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A Test to Weed Out Consultants You Shouldn't Hire
Organizational Development Digital ArticleWhat they should prove before you bring them on board. -
Match Your Innovation Strategy to Your Innovation Ecosystem
Innovation & Entrepreneurship Magazine ArticleHigh-definition televisions (HDTVs) should, by now, be a huge success. Philips, Sony, and Thompson invested billions of dollars to develop TV sets with... -
Leading Change from the Top Line: The HBR Interview
Organizational Development Magazine ArticleMost CEOs who specialize in turning around struggling companies focus on costs. But for Fred Hassan, chairman and CEO of Schering-Plough, the primary... -
Will She Fit In? (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleSusan Carter, a partner at a prestigious strategy consulting firm, is caught in a dilemma she never expected: her firm's most important client has made... -
Is Your Next Great CEO a Management Consultant?
Organizational Development Digital ArticleCompanies shouldn't overlook this unorthodox path to the C-suite. -
What Writing a Book Taught This Consultant
Communication Digital ArticleReaders and clients have some things in common. -
Just Trying to Help (HBR Case Study and Commentary)
Organizational Development Magazine ArticleEvery year, at the annual summit of Ralston Crane's marketing group, Chief Marketing Officer Ruth McViney homes in on an important organizational objective.... -
It's Time to Retire Retirement
Organizational Development Magazine ArticleCompanies have focused so much on downsizing to contain costs that they've largely neglected a looming threat to their competitiveness: a severe shortage... -
Why Good Accountants Do Bad Audits (HBR OnPoint Enhanced Edition)
Finance & Accounting Magazine ArticleOn July 30, President Bush signed into law the Sarbanes-Oxley Act addressing corporate accountability. A response to recent financial scandals, the law... -
Making Partner: The Mentor's Guide to the Psychological Journey
Organizational Development Magazine ArticleFor years, partners at professional service firms considered the leap from professional to partner a function of "natural selection"--a test of survival... -
Taking the Bias Out of Bean Counting
Finance & Accounting Magazine ArticleProposed changes by the SEC will reduce the accounting profession's conflicts of interest arising from consulting. But auditors can never be truly independent... -
In Praise of Uncertainty
Technology & Operations Magazine ArticleThe tech industry has a really good grasp of what works and how its products will be used--and that's killing innovation, says the Berkman Center's Jonathan... -
How to Become Ubiquitous
Sales & Marketing Digital ArticleThis post is part of the HBR Insight Center Marketing That Works. It was 8 a.m. on a Tuesday, and I stumbled into my local coffee shop. Laptop in tow... -
Firing Back: How Great Leaders Rebound After Career Disasters
Leadership & Managing People Magazine ArticleAmong the tests of a leader, few are more challenging--and more painful--than recovering from a career catastrophe. Most fallen leaders, in fact, don't... -
Consultant's Comeuppance (HBR Case Study and Commentary)
Sales & Marketing Magazine ArticleFor ten years, Jeff Patterson's firm, Flynn Fuller Consulting, has worked on projects for financial services giant GloBank. Now Jeff's contact, Bill Holland,... -
When Professionals Have to Manage
Technology & Operations Magazine ArticleA professional firm cannot exist without its specialists - accountants, lawyers, consultants, bankers, and so on - who generate client services. But how... -
Life's Work: An Interview with Marie Kondo
Leadership & Managing People Magazine ArticleKondo, the head of a successful consulting business and the author of several best-selling books about tidying, talks about her motto--"Keep only what... -
When Consultants and Clients Clash (Commentary for HBR Case Study)
Leadership & Managing People Magazine ArticleThis fictitious case study by Idalene F. Kesner, the Frank P. Popoff Professor at Indiana University, and Sally Fowler, assistant professor at Victoria... -
The Danger of Innovation by the Numbers, Continued
Innovation & Leadership Digital ArticleLast week, I wrote about the dangers of overly relying on quantitative market research when developing innovation opportunities. A tendency to seek "safety... -
Why Good Accountants Do Bad Audits
Finance & Accounting Magazine ArticleOn July 30, President Bush signed into law the Sarbanes-Oxley Act addressing corporate accountability. A response to recent financial scandals, the law...
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Deloitte's Pixel (A): Consulting with Open Talent
Leadership & Managing People Case Study11.95View Details Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,... -
National Instruments
Strategy & Execution Case Study11.95View Details This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based... -
Sherif Mityas at A.T. Kearney: Negotiating a Client Service Predicament (A)
Leadership & Managing People Case Study11.95View Details Sherif Mityas, recently promoted as project manager at A.T. Kearney, faced a client service challenge in his very first project experience. Mityas had... -
Destiny WebSolutions, Inc.
Technology & Operations Case Study11.95View Details Describes Destiny's use of "pattern language" concepts to structure its business activities. The innovative approach contrasts with a process approach... -
Beech-Nut Nutrition Corp. (A1)
Technology & Operations Case Study11.95View Details The CEO of Beech-Nut Nutrition Corp. must decide what to do when he receives information that the company's supply of apple juice concentrate may be adulterated.... -
Tim Blanchard at Jones Mendel & Co.
