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Lead Your Business Through the Coronavirus Crisis
Global Business Digital ArticleTwelve lessons on analyzing data, communicating information, and protecting your employees. -
Guided Free Enterprise in Japan
International business Magazine ArticleThe widely held notion of “Japan, Inc.” is exaggerated; there is no monolithic business-government link. Even so, the cooperation (without incorporation) between the large corporate combines and the government bureaucracy is impressive in its strength and focus on the common economic good—especially in view of its achievements worldwide. As the economic power of the United […] -
Collaborating with Congregations: Opportunities for Financial Services in the Inner City
Economics Magazine ArticleBy pooling the resources of the poor and by sharing information, religious and financial institutions can work together to change inner-city economies. -
Localization: The Revolution in Consumer Markets
Strategy & Execution Magazine ArticleStandardization has been a powerful strategy in consumer markets, but it's reached the point of diminishing returns. And diversity is not the only chink... -
Research: Men Get More Actionable Feedback Than Women
Leadership & Managing People Digital ArticleJust because leadership feedback is positive doesn't mean it's helpful. -
Margaret Thatcher, Fighter
Leadership Digital ArticleThe best change agents almost never realize when it’s time to stop. That’s what makes them so good. -
Europe Can Find Better Ways to Get Refugees into Workforces
Business and society Digital ArticleSome countries have solutions in place, but too many don’t. -
To Seem Confident, Women Have to Be Seen as Warm
Global Business ResearchEven in engineering, competence alone isn't enough. -
Can "Nice Girls" Negotiate?
Organizational Development Digital ArticleI was just a year out of college, and interviewing for a sales assistant position at PaineWebber. One of my prospective bosses offered me $24,000. I countered... -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
ESG Is Under Attack. How Should Your Company Respond?
Global Business Digital ArticleA framework to help you understand the backlash and stay true to your values. -
Companies that Practice “Conscious Capitalism” Perform 10x Better
Corporate social responsibility Digital ArticleWhy should that be a surprise? -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […] -
In Afghanistan, Is the Problem Capacity Or Complexity?
Global Business Digital ArticleA senior manager at Cisco once suggested to me that there are two types of challenges in organizations - capacity problems and complexity problems. Capacity... -
Negotiating the Spirit of the Deal
Technology & Operations Magazine ArticleMost experienced negotiators are comfortable working out the terms of an economic contract--they bargain for the best price, haggle over equity splits,... -
How to Develop a Covid-19 Employee Vaccination Policy
Leadership & Managing People Digital ArticleLessons from a health care system in Texas. -
Washington Must Help the U.S. Regain the Lead in Manufacturing
Competitive strategy Digital ArticleThe federal government can and should play a much bigger role in helping American companies regain the lead in manufacturing. We need to invest a commensurate amount of federal R&D dollars in advanced manufacturing technologies as we do in other areas of science, technology, and engineering. The last administration created an assistant secretary for manufacturing […] -
What Innovators Who Create New Markets Do Differently
Global Business Digital ArticleThree mindsets that lead to "nondisruptive creation." -
Companies Should Do More to Normalize Career Breaks
Hiring and recruitment Digital ArticleA new feature on LinkedIn represents a cultural shift. But it’s just the start.
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To Incentivize Companies to Address Climate Change, Measure Their Broader Impact
Environmental sustainability Digital ArticleRecognizing system-level efforts can mobilize some of the most creative and influential people inside companies. -
How to Regulate Generative AI in Health Care
AI and machine learning Digital ArticleTo safely realize the clinical benefits of LLMs, we need a regulatory approach as innovative as the technology itself. -
How to Explain Job Hopping in an Interview
Age and generational issues Digital ArticleUse your resume as a roadmap to explain your values and decision-making to future employers. -
Life’s Work: An Interview with Connie Chung
Careers Magazine ArticleThe former news reporter and anchor on challenges in a white-male-dominated industry -
Moving Beyond ESG
Business and society Magazine ArticleThe framework has its detractors. Here’s a new playbook for responsible business. -
Why Companies Should Embrace Disruptive Climate Activism
Climate change Digital ArticleMost companies consider boundary-pushing activism to be a threat. But it can actually help future-proof your organization. -
4 Warning Signs of Ethical Burnout on Your Team
Personal ethics Digital ArticlePressure can cause employees to focus solely on hitting their targets at the expense of moral considerations. -
Research: Why Inclusive Hiring Must Include Refugees
Hiring and recruitment Digital ArticleSix ways companies of any size can engage this overlooked talent pool. -
Q&A: To Protect the Natural World, We Need to Put a Price on It
Environmental sustainability Digital ArticleNOAA’s chief scientist explains how new technologies can help businesses understand their impact, create new financial instruments, and enhance risk management. -
Stakeholder Capitalism Still Makes Business Sense
Business and society Digital ArticleFive years after the Business Roundtable’s call for companies to pursue more than just profit, enthusiasm has dwindled. Here’s why they should recommit. -
Companies Are Scaling Back Sustainability Pledges. Here’s What They Should Do Instead.
