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Organizational change

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  • Business management
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  • Toxic Handler: Organizational Hero--and Casualty

    Organizational Development Magazine Article
    • Peter Frost
    • Sandra Robinson
    You've watched them comfort colleagues, defuse tense situations, and take the heat from tough bosses. You've seen them step in to ease the pain during...
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    • Buy Copies
    • From the July–August 1999 Issue
  • Change Efforts Can Fail Unless They're Coordinated

    Leadership & Managing People Digital Article
    • Rebecca Newton
    Leaders, please talk to each other.
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    • January 22, 2016
  • Have You Restructured for Global Success?

    Organizational Development Magazine Article
    • Nirmalya Kumar
    • Phanish Puranam
    The organizational structures of many multinational corporations are inadequate to the task of capitalizing on opportunities in emerging markets. Locating...
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    • From the October 2011 Issue
  • 6 Key Levers of a Successful Organizational Transformation

    Organizational Development Digital Article
    • Andrew White
    • Michael Wheelock
    • Adam Canwell
    • Michael Smets
    Leaders, don't overlook your employees' emotional journey.
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    • May 10, 2023
  • Making Joy a Priority at Work

    Motivating people Digital Article
    • Alex Liu
    90% of employees expect to feel joy. Only 37% do.
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    • July 17, 2019
  • Superefficient Company

    Technology & Operations Magazine Article
    • Michael Hammer
    Most companies do a great job promoting efficiency within their own walls, streamlining internal processes wherever possible. But they have less success...
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    • September 01, 2001
  • Closing the Strategy-Execution Gap Means Focusing on What Employees Think, Not What They Do

    Strategy & Execution Digital Article
    • David Lewis
    • Alison Reynolds
    Escape the tyranny of the tangible.
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    • October 30, 2017
  • How Fast Should Your Company Really Grow?

    Strategy & Execution Spotlight
    • Gary P. Pisano
    Growth-in revenues and profits-is the yardstick by which the competitive fitness and health of organizations is measured. Consistent profitable growth...
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    • From the March–April 2024 Issue
  • What's Stifling the Creativity at CoolBurst? (HBR Case Study)

    Leadership & Managing People Magazine Article
    • Suzy Wetlaufer
    This fictitious case study explores the challenges facing CoolBurst, a Miami-based fruit-juice company. For over a decade, CoolBurst had ruled the market...
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    • September 01, 1997
  • 3 Things You’re Getting Wrong About Organizational Change

    Change management Digital Article
    • Nadya Zhexembayeva
    Invert your assumptions about risk-taking.
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    • June 09, 2020
  • This is Your Brain on Organizational Change

    Leadership & Managing People Digital Article
    • Walter McFarland
    Neurology offers insights into our dismal record on reshaping companies.
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    • October 16, 2012
  • Giving Mergers a Head Start

    Organizational Development Magazine Article
    • Randy Croyle
    • Patrick Kager
    Mergers with substantial business overlap face a barrier to speedy integration: Antitrust regulations limit the information companies can share before...
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    • From the October 2002 Issue
  • Why Health Care May Finally Be Ready for Big Data

    Technology & Operations Digital Article
    • Jyotishman Pathak
    • Nilay D Shah
    Lack of standardization has held the sector back.
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    • December 03, 2014
  • The Flight of the Boomerang Employee (Commentary for HBR Case Study)

    Leadership & Managing People Magazine Article
    • Sarah Green Carmichael
    • Claudio Fernández-Aráoz
    • Rosario Vaina
    Liana, a product developer-turned-entrepreneur, is invited back to her old company to take over her former boss's job. She's excited about the prospect...
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    • April 01, 2010
  • Fruitful Flaws of Strategy Metaphors

    Strategy & Execution Magazine Article
    • Tihamer Von Ghyczy
    The business world is rife with metaphors these days, as managers look to other disciplines for insights into their own challenges. And metaphors can--despite...
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    • From the September 2003 Issue
  • Employees Are Losing Patience with Change Initiatives

    Organizational change Digital Article
    • Cian O Morain
    • Peter Aykens
    A Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022.
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    • May 09, 2023
  • New Society of Organizations

    Organizational Development Magazine Article
    • Peter F. Drucker
    Managers must build change into their organization's structure. This means being prepared to abandon everything that the organization does as well as...
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    • From the September–October 1992 Issue
  • How to Succeed in an Era of Volatility

    Strategy & Execution Spotlight
    • Dunigan O'Keeffe
    • Karen Harris
    • Austin Kimson
    Over the past 30 years we've lived through a remarkable era of macrostability, characterized by largely peaceful geopolitics, generally falling interest...
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    • From the March–April 2024 Issue
  • Tools of Cooperation and Change

    Organizational Development Magazine Article
    • Clayton M. Christensen
    • Matthew Marx
    • Howard H. Stevenson
    Employers can choose from lots of tools when they want to encourage employees to work together toward a new corporate goal. One of the rarest managerial...
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    • From the October 2006 Issue
  • How One Person Can Change the Conscience of an Organization

