Disruptive innovation

Affordability and sustainability, not premium pricing and abundance, are the new tenets of effective innovation. Westerners are struggling with the shift...

An interview with Intuit chairman and cofounder Scott Cook

Marketers spend time and money trying to make products stand out so that they’ll be chosen. But what if novelty is having the opposite effect?

When you hire a hammer, every problem looks like a nail.

It’s no wonder that innovation is so difficult for established firms. They employ highly capable people—and then set them to work within processes and business models that doom them to failure. But there are ways out of this dilemma.

For the past 20 years, the theory of disruptive innovation has been enormously influential in business circles and a powerful tool for predicting which...

Believe it or not, Pixar was once a scrappy startup. The multi-billion dollar juggernaut with a near-perfect record of churning out hit after hit today was once “a bunch of guys going on their gut” according to Andrew Stanton, a co-founding filmmaker with the company whose credits include writing and directing Wall E and Finding […]

It's about building things, not destroying them.

Efficiency won’t get you there.

By describing the landscape of unmet customer needs and analyzing where new offerings have worked before, you can chart a path that will produce successful innovations time after time.

From the person who should certainly know.

While many believe that technological disruption has been rampant for decades, the internet has actually caused much less creative destruction than people...

A decades-long effort to understand why great businesses fail.

The blogosphere’s response to Google’s announcement late yesterday about its plans to release an operating system in the second half of 2010 was swift and strong. “Google Drops a Nuclear Bomb” on Microsoft crowed TechCrunch. “Google Launching OS, Firing Torpedo Into Microsoft (and Apple),” announced Silicon Alley Insider. It continues to amaze me that any […]

After all, 4D printing is already on deck.

Someone in India recently asked me what I thought about an innovation strategy featuring a heavy dose of “imitation.” My response was, “Innovation isn’t Olympic diving.” What did I mean? An individual diver’s scores for an event are a factor of two things: how well they execute their dive, and the “degree of difficulty” of […]

It's about creating a whole new kind of transaction.

The market vision that led to Siri, the virtual personal assistant that's now an integral part of Apple's iPhone, can be traced back to 2003, when a mobile...

Different metro areas will need different solutions.

Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,...

This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based...

In 2004, Chinese e-commerce company Alibaba created Alipay, an app to facilitate payments on its e-commerce sites. As Alibaba grew, so did Alipay, until...

In February 2023, Irene Cameron was preparing to launch her property technology (proptech) start-up Geo-Registry Integrated Datachain Inc. (GRID) in eastern...

After long dominating Mexican microfinance, Compartamos Banco faces the emergence of fintech, just as for the first time its loan portfolio and clients...

In 2015, Automaten Technik Baumann (ATB) was dismayed to learn that Volkswagen Financial Services had acquired a 92 per cent stake in Sunhill Technologies,...

How to unleash "human magic" and achieve improbable results. Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround,...

Explores two main issues: how the IBM Technology Group was able to build a robust, scalable, and functional IT platform using packaged enterprise resource...

Investigates how the rise of digital video formats threatens to make videocassette technology obsolete; how this technological substitution might alter...

In 2002 the management team of Deutsche Lufthansa AG was considering the upcoming threat from low-cost airlines in the context of an increasingly complex...

The case study is set in early December 2014. Uber has just completed a round of funding and as a result has an eye-watering valuation of US$41 billion....

In the year 2000, only 2% of women in India used menstrual hygiene products. Almost a quarter-billion relied on cloth rags and many rural women were banished...

In July 2012, Michael Dell, CEO and founder of Dell, Inc., met with a representative of Silver Lake Partners to explore taking his company private. The...

This case follows Rodrigo Nino, founder and CEO of commercial real estate development company Prodigy Network, as he develops an equity-based crowdfunding...

In 2015, Uber is building what may be the largest point-to-point transportation network of its kind; it is literally changing the way the world moves....

In December 2016, the founder and chief executive officer of R3 was preparing for an offsite meeting, where his management team would debate what business...

Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and...

Set in early October 2017, this case follows Utz Claassen, the founder and chairman of Syntellix - a medical parts company that specialised in the research,...

When Kathy Fish, Procter & Gamble's Chief Research, Development & Innovation Officer, and a 40-year company veteran, stepped into her role in 2014, she...

Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,...

This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based...

Disruption is no longer a once-in-a-career problem to be dealt with. It's a constant cycle. Technology is increasingly creating the tools your competitors...

In 2004, Chinese e-commerce company Alibaba created Alipay, an app to facilitate payments on its e-commerce sites. As Alibaba grew, so did Alipay, until...

Affordability and sustainability, not premium pricing and abundance, are the new tenets of effective innovation. Westerners are struggling with the shift...

In February 2023, Irene Cameron was preparing to launch her property technology (proptech) start-up Geo-Registry Integrated Datachain Inc. (GRID) in eastern...

After long dominating Mexican microfinance, Compartamos Banco faces the emergence of fintech, just as for the first time its loan portfolio and clients...

An interview with Intuit chairman and cofounder Scott Cook

In 2015, Automaten Technik Baumann (ATB) was dismayed to learn that Volkswagen Financial Services had acquired a 92 per cent stake in Sunhill Technologies,...

How to unleash "human magic" and achieve improbable results. Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround,...