Environmental sustainability Digital ArticleLessons from companies that set — and met — realistic sustainability goals. -
3 Common Archetypes of Employees Who Commit Fraud
Business law and ethics Digital ArticleTo prevent fraud, you need to be able to recognize it. -
Research: How IT Can Solve Common Problems in DEI Initiatives
Diversity and inclusion ResearchLessons from three organizations that successfully leveraged IT to drive structural change. -
Patients Need a System to Compare Healthcare Quality — Not Just Prices
Health and wellness Digital ArticleThree ways employers and governments can help build a more transparent, outcome-driven system. -
Research: Highlighting Minority-Owned Businesses Can Boost Sales
Marginalized groups Digital ArticleA team of academics studied what happened when Yelp and Wayfair labeled products made by Black- and Latinx-owned businesses. -
Breaking Down Barriers to Belonging for Women of Color in Tech
Inclusion and belonging Digital ArticleResearch sheds light on the top contributors and detractors to belonging — and how companies can address them. -
Why Dropping the E in DEI Is a Mistake
Diversity and inclusion Digital ArticleThe Society for Human Resource Management’s decision to remove “equity” from its DEI framework sets a dangerous precedent that flies in the face of decades of research. -
How Companies Can Take a Global Approach to AI Ethics
Business ethics Digital ArticleIdeas about right and wrong can differ from one cultural context to the next. Corporate AI governance must reflect this. -
Why “Wisdom Work” Is the New “Knowledge Work”
Age and generational issues Digital ArticleAI technologies create less demand for human knowledge — and they put a premium on human wisdom. -
The Case for College in the Era of Online Learning
Business education Digital ArticleIn-person education provides valuable experiences, opportunities, and skills that can’t be replicated online.
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Retail Promotional Pricing: When Is a Sale Really a Sale? (A)
Sales & Marketing Case Study11.95View Details Addresses the controversy that surrounds highly promotional retail pricing referred to as "high-low pricing" by the trade. High-low pricing involves setting... -
Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap
Leadership & Managing People Case Study11.95View Details This case addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership... -
CORE FOODS: To Withdraw or Not to Withdraw CORE Meals?
Sales & Marketing Case Study11.95View Details On April 12, 2013, Corey Rennell, the founder and CEO of CORE Foods (CF), was faced with the decision of whether or not to withdraw $100,000 worth of... -
Xerox and the Vision Quest
Communication Case Study11.95View Details Xerox Production Manager Jim Deese has to address the concerns of an employee who is uncomfortable with the company's "vision quests," or creative and... -
Half a Century of Supply Chain Management at Wal-Mart
Leadership & Managing People Case Study11.95View Details A stock analyst is preparing a recommendation on what his firm, a large U.S. investment house, should do with its stake in Wal-Mart Stores, Inc. Wal-Mart,... -
Retail Promotional Pricing: When Is a Sale Really a Sale? (B)
Sales & Marketing Case Study5.00View Details Provides the court's decision in the May D&F case, and updates the controversy surrounding high-low retail pricing. -
Beth Israel Hospital, Boston
Sales & Marketing Case Study11.95View Details The hospital is reviewing its obstetrical services and trying to decide on future strategy relative to communications, pricing and service characteristics.... -
Syndexa and Technology Transfer at Harvard University
Innovation & Entrepreneurship Case Study11.95View Details Gokhan Hotamisligil is a star researcher at Harvard School of Public Health who has made groundbreaking discoveries linking fat cells, inflammation, and... -
Backstage at Boston Ballet
Organizational Development Case Study11.95View Details This case asks students to consider how to prioritize goals when placed in a new leadership role. In August 2014, Meredith "Max" Hodges became the youngest... -
The Miami Project to Cure Paralysis
Leadership & Managing People Case Study11.95View Details Marc Buoniconti is the co-founder of the Miami Project to Cure Paralysis, a nonprofit medical research organization. The project was founded in 1985 by... -
Anheuser-Busch and the Anti-Transgender Boycott of Bud Light (A)
