AI and machine learning

It may soon be standard practice for AI tools — such as GPT-3 and DALL-E — to provide first drafts of emails, articles, reports, blog posts, presentations, videos, and more.

Research-backed ways to increase employees' enjoyment of work by reducing time spent on unpleasant tasks.

The turmoil at OpenAI offers five lessons - and one dire warning.

According to a recent survey.

Questions to ask and processes to follow.

The technology is quickly replacing observational and subjective approaches to understanding business processes.

Don't look for low-hanging fruit.

When your technologies work well together, your people can, too.

When you hire a hammer, every problem looks like a nail.

Takeaways from a survey of more than 800 customer service reps.

Bad datasets, embedded bias, human error, and a complex global context all caused it to fall short at critical junctures.

Robots, brain wearables, and digital humans in the workplace

Today markets are being reshaped by a new kind of firm--one in which artificial intelligence runs the show. This cohort includes giants like Google, Facebook,...

A playful, but not implausible, look at what the machines want us to know.

The market vision that led to Siri, the virtual personal assistant that's now an integral part of Apple's iPhone, can be traced back to 2003, when a mobile...

A new survey of data leaders across industries suggests that most companies have a long way to go.

Where does it go from here?

What the technology can do today—and what’s next

It can provide guidance, supervision, and governance — while leaving the most critical decisions to humans.

AI-and especially its newest star, generative AI-is today a central theme in corporate boardrooms, leadership discussions, and casual exchanges among...