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Listening skills

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  • What Is Active Listening?

    Leadership & Managing People Digital Article
    • Amy Gallo
    Tips for practicing this essential communication skill.
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    • January 02, 2024
  • Leadership in a Combat Zone (HBR Classic)

    Leadership & Managing People Magazine Article
    • William G. Pagonis
    Leadership is often presented as an abstract undertaking, a matter of vision and values rather than practical details. But in the author's world, the...
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    • Buy Copies
    • From the December 2001 Issue
  • Use Active Listening to Help a Colleague Make a Hard Decision

    Listening skills Digital Article
    • Cheryl Strauss Einhorn
    Don’t jump straight to problem-solving.
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    • May 15, 2024
  • Get Better at One-on-One Meetings

    Leadership & Managing People Video
    • Margaret Moore
    • Erica Truxler
    Five ways to make the time more valuable. Based on the work of Margaret Moore, co-founder of the Institute of Coaching at McLean Hospital, a Harvard Medical...
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    • December 18, 2015
  • How Curiosity Can Make Your Meetings - and Team - Better

    Leadership & Managing People Digital Article
    • Sabina Nawaz
    Asking questions helps a group become invested in a shared outcome rather than individual agendas.
    • Save
    • Share
    • Buy Copies
    • January 29, 2024
  • What Great Listeners Actually Do

    Communication Digital Article
    • Jack Zenger
    • Joseph Folkman
    It's about more than keeping quiet.
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    • July 14, 2016
  • Listening to People

    Organizational Development Magazine Article
    • Ralph G. Nichols
    • Leonard A. Stevens
    Tests show that individuals retain only half of what they have heard immediately after hearing it, and only one third of it within eight hours. Methods...
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    • Buy Copies
    • From the September 1957 Issue
  • Are You Really Listening?

    Listening skills Magazine Article
    • Adam Bryant
    • Kevin Sharer
    Senior leaders can become insulated from early signs of danger and opportunity. Here’s how to overcome that.
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    • From the March–April 2021 Issue
  • How to Become a Supercommunicator at Work

    Interpersonal communication Digital Article
    • Charles Duhigg
    Use these three steps to connect with anyone, in any circumstance.
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    • February 28, 2024
  • The Right Time to Ask for Feedback

    Feedback Digital Article
    • Amantha Imber
    Do it before completing 50-60% of your work.
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    • June 05, 2023
  • Stop Rambling in Meetings - and Start Getting Your Message Across

    Leadership & Managing People Digital Article
    • Anne Sugar
    The more you say, the less people listen.
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    • May 20, 2022
  • Stop Asking Neurodivergent People to Change the Way They Communicate

    Leadership & Managing People POV
    • JD Goulet
    Neurotypical people can do more to close the communication gap.
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    • October 05, 2022
  • The Art of Giving and Receiving Advice

    Leadership & Managing People Magazine Article
    • David A. Garvin
    • Joshua D. Margolis
    Seeking and giving advice are central to effective leadership and decision making, and they require emotional intelligence, self-awareness, restraint,...
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    • From the January–February 2015 Issue
  • Better Ways to Support a Colleague with Breast Cancer

    Leadership & Managing People Digital Article
    • Jessica Zucker
    • Sara Gaynes Levy
    Advice from women who have been through the diagnosis.
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    • October 02, 2023
  • How to Shine When You're Put on the Spot

    Leadership & Managing People Magazine Article
    • Matt Abrahams
    Mastering the art of spontaneous speaking is important for leaders. They must do more than just deliver a good prepared keynote-they need to nail the...
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    • From the September–October 2023 Issue
  • For Success with AI, Bring Everyone On Board

    AI and machine learning Magazine Article
    • David De Cremer
    When you include rank-and-file employees, you’ll improve your overall performance.
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    • From the May–June 2024 Issue
  • Overcoming Your Fear of Giving Tough Feedback

    Communication Digital Article
    • Melody Wilding
    You're not doing anyone a favor by avoiding conflict.
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    • July 26, 2023
  • Give Your Team More Negative Feedback