Management Case Study11.95View Details In 2023, Anheuser-Busch InBev SA/NV leadership faced a developing crisis in the United States after conservative backlash to a Bud Light promotional campaign... -
Following Lance Armstrong: Excellence Corrupted
Organizational Development Case Study11.95View Details After years of vigorous denials, on January 14, 2013 Lance Armstrong admitted in a television interview with Oprah Winfrey that he "doped" in each of... -
3D Systems
Technology & Operations Case Study11.95View Details In late 2013, Rajeev Kulkarni needed to decide how best to facilitate the emergence of a broad base of users and content to promote the sale of 3D Systems's... -
Facebook Fake News in the Post-Truth World
Strategy & Execution Case Study11.95View Details In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election... -
Electronic Cigarettes in the EU: The Political Economy of Product Regulation
Strategy & Execution Case Study11.95View Details You are the CEO of an e-cigarette company that has just been acquired by a major tobacco company. Your company operates in the European market. The July... -
Farmland Investing: A Technical Note
Finance & Accounting Case Study8.95View Details This note seeks to provide an overview of farmland investing; the investment thesis behind investing in agriculture, how and why investors would choose... -
Building the Keppel Seghers Tuas WTE Plant to Support Sustainable Waste Management
Management Case Study11.95View Details Shantanu Bhattacharya, Professor of Operations Management at Singapore Management University (SMU), observed how waste in Singapore was incinerated before... -
Laura Barr: Work Patterns at Ditto (B)
Organizational Development Case Study8.95View Details According to her managers, Laura is an "ideal female employee." Depicts her life and provides a log of how she spends her time. This is a rewritten version... -
Flying J: Governance through Crash and Takeoff
Leadership & Managing People Case Study11.95View Details Flying J was a family-owned company that operated travel plazas, oil refineries, a bank for trucking companies, and other related businesses. In early...
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Lead Your Business Through the Coronavirus Crisis
Global Business Digital ArticleTwelve lessons on analyzing data, communicating information, and protecting your employees. -
Retail Promotional Pricing: When Is a Sale Really a Sale? (A)
Sales & Marketing Case Study11.95View Details Addresses the controversy that surrounds highly promotional retail pricing referred to as "high-low pricing" by the trade. High-low pricing involves setting... -
Guided Free Enterprise in Japan
International business Magazine ArticleThe widely held notion of “Japan, Inc.” is exaggerated; there is no monolithic business-government link. Even so, the cooperation (without incorporation) between the large corporate combines and the government bureaucracy is impressive in its strength and focus on the common economic good—especially in view of its achievements worldwide. As the economic power of the United […] -
Collaborating with Congregations: Opportunities for Financial Services in the Inner City
Economics Magazine ArticleBy pooling the resources of the poor and by sharing information, religious and financial institutions can work together to change inner-city economies. -
Localization: The Revolution in Consumer Markets
Strategy & Execution Magazine ArticleStandardization has been a powerful strategy in consumer markets, but it's reached the point of diminishing returns. And diversity is not the only chink... -
Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap
Leadership & Managing People Case Study11.95View Details This case addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership... -
Research: Men Get More Actionable Feedback Than Women
Leadership & Managing People Digital ArticleJust because leadership feedback is positive doesn't mean it's helpful. -
Margaret Thatcher, Fighter
Leadership Digital ArticleThe best change agents almost never realize when it’s time to stop. That’s what makes them so good. -
CORE FOODS: To Withdraw or Not to Withdraw CORE Meals?
Sales & Marketing Case Study11.95View Details On April 12, 2013, Corey Rennell, the founder and CEO of CORE Foods (CF), was faced with the decision of whether or not to withdraw $100,000 worth of... -
Europe Can Find Better Ways to Get Refugees into Workforces
Business and society Digital ArticleSome countries have solutions in place, but too many don’t.