadership Potential
Organizational Development Digital ArticleEight findings, supported by research. -
Surveilling Employees Erodes Trust - and Puts Managers in a Bind
Organizational Development Digital ArticleResearch offers three ways leaders can navigate the benefits and backlash of using electronic monitoring systems. -
Monitoring Employees Makes Them More Likely to Break Rules
Technology & Operations Digital ArticleResearchers found that when workers know they're being surveilled, they often feel less responsible for their own conduct. -
Uneasy Look at Performance Appraisal/Chairman Mac in Perspective (HBR Classic)
Organizational Development Magazine ArticleConventional approach to performance appraisal forces managers to make judgments on the personal worth of a fellow employee. An effective alternative... -
Appraisal of What Performance?
Organizational Development Magazine ArticlePresent performance appraisal techniques evaluate behavior by making subjective and impressionistic judgments rather than quantitative judgments and providing... -
When Resentment Is Building on Your Team
Leadership and managing people Digital ArticleExpert advice to help you diffuse tension and refocus on shared goals.
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Maestro Pizza (D): This Means War
Strategy & Execution Case Study5.00View Details Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza... -
Two Brothers, Two Methods: "Happiness Index" vs. "Data & Analytics"
Technology & Operations Case Study11.95View Details Started by two brothers, WCC and ARK are successful independent IT staff augmentation companies that navigated the great recession skillfully and later... -
Sanford C. Bernstein: Growing Pains (Abridged)
Organizational Development Case Study11.95View Details To remain competitive, Sallie Krawcheck and Lisa Shalett, Sanford C. Bernstein's director of research and associate director of research, respectively... -
Network Assessment Exercise: Executive Version
Leadership & Managing People Case Study8.95View Details Designed to help executives identify patterns in their approaches to developing networks of relationships. A "network" refers to the set of relationships... -
Jody Leleck at Broad Acres (B)
Leadership & Managing People Case Study5.00View Details Explores the results of Jody Leleck's efforts to turn around underperforming Broad Acres Middle School. -
Colonial Food Services Co.
Organizational Development Case Study11.95View Details ... -
Personal Charters
Leadership & Managing People Case Study11.95View Details It is very difficult to be an effective leader if you don't know who you are and what you want. People in leadership positions are expected to clarify... -
Sears Auto Centers (B) (Abridged)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
UIT: Business Ethics and Compliance
Organizational Development Case Study11.95View Details On December 30, 2013, an account manager in the sales department of UIT India (UIT) filed a complaint with the company's Ethics & Compliance Cell (ECC).... -
Retaining Employees
15.00View Details What can you, as a manager, do to attract top talent and keep your company's high-performing employees? In Retaining Employees, you'll learn ways to stay... -
Harvard Business Review Guides Ultimate Boxed Set (16 Books)
300.00View Details This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders looking for trusted advice on such diverse topics as data analytics,... -
Jensen Shoes: Jane Kravitz's Story
Leadership & Managing People Case Study11.95View Details Jane Kravitz (Caucasian female), strategic product manager, and Lyndon Brooks (African American male), a member of her staff at Jensen Shoes, a successful... -
Boston Chicken, Inc.
Finance & Accounting Case Study11.95View Details This case examines Boston Chicken's franchise strategy for growing its innovative restaurant business, and the associated accounting reporting issues... -
A Primer on OKRs
Management Case Study8.95View Details The OKR framework is a popular goal-setting and strategy execution tool that uses goal setting through "Objectives" and measuring performance using "Key... -
Thomas Green: Power, Office Politics and a Career in Crisis
Organizational Development Case Study8.95View Details The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis.... -
Sensormatic Electronics Corp.--1995
Finance & Accounting Case Study11.95View Details Sensormatic is a leading provider of security systems to the retail industry. The company relies on customer financing as a key component of its strategy.... -
Rob Parson at Morgan Stanley (A)
Organizational Development Case Study11.95View Details Rob Parson was a star producer in Morgan Stanley's Capital Markets division. He had been recruited from a competitor the prior year and had generated... -
Ahold versus Tesco--Analyzing Performance
Finance & Accounting Case Study11.95View Details The case relates to understanding and comparing the performance of two leading retail companies-Ahold and Tesco. The case introduces the tools of Dupont... -
Cafes Monte Bianco: Building a Profit Plan
Finance & Accounting Case Study11.95View Details Alert: This case has been revised since its original publication; all amounts have been converted to euros and the dates have been updated to 2020. If... -
StandOut 2.0: Assess Your Strengths, Find Your Edge, Win at Work
28.00View Details The Groundbreaking Strengths Assessment from the Leader of the Strengths Revolution. In the years since the publication of "First, Break All the Rules...
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Sales Superstars: How to Seal the Deal Every Time (HBR OnPoint Magazine)
Sales & Marketing Magazine Issue18.95View Details Getting sales right nowadays requires a balance of science, creativity, efficiency, and empathy. This issue of Harvard Business Review OnPoint will help... -
Leadership in a Combat Zone (HBR Classic)
Leadership & Managing People Magazine ArticleLeadership is often presented as an abstract undertaking, a matter of vision and values rather than practical details. But in the author's world, the... -
Research: How Women Undersell Their Work
Organizational Development ResearchA study of scientific papers shows that women hype their findings less than men do. -
Maestro Pizza (D): This Means War
Strategy & Execution Case Study5.00View Details Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza... -
The Assumptions That Make Giving Tough Feedback Even Tougher
Employee performance management Digital ArticleWhy you have to listen before you criticize. -
Case of AIDS
Organizational Development Magazine ArticleIn this three-part case, the authors explore how an HIV-infected employee should be managed over time. Manager Greg van de Water must make a series of... -
Two Brothers, Two Methods: "Happiness Index" vs. "Data & Analytics"
Technology & Operations Case Study11.95View Details Started by two brothers, WCC and ARK are successful independent IT staff augmentation companies that navigated the great recession skillfully and later... -
Positive Program for Performance Appraisal
Performance indicators Magazine Article“Bill, it’s time for your annual appraisal interview. You’ve done a lot of good work, and I want you to know that it has been noticed and appreciated. Of course there are areas in which improvements can be made. Let’s start with the good side. Your output record has been good all year, and we’re […] -
Sanford C. Bernstein: Growing Pains (Abridged)
Organizational Development Case Study11.95View Details To remain competitive, Sallie Krawcheck and Lisa Shalett, Sanford C. Bernstein's director of research and associate director of research, respectively... -
How to Actually Encourage Employee Accountability
Employee performance management Digital ArticleIt’s about dignity, fairness, and restoration — not blame.