    Organizational Development Digital Article
    • Nicholas W Eyrich
    • Robert E. Quinn
    • David P Fessell
    These four mindsets can help you transform the culture.
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    • December 27, 2019
  • Deloitte's Pixel (A): Consulting with Open Talent

    Leadership & Managing People Case Study
    • Michael L. Tushman
    • John Winsor
    • Kerry Herman
    11.95
    View Details
    Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,...
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    • June 01, 2020
  • GDR versus Kodak - Bart Film Scanner

    Innovation & Entrepreneurship Case Study
    • Donald Pillittere
    11.95
    View Details
    Georginelli Dental Research (GDR) has transitioned from an agile entrepreneurial company to one that has become overly cautious as its high-margin film...
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    • Share
    • September 02, 2009
  • Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)

    Organizational Development Case Study
    • Michael Beer
    • Perry L. Fagan
    11.95
    View Details
    In the early 1990s, Merck faced a series of challenges because of significant changes in its competitive and regulatory environment (e.g., growth in power...
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    • March 29, 1999
  • Qualtrics (A)

    Sales & Marketing Case Study
    • Doug J. Chung
    • James M. Lattin
    11.95
    View Details
    Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model-sales done remotely...
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    • February 13, 2018
  • Backstage at Boston Ballet

    Organizational Development Case Study
    • David G. Fubini
    • Ryan L. Raffaelli
    • Begum Agca Okutgen
    • Julia Kelley
    11.95
    View Details
    This case asks students to consider how to prioritize goals when placed in a new leadership role. In August 2014, Meredith "Max" Hodges became the youngest...
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    • Share
    • July 08, 2019
  • Succession Planning at Samsung: The Merger Formula of Cheil Industries and Samsung C&T

    Finance & Accounting Case Study
    • Gwen Yu
    • Tim Gray
    11.95
    View Details
    A merger deal of two Samsung group companies becomes a center of a corruption scandal. The merger of Cheil Industries and Samsung C&T was seen as a crucial...
    • Save
    • Share
    • October 25, 2016
  • Patient Care Delivery Model at the Massachusetts General Hospital

    Technology & Operations Case Study
    • Amy C. Edmondson
    • Richard Bohmer
    • Emily D. Heaphy
    11.95
    View Details
    Examines the implementation of a new patient care delivery model at Massachusetts General Hospital. Uses clinical and financial data to examine different...
    • Save
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    • March 17, 1999
  • Deaconess-Glover Hospital (A)

    Technology & Operations Case Study
    • Steven J. Spear
    • John Kenagy
    11.95
    View Details
    Chronicles the initial efforts to teach a health care organization to manage itself according to the principles of the Toyota Production System (TPS)....
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    • July 19, 2000
  • O.M. Scott & Sons Co. Leveraged Buyout

    Finance & Accounting Case Study
    • George P. Baker
    • Karen H. Wruck
    • Toby Stuart
    11.95
    View Details
    Documents the organizational changes that took place at O.M. Scott & Sons Co. in response to their leveraged buyout. Provides the opportunity for students...
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    • March 21, 1990
  • Profiling at National Mutual (A)

    Technology & Operations Case Study
    • John J. Sviokla
    • Audris Wong
    11.95
    View Details
    This case series describes a company grappling with organizational change through information technology. National Mutual Life Association vies for Australian...
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    • January 23, 1991
  • Open Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges

    Leadership & Managing People Book
    • John Winsor
    • Jin Hyun Paik
    32.00
    View Details
    In the new world of hybrid work and AI, one thing is clear: the war for talent is over--and talent won. With sparsely populated offices and people working...
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    • January 16, 2024
  • The Heart of Business: Leadership Principles for the Next Era of Capitalism

    Leadership & Managing People Book
    • Hubert Joly
    • Caroline Lambert
    30.00
    View Details
    How to unleash "human magic" and achieve improbable results. Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround,...
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    • May 04, 2021
  • Toby Johnson (A): Leading After School

    Leadership & Managing People Case Study
    • Boris Groysberg
    • Leslie Danford
    • Amy Lodge
    • Tereh Sayles
    11.95
    View Details
    After completing her MBA in 2007, Toby Johnson, a former army pilot with the 18th Airborne Corps Rapid Deployment Force, joined PepsiCo's Leadership Development...
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    • March 07, 2010
  • Being a Change Agent (B): From Mob to Community

    Strategy & Execution Case Study
    • Vibha Gaba
    • Indira Pant
    • Phanish Puranam
    5.00
    View Details
    "Being a Change Agent"is a three-part case series set in a rural district of Assam in India. It describes the efforts made by Kuladhar Saikia, Deputy...
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    • November 24, 2014
  • Codecademy: Where to Next?

