-
The Data Economy Is a Barter Economy
Technology & Operations Digital ArticleThe internet runs on trading personal data for free services - and we can't figure out if it's a fair trade until we acknowledge that. -
Is Your Organizational Transformation Veering Off Course?
Organizational transformation Digital ArticleLessons on navigating turning points from surveys of 846 senior leaders and 840 employees involved in transformation programs. -
How B2B Businesses Can Get Omnichannel Sales Right
Digital transformation Digital ArticleBuyers expect the same level of service and flexibility as when they shop in their personal lives. -
Please Don't Hire a Chief Artificial Intelligence Officer
Strategy & Execution Digital ArticleWhen you hire a hammer, every problem looks like a nail. -
A Remedy for the Supplier Onboarding Problem
Digital transformation Digital ArticleHow a blockchain-based platform can streamline the process. -
How Incumbents Survive and Thrive
Strategy & Execution SpotlightWhile many believe that technological disruption has been rampant for decades, the internet has actually caused much less creative destruction than people... -
The First Robot Commencement Address
Technology & Operations Digital ArticleA playful, but not implausible, look at what the machines want us to know. -
The 5 Fronts of Digital Transformation in the Middle Market
Strategy & Execution Digital ArticleA recent study found that more than half of midsize companies don't have a roadmap to guide their digital strategy. -
Yesterday's Accounting Undermines Production
Finance & Accounting Magazine ArticleOutdated cost accounting and management control systems are an obstacle to the lasting success of new manufacturing technologies and procedures. They... -
Beyond Automation
Leadership & Managing People Magazine ArticlePeople in all walks of life are rightly concerned about advancing automation: Unless we find as many tasks to give humans as we find to take away from... -
How to Digitalize Your Sales Organization
Sales Magazine ArticleUse technology, data, and analytics to do it right. -
Are Your Digital Platforms Wasting Your Customers' Time?
Sales & Marketing Digital ArticleInstead of just responding to requests, anticipate people's needs. -
Letter from Japan
Global Business Magazine ArticleNo industrialized nation can be an economic island, yet Japan continues to behave like one. When foreign goods and services--such as food, airline tickets,... -
How to Build Digital Dexterity Into Your Workforce
Digital transformation Digital ArticleThe hybrid era means employees need to be more comfortable than ever with tech. Here’s how to help them develop the skills they need. -
Inside IKEA’s Digital Transformation
Strategy Digital ArticleA Q&A with Barbara Martin Coppola, IKEA Retail’s chief digital officer. -
Is Your Job AI Resilient?
AI and machine learning Digital ArticleAn analysis spanning more than 160 million U.S. jobs, 20 industries, and 800 occupations. -
The CEO’s Playbook for a Successful Digital Transformation
Digital transformation Digital ArticleFocus on these five areas. -
Should Your Global Firm Centralize Digital Operations?
Digital transformation Digital ArticleResearchers found that more often than not the answer is yes. Here’s why. -
Boards Are Undergoing Their Own Digital Transformation
Leadership & Managing People Digital ArticleA survey of almost 800 global directors sheds light on common shortcomings. -
Beyond Products: Services-Based Strategy
Technology & Operations Magazine ArticleServices technologies are changing the way companies compete. Vertical integration, physical facilities, even a seemingly superior product no longer assure...
-
Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap
Leadership & Managing People Case Study11.95View Details This case addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership... -
GDR versus Kodak - Bart Film Scanner
Innovation & Entrepreneurship Case Study11.95View Details Georginelli Dental Research (GDR) has transitioned from an agile entrepreneurial company to one that has become overly cautious as its high-margin film... -
Open Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges
32.00View Details In the new world of hybrid work and AI, one thing is clear: the war for talent is over--and talent won. With sparsely populated offices and people working... -
Cleveland Clinic Abu Dhabi (Abridged)
Organizational Development Case Study11.95View Details In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates.... -
Blockbuster Inc. & Technological Substitution (B): Confronting New Digital Formats
Strategy & Execution Case Study5.00View Details Investigates how the rise of digital video formats threatens to make videocassette technology obsolete; how this technological substitution might alter... -
Mass Production and the Beginnings of Scientific Management
Global Business Case Study8.95View Details Examines the coming of mass production (continuous and large-batch processes and those involving fabricating and assembling of interchangeable parts),... -
Harry Rosen: Digitizing Customer Relationships
Strategy & Execution Case Study11.95View Details Ian Rosen, the recently appointed executive vice-president of Digital and Strategy at Harry Rosen Inc. (Harry Rosen), a successful men's retail chain... -
Carmichael Roberts: To Create a Private Equity Firm?
