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Localization: The Revolution in Consumer Markets
Strategy & Execution Magazine ArticleStandardization has been a powerful strategy in consumer markets, but it's reached the point of diminishing returns. And diversity is not the only chink... -
Research: Men Get More Actionable Feedback Than Women
Leadership & Managing People Digital ArticleJust because leadership feedback is positive doesn't mean it's helpful. -
To Seem Confident, Women Have to Be Seen as Warm
Global Business ResearchEven in engineering, competence alone isn't enough. -
Can "Nice Girls" Negotiate?
Organizational Development Digital ArticleI was just a year out of college, and interviewing for a sales assistant position at PaineWebber. One of my prospective bosses offered me $24,000. I countered... -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
ESG Is Under Attack. How Should Your Company Respond?
Global Business Digital ArticleA framework to help you understand the backlash and stay true to your values. -
Companies Should Do More to Normalize Career Breaks
Hiring and recruitment Digital ArticleA new feature on LinkedIn represents a cultural shift. But it’s just the start. -
What Most People Get Wrong About Men and Women
Organizational Development Magazine ArticleWhy have women failed to achieve parity with men in the workplace? Contrary to popular belief, it's not because women prioritize their families over their... -
"I'm Here Because I'm As Good As You"
Leadership & Managing People Magazine ArticleThe former Xerox CEO Ursula Burns, whose life journey began in a Manhattan tenement, is an outspoken champion of inclusive capitalism and racial equity--themes... -
“Actually,” She Said, “He Works for Me.”
Consumer behavior Digital ArticleSurprised by a gender stereotype? React calmly, directly, and move on. -
Understanding China’s Young Consumers
Consumer behavior Digital ArticlePeople under 40 account for 79% of spending on luxury goods and services in China. -
Coming Out at Work: Our Favorite Reads
LGBT rights ListicleThere is no “right way” to come out as LGBTQIA+ work — it’s a deeply personal decision. -
Work, Parenting, and the Pandemic
Leadership & Managing People Digital ArticleWorking parenthood was hard before Covid-19--now it's an all-out crisis. In "A Way Forward for Working Parents," Daisy Dowling argues that it's time to... -
How U.S. Army Basic Training Turns Diverse Groups into Teams
Leadership & Managing People Digital ArticleCohesion comes from shared values. -
Your Employees Are More Loyal Than You Think
Global Business Digital ArticleBusiness leaders of previous generations would envy today's low job-hopping rates. -
When Great Minds Don't Think Alike
Leadership & Managing People Digital ArticleTemple Grandin on how to harness different kinds of thinking for creativity, problem-solving, and innovation. -
To Retire or Not to Retire? That’s the 2008 Question
Career planning Digital ArticleThis year is a demographic watershed, a critical juncture for both individuals and employers. This is the year the first Boomers are officially eligible to retire. Whether you as an individual should retire when your time comes and whether, as a corporate leader, should fight to hold on to the Boomers in your midst are […] -
Managing Middlescence
Career transitions Magazine ArticleMidcareer employees and managers, who should be at their peak of productivity, are the most disaffected segment of the workforce. Companies need to find ways to rekindle the fires of this vast, neglected group of people—or risk losing them altogether. -
How Companies Can Meet the Needs of a Changing Workforce
Age and generational issues Digital ArticleGender and age trends are redefining the “standard” career trajectory. -
When Your Manager Is Afraid of You
Managing yourself Digital ArticleA rookie learns the costs of being exceptional.