    Innovation & Entrepreneurship Case Study
    • Jeffrey Rayport
    • Max Mailman
    • Sarah Ascherman
    11.95
    View Details
    In March 2020, Zach Sims, co-founder and CEO of online education platform Codecademy, prepared for a meeting with his Chief of Staff Kunal Ahuja to discuss...
    • Save
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    • April 07, 2021
  • IBM Technology Group

    Technology & Operations Case Study
    • Andrew McAfee
    • Kerry Herman
    11.95
    View Details
    Explores two main issues: how the IBM Technology Group was able to build a robust, scalable, and functional IT platform using packaged enterprise resource...
    • Save
    • Share
    • June 19, 2000
  • Juan Valdez: Innovation in Caffeination

    Sales & Marketing Case Study
    • Michael I. Norton
    • Jeremy Dann
    11.95
    View Details
    Corporate entrepreneurs attempt to revive Colombia's famous Juan Valdez brand in the age of Starbucks, with café chain and packaged coffee ventures. In...
    • Save
    • Share
    • February 22, 2013
  • Procter & Gamble Brazil (A): 2 1/2 Turnarounds

    Leadership & Managing People Case Study
    • Rosabeth Moss Kanter
    • Matthew Bird
    11.95
    View Details
    Juliana Azevedo Schahin, a local marketing director for Procter & Gamble in Sao Paulo, had worked closely with Tarek Fahahat, a regional executive based...
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    • January 17, 2008
  • Stanley O'Neal at Merrill Lynch (B)

    Leadership & Managing People Case Study
    • David A. Thomas
    • Ayesha Kanji
    5.00
    View Details
    Supplements the (A) case.
    • Save
    • Share
    • August 25, 2004
  • Bradley Marquez: Reduction in Force (A)

    Organizational Development Case Study
    • Thomas J. DeLong
    • Vineeta Vijayaraghavan
    11.95
    View Details
    The Bradley Marquez advertising agency had created a successful niche delivering ethnic markets to their clients, corporate giants like Compaq, Sprint,...
    • Save
    • Share
    • July 15, 2002
  • Deloitte's Pixel (A): Consulting with Open Talent

    Leadership & Managing People Case Study
    • Michael L. Tushman
    • John Winsor
    • Kerry Herman
    11.95
    View Details
    Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,...
    • Save
    • Share
    • June 01, 2020
  • GDR versus Kodak - Bart Film Scanner

    Innovation & Entrepreneurship Case Study
    • Donald Pillittere
    11.95
    View Details
    Georginelli Dental Research (GDR) has transitioned from an agile entrepreneurial company to one that has become overly cautious as its high-margin film...
    • Save
    • Share
    • September 02, 2009
  • Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)

    Organizational Development Case Study
    • Michael Beer
    • Perry L. Fagan
    11.95
    View Details
    In the early 1990s, Merck faced a series of challenges because of significant changes in its competitive and regulatory environment (e.g., growth in power...
    • Save
    • Share
    • March 29, 1999
  • Qualtrics (A)

    Sales & Marketing Case Study
    • Doug J. Chung
    • James M. Lattin
    11.95
    View Details
    Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model-sales done remotely...
    • Save
    • Share
    • February 13, 2018
  • Backstage at Boston Ballet

    Organizational Development Case Study
    • David G. Fubini
    • Ryan L. Raffaelli
    • Begum Agca Okutgen
    • Julia Kelley
    11.95
    View Details
    This case asks students to consider how to prioritize goals when placed in a new leadership role. In August 2014, Meredith "Max" Hodges became the youngest...
    • Save
    • Share
    • July 08, 2019
  • Succession Planning at Samsung: The Merger Formula of Cheil Industries and Samsung C&T

    Finance & Accounting Case Study
    • Gwen Yu
    • Tim Gray
    11.95
    View Details
    A merger deal of two Samsung group companies becomes a center of a corruption scandal. The merger of Cheil Industries and Samsung C&T was seen as a crucial...
    • Save
    • Share
    • October 25, 2016
  • Patient Care Delivery Model at the Massachusetts General Hospital

    Technology & Operations Case Study
    • Amy C. Edmondson
    • Richard Bohmer
    • Emily D. Heaphy
    11.95
    View Details
    Examines the implementation of a new patient care delivery model at Massachusetts General Hospital. Uses clinical and financial data to examine different...
    • Save
    • Share
    • March 17, 1999
  • SPONSORED CONTENT FROM SAP

    Anticipating the Future for Growth and Innovation: Companies in Asia Pacific and Beyond Are Building Prescience into Their Plans

    Organizational change Research
    Pulse Survey Sponsored By SAP
    • Save
    • Share
    • August 31, 2022
  • Deaconess-Glover Hospital (A)

    Technology & Operations Case Study
    • Steven J. Spear
    • John Kenagy
    11.95
    View Details
    Chronicles the initial efforts to teach a health care organization to manage itself according to the principles of the Toyota Production System (TPS)....
    • Save
    • Share
    • July 19, 2000
  • O.M. Scott & Sons Co. Leveraged Buyout

    Finance & Accounting Case Study
    • George P. Baker
    • Karen H. Wruck
    • Toby Stuart
    11.95
    View Details
    Documents the organizational changes that took place at O.M. Scott & Sons Co. in response to their leveraged buyout. Provides the opportunity for students...
    • Save
    • Share
    • March 21, 1990

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