Algorithms

THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women's fashion, driven by a sophisticated algorithm...

A year of HBR's essential thinking on tech--all in one place. Easy-to-use AI tools, contactless commerce, crypto for business, the mature metaverse--new...

PittaRosso, a traditional Italian shoe retailer, is implementing an AI system to provide pricing and promotion recommendations. The system allows them...

True North was a private equity fund that specialized in the growth and buyout of mid-market, India-centric companies. The leadership team initially believed...

Alliant Credit Union (Alliant) had to decide whether to partner with Upstart Holdings, Inc. (Upstart), a financial technology (fintech) company that offered...

"A provocative new book" -- "The New York Times." AI-centric organizations exhibit a new operating architecture, redefining how they create, capture,...

The next generation of AI is here--use it to lead your business forward. If you read nothing else on artificial intelligence and machine learning, read...

The future of AI is here. The world is transfixed by the marvel (and possible menace) of ChatGPT and other generative AI tools. It's clear Gen AI will...

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values....

This case supplements the "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion" case, and provides major highlights on what happened at the...

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values....

This exercise aims to teach students about 1) Targeting Policies; and 2) Algorithmic decision making, and 3) Retention management.

Shanty is a simulation in which students inhabit the role of either a traditional home buyer or an iBuyer, both bidding on the same condo. The traditional...

A year of HBR's essential thinking on tech--all in one place. From quantum computing and next-generation digital health tools to virtual reality training...

As of 2023, Netflix is the largest streaming-video provider. However, it faces increased competition, as well as slower growth in subscriptions, which...

A year of HBR's essential thinking on tech--all in one place. Generative AI, Web3, neurotech, reusable rockets to power the space economy--new technologies...

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values....

The next generation of AI is here--use it to lead your business forward. If you read nothing else on artificial intelligence and machine learning, read...

The pressure to "be digital" has never been greater, but you can meet the challenge. The digital revolution is here, changing how work gets done, how...

This is a game simulation case on Machine Learning (ML) and can be used in the classroom to introduce to students the foundational concepts of ML. The...

Analytics can't replace intuition.

Questions to ask and processes to follow.

Large language models (LLMs) can generate convincingly human-sounding responses to queries. This ability can lead users to mistakenly attribute certain...

The technology is quickly replacing observational and subjective approaches to understanding business processes.

Takeaways from a survey of more than 800 customer service reps.

The early results are astonishing.

CDOs need to focus on four spheres of influence.

It can help them compete with larger companies on content, insight, and technology.

Four strategies based on in-depth studies of 12 large European firms.

The next frontier of cybersecurity.