Finance & Accounting Case Study11.95View Details Carmichael Roberts, a rare African-American venture capitalist, considered leaving his general partnership in a private equity firm near Boston and setting... -
Crown Cork & Seal Co., Inc.
Strategy & Execution Case Study11.95View Details Describes the technical, economic, and competitive trends in the metal container industry. The strategy of Crown Cork and Seal is then described in relation... -
The Future of Work: Tools for Preparing Your Team for the Future
99.95View Details The future is here. How is your organization responding? Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated... -
Quanta Research Institute: Rainforest or Hothouse?
Innovation & Entrepreneurship Case Study11.95View Details Barry Lam, the CEO and Founder of Quanta Computer (the largest notebook computer manufacturer worldwide), has recognized for many years, that he had to... -
Beyond Digital: How Great Leaders Transform Their Organizations and Shape the Future
Strategy & Execution Book30.00View Details Two world-renowned strategists detail the seven leadership imperatives for transforming companies in the new digital era. Digital transformation is critical.... -
The Global Water and Food Supply Problem
Global Business Case Study11.95View Details This technical note, which presents an overview of the global water and food supply problem at the turn of the 21st century, is a good starting point... -
Frost, Inc. (A)
Technology & Operations Case Study11.95View Details In many ways Frost is an archetypal, small, dying manufacturing firm. With profits gone in a no-growth business and unable to diversify, Charles Frost... -
American Well: The Doctor Will E-See You Now
Sales & Marketing Case Study11.95View Details What is next for healthcare IT provider American Well, whose innovative Online Care technology allows physicians to deliver care to patients online in... -
The Dabbawala System: On-Time Delivery, Every Time
Technology & Operations Case Study11.95View Details Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very... -
Ruijin Hospital: Embarking on a Smart Hospital Journey and Exploring a Digital Medicine Platform
Management Case Study11.95View Details This case begins with an overview of China's healthcare system, followed by an introduction to the country's hospitals' pursuit of digital transformation... -
Crown Cork & Seal Co., Inc. (Condensed)
Strategy & Execution Case Study11.95View Details A condensed version of Crown Cork & Seal Co., Inc. The principal changes are the elimination of details about the early history of the company and condensation... -
VITAL: A Singapore Public Agency Transforming from Within for Revitalisation, Efficiency, and Future-Readiness
Management Case Study11.95View Details Singapore public agency VITAL offered corporate shared services including human resources (HR), payroll, and finance to agencies across the Singapore...
-
Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap
Leadership & Managing People Case Study11.95View Details This case addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership... -
GDR versus Kodak - Bart Film Scanner
Innovation & Entrepreneurship Case Study11.95View Details Georginelli Dental Research (GDR) has transitioned from an agile entrepreneurial company to one that has become overly cautious as its high-margin film... -
The Data Economy Is a Barter Economy
Technology & Operations Digital ArticleThe internet runs on trading personal data for free services - and we can't figure out if it's a fair trade until we acknowledge that. -
Open Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges
32.00View Details In the new world of hybrid work and AI, one thing is clear: the war for talent is over--and talent won. With sparsely populated offices and people working... -
Cleveland Clinic Abu Dhabi (Abridged)
Organizational Development Case Study11.95View Details In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates.... -
Blockbuster Inc. & Technological Substitution (B): Confronting New Digital Formats
Strategy & Execution Case Study5.00View Details Investigates how the rise of digital video formats threatens to make videocassette technology obsolete; how this technological substitution might alter... -
Mass Production and the Beginnings of Scientific Management
Global Business Case Study8.95View Details Examines the coming of mass production (continuous and large-batch processes and those involving fabricating and assembling of interchangeable parts),... -
Harry Rosen: Digitizing Customer Relationships
Strategy & Execution Case Study11.95View Details Ian Rosen, the recently appointed executive vice-president of Digital and Strategy at Harry Rosen Inc. (Harry Rosen), a successful men's retail chain... -
Is Your Organizational Transformation Veering Off Course?
Organizational transformation Digital ArticleLessons on navigating turning points from surveys of 846 senior leaders and 840 employees involved in transformation programs. -
How B2B Businesses Can Get Omnichannel Sales Right
Digital transformation Digital ArticleBuyers expect the same level of service and flexibility as when they shop in their personal lives.