    Leadership & Managing People Video
    • Jack Zenger
    • Joseph Folkman
    They actually want it. Based on the article, "The Assumptions That Make Giving Tough Feedback Even Tougher."
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    • November 11, 2015
  • Get Better at Receiving Feedback

    Leadership & Managing People Video
    • Sheila Heen
    Sheila Heen, coauthor of "Thanks for the Feedback," explains why feedback is so hard to receive and how to pull value from criticism.
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    • March 04, 2014
  • Managing a Polarized Workforce

    Leadership & Managing People Magazine Article
    • Julia A Minson
    • Francesca Gino
    One of the toughest challenges leaders face is managing diverse perspectives--and given heightened tensions over politics and movements such as #MeToo...
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    • From the March–April 2022 Issue
  • HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)

    Leadership & Managing People Book
    • Harvard Business Review
    • Frances X. Frei
    • Bruce Tulgan
    • Herminia Ibarra
    • Steven G. Rogelberg
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    Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,...
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    • August 29, 2023
  • Next-Level Negotiating: Women at Work Discussion Group Toolkit

    Sales & Marketing Book
    • Harvard Business Review
    • Amy Gallo
    • Deborah M. Kolb
    • Suzanne de Janasz
    • Deepa Purushothaman
    99.95
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    The "HBR Women at Work" series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout...
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    • February 28, 2023
  • HBR's 10 Must Reads for Mid-Level Managers (Paperback + Ebook)

    Management Special Offer
    • Harvard Business Review
    • Frances X. Frei
    • Bruce Tulgan
    • Herminia Ibarra
    • Steven G. Rogelberg
    34.95
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    Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,...
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    • August 29, 2023
  • Mindful Listening (HBR Emotional Intelligence Series)

    Leadership & Managing People Book
    • Harvard Business Review
    • Jack Zenger
    • Jacqueline Carter
    • Peter Bregman
    • Rasmus Hougaard
    19.99
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    Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged,...
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    • March 26, 2019
  • ChatChat (Co-Founders Version)

    Leadership & Managing People Case Study
    • Lara Tiedens
    • Davina Drabkin
    11.95
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    This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles: two for students playing the...
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    • June 23, 2014
  • HBR's 10 Must Reads on Strengthening Your Soft Skills (Paperback + Ebook)

    Management Special Offer
    • Harvard Business Review
    • Daniel Goleman
    • Amy Gallo
    • Amy Jen Su
    • Richard Boyatzis
    34.95
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    Strengthen your soft skills and reach your leadership potential. If you read nothing else on developing your interpersonal skills, read these 10 articles....
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    • April 16, 2024
  • Maryam Hassan

    Leadership & Managing People Case Study
    • Hannah Riley Bowles
    • Ukasha Iqbal
    • Joan Moon
    11.95
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    Maryam and Sameer, brother and sister, were searching for an apartment in Hitech City, Hyderabad. Recent college graduates who were now starting jobs...
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    • March 07, 2021
  • Convenient MD

    Leadership & Managing People Case Study
    • H. Irving Grousbeck
    • Ryan Kissick
    11.95
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    The ConvenientMD case highlights the role of emotion and ambiguity in business interactions. ConvenientMD, led by co-CEOs Gareth Dickens and Max Puyanic,...
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    • May 23, 2016
  • Next-Level Negotiating (HBR Women at Work Series)

    Communication Book
    • Harvard Business Review
    • Amy Gallo
    • Deborah M. Kolb
    • Suzanne de Janasz
    • Deepa Purushothaman
    24.95
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    Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your...
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    • December 13, 2022
  • HBR's 10 Must Reads Strengthening Your Soft Skills (with bonus article "You Don't Need Just One Leadership Voice--You Need Many" by Amy Jen Su)

    Management Book
    • Harvard Business Review
    • Daniel Goleman
    • Amy Gallo
    • Amy Jen Su
    • Richard Boyatzis
    24.95
    View Details
    Strengthen your soft skills and reach your leadership potential. If you read nothing else on developing your interpersonal skills, read these 10 articles....
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    • April 16, 2024
  • ChatChat (VC Version)

    Leadership & Managing People Case Study
    • Lara Tiedens
    • Davina Drabkin
    11.95
    View Details
    This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles: two for students playing the...
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    • June 23, 2014
  • Moral Complexity in Leadership: Hubris and Humility / Antigone, by Sophocles