Leadership & Managing People Case Study11.95View Details Tim Blanchard struggles to balance all the demands facing him as a partner of a consulting firm. He must decide how to serve clients, mentor his people,... -
ZEFER: November 1998
Finance & Accounting Case Study11.95View Details ZEFER, a young Internet professional service firm, is considering its expansion options. Organic growth versus growth by acquisition is a central theme.... -
IBM Technology Group
Technology & Operations Case Study11.95View Details Explores two main issues: how the IBM Technology Group was able to build a robust, scalable, and functional IT platform using packaged enterprise resource... -
Two Brothers, Two Methods: "Happiness Index" vs. "Data & Analytics"
Technology & Operations Case Study11.95View Details Started by two brothers, WCC and ARK are successful independent IT staff augmentation companies that navigated the great recession skillfully and later... -
A Tale of Two Turnarounds at EDS: The Jordan Rules
Organizational Development Case Study11.95View Details The case briefly describes the history of Electronic Data Systems (EDS) under Ross Perot and GM before turning to the beginning of a tumultuous decade... -
George Martin at The Boston Consulting Group (A)
Organizational Development Case Study11.95View Details George Martin, managing partner at The Boston Consulting Group, is worried as some of his best performers have recently pulled him aside to discuss the... -
Excerpts from Interview with Jim Triandiflou, Founder of Ockham Technologies
Innovation & Entrepreneurship Case Study11.95View Details Describes the issues facing a founder-CEO regarding building a board, assembling an executive team, managing tension between co-founders, and outsourcing... -
Outsourcing at Office Supply Inc.
Strategy & Execution Case Study11.95View Details This case is designed to teach how to structure information technology (IT) infrastructure outsourcing deals from both the outsourcer and the client perspective.... -
Building Innovation at Terrapin Bright Green
Innovation & Entrepreneurship Case Study11.95View Details Describes Terrapin Bright Green, an environmental consulting and strategic planning firm, and its approach for creating integrative, systematic solutions... -
HP: Imprinting the Global Health Sector
Leadership & Managing People Case Study11.95View Details Hewlett-Packard (HP) had a long history of engaging in corporate citizenship, dating back to its founding. By 2009, however, under the leadership of its... -
Kirk Arnold
Leadership & Managing People Case Study5.00View Details Supplements NerveWire, Inc. -
Vandelay Industries, Inc.
Technology & Operations Case Study11.95View Details An ICS consultant considers issues at the start of a full-scale implementation of SAP software for a large client. The enterprise resource planning (ERP)... -
Taking Dell Private
Strategy & Execution Case Study11.95View Details In July 2012, Michael Dell, CEO and founder of Dell, Inc., met with a representative of Silver Lake Partners to explore taking his company private. The... -
Bain & Co., Inc.: Making Partner
Technology & Operations Case Study11.95View Details In June 1998, Bain's compensation and policy committee meets to review candidates for elevation to partnership. The case presents the profiles of four... -
Sherif Mityas at A.T. Kearney: Negotiating a Client Service Predicament (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case.
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Deloitte's Pixel (A): Consulting with Open Talent
Leadership & Managing People Case Study11.95View Details Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,... -
National Instruments
Strategy & Execution Case Study11.95View Details This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based... -
Sherif Mityas at A.T. Kearney: Negotiating a Client Service Predicament (A)
Leadership & Managing People Case Study11.95View Details Sherif Mityas, recently promoted as project manager at A.T. Kearney, faced a client service challenge in his very first project experience. Mityas had... -
Destiny WebSolutions, Inc.
Technology & Operations Case Study11.95View Details Describes Destiny's use of "pattern language" concepts to structure its business activities. The innovative approach contrasts with a process approach... -
Beech-Nut Nutrition Corp. (A1)
Technology & Operations Case Study11.95View Details The CEO of Beech-Nut Nutrition Corp. must decide what to do when he receives information that the company's supply of apple juice concentrate may be adulterated.... -
Tim Blanchard at Jones Mendel & Co.
Leadership & Managing People Case Study11.95View Details Tim Blanchard struggles to balance all the demands facing him as a partner of a consulting firm. He must decide how to serve clients, mentor his people,... -
ZEFER: November 1998
Finance & Accounting Case Study11.95View Details ZEFER, a young Internet professional service firm, is considering its expansion options. Organic growth versus growth by acquisition is a central theme.... -
IBM Technology Group
Technology & Operations Case Study11.95View Details Explores two main issues: how the IBM Technology Group was able to build a robust, scalable, and functional IT platform using packaged enterprise resource... -
A Test to Weed Out Consultants You Shouldn't Hire
Organizational Development Digital ArticleWhat they should prove before you bring them on board. -
Two Brothers, Two Methods: "Happiness Index" vs. "Data & Analytics"
Technology & Operations Case Study11.95View Details Started by two brothers, WCC and ARK are successful independent IT staff augmentation companies that navigated the great recession skillfully and later...