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Managing the Social Butterfly in Your Office
Leadership & Managing People Digital ArticleWithout clipping their wings. -
Finding a Job When You've Been Out of Work a While
Leadership & Managing People Digital ArticleDo something to fill the gap on your resume. -
Let Your Team Have That Heated Conversation
Leadership & Managing People Digital ArticleAiring it out is better than bottling it up. -
One Weird Trick to Save $345 Billion
Organizational culture Digital ArticleA simple intervention could help taxpayers be more truthful. -
Are You Paying Too Much for That Acquisition?
Mergers and acquisitions Magazine ArticleThe key is knowing what your top price is—and having the discipline to stick to it. -
Scandal Catches Tiger by the Tail
Crisis management Digital ArticleHe really shanked it this time. Tiger Woods is a champ when it comes to hitting a little white ball into a shiny tin cup. His skills are definitely subpar, however, when it comes to managing scandals. Coming during a relatively slow Thanksgiving news cycle, the initial details of the star athlete’s involvement in an […] -
When Do Consumers Prefer Crowdfunded Products?
Innovation & Leadership Digital ArticleOne study found that people were willing to pay about 21% more for a product when they were told it was crowdfunded. -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
Lead Your Business Through the Coronavirus Crisis
Global Business Digital ArticleTwelve lessons on analyzing data, communicating information, and protecting your employees. -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Guided Free Enterprise in Japan
International business Magazine ArticleThe widely held notion of “Japan, Inc.” is exaggerated; there is no monolithic business-government link. Even so, the cooperation (without incorporation) between the large corporate combines and the government bureaucracy is impressive in its strength and focus on the common economic good—especially in view of its achievements worldwide. As the economic power of the United […] -
Using Social Media to Connect with Your Most Loyal Customers
Sales & Marketing Digital ArticleA study of 3,500 posts offers insights for digital marketers. -
What It Takes to Give a Great Presentation
Communication Digital ArticleFive tips to set yourself apart. -
Why Baseball Seats Should be Priced like Airline Tickets
Pricing strategy Digital ArticleMore than half of Major League Baseball teams are using dynamic pricing. Others should follow. -
A New Way to Define Value in Drug Pricing
Pricing strategy Digital ArticleAn online tool takes objective and subjective factors into account. -
Getting Cross-Cultural Teamwork Right
Communication Digital ArticleThe key is mutual learning, understanding, and teaching. -
Decisions and Desire
Organizational culture Magazine ArticleThe primitive, emotional parts of our brains have a powerful influence on the choices we make. Now, neuroscientists are mapping the risk and reward systems in the brain that drive our best—and worst—decision making. -
Collaborating with Congregations: Opportunities for Financial Services in the Inner City
Economics Magazine ArticleBy pooling the resources of the poor and by sharing information, religious and financial institutions can work together to change inner-city economies. -
Localization: The Revolution in Consumer Markets
Strategy & Execution Magazine ArticleStandardization has been a powerful strategy in consumer markets, but it's reached the point of diminishing returns. And diversity is not the only chink... -
Gathering Green Data: Tools and Tips
Costing Digital ArticleIn my last post, I talked about the ways you can use green data — footprinting information on your products and services up and down the value chain — to create enormous value for your company. As they say, you can’t manage what you don’t measure. And those with the best information can cut costs, […]
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Deloitte's Pixel (A): Consulting with Open Talent
Leadership & Managing People Case Study11.95View Details Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,... -
Retail Promotional Pricing: When Is a Sale Really a Sale? (A)
Sales & Marketing Case Study11.95View Details Addresses the controversy that surrounds highly promotional retail pricing referred to as "high-low pricing" by the trade. High-low pricing involves setting... -
DO & CO: Gourmet Entertainment
Strategy & Execution Case Study11.95View Details This case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding... -
Southwest Airlines (D)
Sales & Marketing Case Study5.00View Details After 18 months of deficit operations, Southwest Airlines stands on the brink of profitability. Selective application of discount fares has contributed... -
Employee Health
Strategy & Execution Case Study11.95View Details -
Launching W Singapore - Sentosa Cove: Starwood Hotel's Digital Strategy to Drive Bookings
Sales & Marketing Case Study11.95View Details It is March 2012 and Janice Chan, the senior director of digital marketing and distribution for Starwood Asia Pacific Hotels, is responsible for delivering... -
Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap
Leadership & Managing People Case Study11.95View Details This case addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership... -
d.light Design: Marketing Channel Strategies in India
Sales & Marketing Case Study11.95View Details This case looks at a new start-up company, d.light Design, as it was seeking to go to market in India with its solar-powered LED lamps in 2009. Sam Goldman,... -
Inn or Out: Yield Management in Hotels - Simulation Game
Strategy & Execution Case Study11.95View Details This is a game simulation case on yield management for the hotel industry. Students play the role of the reservation manager and are allowed to make hotel... -
CORE FOODS: To Withdraw or Not to Withdraw CORE Meals?
