Automation

Examines the coming of mass production (continuous and large-batch processes and those involving fabricating and assembling of interchangeable parts),...

In 2001, the head of the Paris Subway reflected on how to transform Line 1 into a driverless line without triggering a social conflict. After the shock...

Using the terminology of lean management practices, this note addresses muda, or waste, by defining its subtypes and providing a framework for their identification...

Driven largely by advances in perception and situational awareness, robots in the 2010s were gaining functionality that allowed them to be applied to...

In 2023, Jesus Maria Ruiz de Arriaga, founder and CEO of Arriaga Asociados, was debating with Alejandro Lopez Berraquero, the general manager, and Pedro...

In many ways Frost is an archetypal, small, dying manufacturing firm. With profits gone in a no-growth business and unable to diversify, Charles Frost...

In 2016, the owner of Sarda Farms, a dairy farm in western India, was preparing for a meeting with the company's senior management. Since the dairy's...

In 2019, the president of China's ride share company Didi Chuxing Technology Co. (Didi) faced various challenges associated with marketing and communications...

Daniel Fisher, the CFO of Boston Automation Systems, must review a number of revenue transaction accounting policies following the issuance of the Securities...

Companies that don't use AI will soon be obsolete. From making faster, better decisions to automating rote work to enabling robots to respond to emotions,...

Three former classmates are founding a company to design, develop, manufacture, and market industrial robots. Principal issues involve the sources, amount,...

Describes the development of a fully automated production line for manufacturing radio pagers. The company regarded the project as highly successful;...

With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from...

Blockchain will reshape your industry. While the world is transfixed by bitcoin mania, your competitors are tuning out the noise and making strategic...

The RoboTech case describes the challenges facing the CEO of a small, Singapore-based industrial robotics company that decides to diversify away from...

Industry note for case NTU226

Optima Business Group (OBG), a consumer packaged goods firm, achieved significant improvements in its sales and distribution processes through the implementation...

The next generation of AI is here--use it to lead your business forward. If you read nothing else on artificial intelligence and machine learning, read...

How to Optimize Human-Machine Work Combinations. Your organization has made the decision to adopt automation and artificial intelligence technologies....

For legacy companies, culture change is often the biggest challenge of digital transformation. How can they become more agile and innovative without alienating...

Examines the coming of mass production (continuous and large-batch processes and those involving fabricating and assembling of interchangeable parts),...

The technology is quickly replacing observational and subjective approaches to understanding business processes.

Don't look for low-hanging fruit.

When your technologies work well together, your people can, too.

Takeaways from a survey of more than 800 customer service reps.

In 2001, the head of the Paris Subway reflected on how to transform Line 1 into a driverless line without triggering a social conflict. After the shock...

Using the terminology of lean management practices, this note addresses muda, or waste, by defining its subtypes and providing a framework for their identification...

Driven largely by advances in perception and situational awareness, robots in the 2010s were gaining functionality that allowed them to be applied to...

Robots, brain wearables, and digital humans in the workplace