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How to Explain Job Hopping in an Interview
Age and generational issues Digital ArticleUse your resume as a roadmap to explain your values and decision-making to future employers. -
Life’s Work: An Interview with Connie Chung
Careers Magazine ArticleThe former news reporter and anchor on challenges in a white-male-dominated industry -
Research: Why Inclusive Hiring Must Include Refugees
Hiring and recruitment Digital ArticleSix ways companies of any size can engage this overlooked talent pool. -
Research: How IT Can Solve Common Problems in DEI Initiatives
Diversity and inclusion ResearchLessons from three organizations that successfully leveraged IT to drive structural change. -
Research: Highlighting Minority-Owned Businesses Can Boost Sales
Marginalized groups Digital ArticleA team of academics studied what happened when Yelp and Wayfair labeled products made by Black- and Latinx-owned businesses. -
Breaking Down Barriers to Belonging for Women of Color in Tech
Inclusion and belonging Digital ArticleResearch sheds light on the top contributors and detractors to belonging — and how companies can address them. -
Why Dropping the E in DEI Is a Mistake
Diversity and inclusion Digital ArticleThe Society for Human Resource Management’s decision to remove “equity” from its DEI framework sets a dangerous precedent that flies in the face of decades of research. -
Why “Wisdom Work” Is the New “Knowledge Work”
Age and generational issues Digital ArticleAI technologies create less demand for human knowledge — and they put a premium on human wisdom. -
How Biases About Motherhood Impact All Women at Work
Gender Digital ArticleResearch shows the maternal wall is an obstacle regardless of whether women plan to have children or not. -
How to Improve Women’s Advancement Programs
Gender Digital ArticleToo often, traditional initiatives reinforce a narrow definition of power that doesn’t fit with women’s experiences and goals. -
Research: 4 Ways Employees Respond to DEI Initiatives
Diversity and inclusion Digital ArticleIt’s not as simple as classifying people for or against diversity, equity, and inclusion. -
Should an Aging Leader Step Aside?
Age and generational issues Digital ArticleNavigating ageism, leadership ability, and succession planning. -
How to Equitably Assign High-Profile Work
Diversity and inclusion Digital ArticleWorking with researchers, four companies used a data-driven approach to balance who was doing the office housework and who was getting promotion-making assignments. -
Life’s Work: An Interview with Darius Rucker
Career transitions Magazine ArticleThe popular singer looks back on breaking into country music and how the industry has changed. -
How to Improve the Hiring Process for Disabled Candidates
Disabilities Digital ArticleIt takes more than lip service to convince disabled job applicants to apply to your company. These research-backed practices can demonstrate that you’re a truly equitable employer. -
Research: The Most Common DEI Practices Actually Undermine Diversity
Business and society Digital ArticleOrganizations over-rely on approaches that consistently fail to diversify management ranks — and overlook those that have proven effective. -
Research: How Remote Work Impacts Women at Different Stages of Their Careers
Gender Digital ArticleData on software engineers at a Fortune 500 company revealed that junior and senior women saw contrasting costs and benefits. -
How to Make Job Interviews More Accessible
Hiring and recruitment Best PracticeDesigning an inclusive interview process for disabled people and people with different learning styles both widens the talent pool and creates a more equitable workplace. -
Stop Overlooking the Leadership Potential of Asian Employees
High potential employees Digital ArticleWhen companies leverage the diverse talents of their Asian workforce, they can evolve into more global, agile, and powerful hubs of innovation and growth. -
Research: Why Companies Should Disclose Their Lack of Progress on DEI
Diversity and inclusion Digital ArticleStakeholders value transparency and accountability — even when you’re falling short.
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Anheuser-Busch and the Anti-Transgender Boycott of Bud Light (A)
Management Case Study11.95View Details In 2023, Anheuser-Busch InBev SA/NV leadership faced a developing crisis in the United States after conservative backlash to a Bud Light promotional campaign... -
Laura Barr: Work Patterns at Ditto (B)
Organizational Development Case Study8.95View Details According to her managers, Laura is an "ideal female employee." Depicts her life and provides a log of how she spends her time. This is a rewritten version... -
Flying J: Governance through Crash and Takeoff
Leadership & Managing People Case Study11.95View Details Flying J was a family-owned company that operated travel plazas, oil refineries, a bank for trucking companies, and other related businesses. In early... -
Packet Design
Innovation & Entrepreneurship Case Study11.95View Details The Packet Design case looks at successful serial entrepreneur Judy Estrin and her efforts to build a technology incubator immediately before the Internet... -
BAYCAT: How a New Hybrid Nonprofit Model is Creating Sustainability and Driving Social Change
Innovation & Entrepreneurship Case Study11.95View Details Villy Wang founded BAYCAT in 2004 with the ambitious mission of ending inequality and racism through powerful storytelling. To accomplish that mission,... -