Sales & Marketing Case Study11.95View Details On April 12, 2013, Corey Rennell, the founder and CEO of CORE Foods (CF), was faced with the decision of whether or not to withdraw $100,000 worth of... -
Marketing Transformation at Mastercard
Sales & Marketing Case Study11.95View Details Since 2013, Mastercard CMO M. V. Rajamannar (Raja) had transformed the firm's marketing by using unique experiences, digital technology, and social media... -
Succession at Taiwan's Hop Lion Feather Works: Not Leaving It to Chance
Leadership & Managing People Case Study11.95View Details Many Chinese family businesses are facing a succession crisis due to the lack of succession planning. Contrary to this finding, Chen Koon-yaw, the fourth-generation... -
Gatetrade.net (B1): Building Critical Mass
Strategy & Execution Case Study5.00View Details In January 2000, four major Danish companies launch an online B2B marketplace. The alliance process forces each to consider its capabilities, strategy... -
Somany Ceramics: Recruitment Challenges
Organizational Development Case Study11.95View Details In 2016, Somany Ceramics Limited (SCL), a ceramic tile manufacturing company in India, needed industry-ready workers to meet the company's expansion plan;... -
Xerox and the Vision Quest
Communication Case Study11.95View Details Xerox Production Manager Jim Deese has to address the concerns of an employee who is uncomfortable with the company's "vision quests," or creative and... -
Half a Century of Supply Chain Management at Wal-Mart
Leadership & Managing People Case Study11.95View Details A stock analyst is preparing a recommendation on what his firm, a large U.S. investment house, should do with its stake in Wal-Mart Stores, Inc. Wal-Mart,... -
Asahi Breweries Ltd.
Leadership & Managing People Case Study11.95View Details Focuses on competitive repositioning, organizational renewal, and personal leadership. Describes how Asahi Breweries was faced with a major capacity expansion... -
Li & Fung: Internet Issues (B)
Technology & Operations Case Study5.00View Details Supplements the (A) case. -
National Instruments
Strategy & Execution Case Study11.95View Details This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based... -
GDR versus Kodak - Bart Film Scanner
Innovation & Entrepreneurship Case Study11.95View Details Georginelli Dental Research (GDR) has transitioned from an agile entrepreneurial company to one that has become overly cautious as its high-margin film...
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Managing the Social Butterfly in Your Office
Leadership & Managing People Digital ArticleWithout clipping their wings. -
Finding a Job When You've Been Out of Work a While
Leadership & Managing People Digital ArticleDo something to fill the gap on your resume. -
Let Your Team Have That Heated Conversation
Leadership & Managing People Digital ArticleAiring it out is better than bottling it up. -
One Weird Trick to Save $345 Billion
Organizational culture Digital ArticleA simple intervention could help taxpayers be more truthful. -
Are You Paying Too Much for That Acquisition?
Mergers and acquisitions Magazine ArticleThe key is knowing what your top price is—and having the discipline to stick to it. -
Scandal Catches Tiger by the Tail
Crisis management Digital ArticleHe really shanked it this time. Tiger Woods is a champ when it comes to hitting a little white ball into a shiny tin cup. His skills are definitely subpar, however, when it comes to managing scandals. Coming during a relatively slow Thanksgiving news cycle, the initial details of the star athlete’s involvement in an […] -
When Do Consumers Prefer Crowdfunded Products?
Innovation & Leadership Digital ArticleOne study found that people were willing to pay about 21% more for a product when they were told it was crowdfunded. -
Deloitte's Pixel (A): Consulting with Open Talent
Leadership & Managing People Case Study11.95View Details Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,... -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
Lead Your Business Through the Coronavirus Crisis
Global Business Digital ArticleTwelve lessons on analyzing data, communicating information, and protecting your employees.