Fair & Lovely vs. Dark is Beautiful
Sales & Marketing Case Study11.95View Details Women of Worth (WOW) is an organization that seeks to empower women through training and workshops. The organization has also fought against discrimination... -
Perks or Rights? Accommodating Neurodiversity in the Unionized Workplace
Management Case Study11.95View Details Second Place Winner; 2022 DEI Global Case Writing Competition. This case features a high-performing employee, Fatima Hassan, with an invisible disability... -
EnFi Textiles
Innovation & Entrepreneurship Case Study11.95View Details This case is about a manufacturer of textile products in the Czech Republic. Founded in 1991 by Jitka Entlichová and her husband Milan Fiedler, EnFi manufactured... -
Joline Godfrey and the Polaroid Corp. (A)
Leadership & Managing People Case Study11.95View Details Describes how Joline Godfrey, an intrapreneur at the Polaroid Corp., introduced and developed a project that could help Polaroid move to a more service-... -
Burro: Tools for a Better Life in Ghana
Innovation & Entrepreneurship Case Study11.95View Details Burro was a growing start-up in Ghana with a mission to provide "tools for a better life" to Ghanaians by distributing products that addressed local needs.... -
Cleveland Clinic Abu Dhabi (Abridged)
Organizational Development Case Study11.95View Details In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates.... -
Nuria Chinchilla: The Power to Change Workplaces
Leadership & Managing People Case Study11.95View Details In 1993, Nuria Chinchilla had recently completed her doctoral thesis at IESE Business School in Barcelona, on the topic of organizational turnover, with... -
Farm to School of Park County: A Journey from Program to Nonprofit (C)
Innovation & Entrepreneurship Case Study5.00View Details Supplement to case KE1110 This case series describes the startup of Farm to School of Park County, an emerging nonprofit organization in the US state... -
Stanley O'Neal at Merrill Lynch (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Women's Professional Basketball and the American Basketball League
Sales & Marketing Case Study11.95View Details Chronicles the growth and development of women's professional basketball. Particular emphasis is on the impact of Title IX, the 1996 women's gold medal... -
South African Mining and Asbestos-Related Diseases (A)
Global Business Case Study11.95View Details In the 1980s, the true effects of 100 years of asbestos mining in South Africa became apparent, as thousands of former miners and those who lived in the... -
Managing Workplace Diversity: Stella (A)
Communication Case Study8.95View Details This series of eight short two-part cases ("caselets") is written to highlight some of the most challenging and potentially destabilising moments in everyday... -
Singapore Mass Rapid Transit: Going Off Track
Leadership & Managing People Case Study11.95View Details In January 2012, Singapore Mass Rapid Transit (SMRT) Corporation's chief executive officer resigned after two major breakdowns on the North-South Line... -
DEI at Schneider Electric: From "Why" to "How"
Management Case Study11.95View Details This case introduces Schneider Electric's 15-year-long exploration of Diversity, Equity, and Inclusion (DEI), aimed at providing "equal opportunities... -
The Meatpacking Factory
Communication Case Study11.95View Details The manager of a large meatpacking factory has agreed to the request of his 100-plus Muslim workers who have asked to take breaks at sunset to properly...
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Localization: The Revolution in Consumer Markets
Strategy & Execution Magazine ArticleStandardization has been a powerful strategy in consumer markets, but it's reached the point of diminishing returns. And diversity is not the only chink... -
Research: Men Get More Actionable Feedback Than Women
Leadership & Managing People Digital ArticleJust because leadership feedback is positive doesn't mean it's helpful. -
To Seem Confident, Women Have to Be Seen as Warm
Global Business ResearchEven in engineering, competence alone isn't enough. -
Can "Nice Girls" Negotiate?
Organizational Development Digital ArticleI was just a year out of college, and interviewing for a sales assistant position at PaineWebber. One of my prospective bosses offered me $24,000. I countered... -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
ESG Is Under Attack. How Should Your Company Respond?
Global Business Digital ArticleA framework to help you understand the backlash and stay true to your values. -
Companies Should Do More to Normalize Career Breaks
Hiring and recruitment Digital ArticleA new feature on LinkedIn represents a cultural shift. But it’s just the start. -
What Most People Get Wrong About Men and Women
Organizational Development Magazine ArticleWhy have women failed to achieve parity with men in the workplace? Contrary to popular belief, it's not because women prioritize their families over their... -
"I'm Here Because I'm As Good As You"
Leadership & Managing People Magazine ArticleThe former Xerox CEO Ursula Burns, whose life journey began in a Manhattan tenement, is an outspoken champion of inclusive capitalism and racial equity--themes... -
“Actually,” She Said, “He Works for Me.”
Consumer behavior Digital ArticleSurprised by a gender stereotype? React calmly, directly, and move on.