    Management Case Study
    • Brooke Vuckovic
    • Rebecca Talbot
    11.95
    View Details
    The "Moral Complexity in Leadership" series of cases and teaching notes help business instructors harness the power of fiction to prepare students for...
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    • July 11, 2023
  • Self-Advocating in Early Career

    Leadership & Managing People Case Study
    • Hannah Riley Bowles
    8.95
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    Many people early in their careers find self-advocacy awkward or may even perceive it as impossible. They don't know what is reasonable for them to request...
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    • March 07, 2021
  • Curiosity (HBR Emotional Intelligence Series)

    Management Book
    • Harvard Business Review
    • Tomas Chamorro-Premuzic
    • Marsha Acker
    • John Coleman
    • Manbir Kaur
    19.99
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    Open yourself to new possibilities. Curiosity is a powerful tool for leaders. It can help you cope with complexity, learn from challenging conversations,...
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    • June 18, 2024
  • Moral Complexity in Leadership: Hubris and Humility "Dead Men's Path," by Chinua Achebe

    Management Case Study
    • Brooke Vuckovic
    • Rebecca Talbot
    • Lindsay Spring
    11.95
    View Details
    The "Moral Complexity in Leadership" series of cases and teaching notes help business instructors harness the power of fiction to prepare students for...
    • Save
    • Share
    • September 15, 2023
  • What Is Active Listening?

    Leadership & Managing People Digital Article
    • Amy Gallo
    Tips for practicing this essential communication skill.
    • Save
    • Share
    • Buy Copies
    • January 02, 2024
  • Leadership in a Combat Zone (HBR Classic)

    Leadership & Managing People Magazine Article
    • William G. Pagonis
    Leadership is often presented as an abstract undertaking, a matter of vision and values rather than practical details. But in the author's world, the...
    • Save
    • Share
    • Buy Copies
    • From the December 2001 Issue
  • Use Active Listening to Help a Colleague Make a Hard Decision

    Listening skills Digital Article
    • Cheryl Strauss Einhorn
    Don’t jump straight to problem-solving.
    • Save
    • Share
    • May 15, 2024
  • HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)

    Leadership & Managing People Book
    • Harvard Business Review
    • Frances X. Frei
    • Bruce Tulgan
    • Herminia Ibarra
    • Steven G. Rogelberg
    24.95
    View Details
    Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,...
    • Save
    • Share
    • August 29, 2023
  • Get Better at One-on-One Meetings

    Leadership & Managing People Video
    • Margaret Moore
    • Erica Truxler
    Five ways to make the time more valuable. Based on the work of Margaret Moore, co-founder of the Institute of Coaching at McLean Hospital, a Harvard Medical...
    • Save
    • Share
    • December 18, 2015
  • How Curiosity Can Make Your Meetings - and Team - Better

    Leadership & Managing People Digital Article
    • Sabina Nawaz
    Asking questions helps a group become invested in a shared outcome rather than individual agendas.
    • Save
    • Share
    • Buy Copies
    • January 29, 2024
  • Handling Q&A: The Five Kinds of Listening

    Organizational Development Other Article
    4.50
    View Details
    For many speakers, the most frightening part of the presentation is the question and answer period at the end. While some thrive on the improvisatory...
    • Save
    • Share
    • February 01, 1999
  • Next-Level Negotiating: Women at Work Discussion Group Toolkit

    Sales & Marketing Book
    • Harvard Business Review
    • Amy Gallo
    • Deborah M. Kolb
    • Suzanne de Janasz
    • Deepa Purushothaman
    99.95
    View Details
    The "HBR Women at Work" series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout...
    • Save
    • Share
    • February 28, 2023
  • What Great Listeners Actually Do

    Communication Digital Article
    • Jack Zenger
    • Joseph Folkman
    It's about more than keeping quiet.
    • Save
    • Share
    • Buy Copies
    • July 14, 2016
  • Listening to People

    Organizational Development Magazine Article
    • Ralph G. Nichols
    • Leonard A. Stevens
    Tests show that individuals retain only half of what they have heard immediately after hearing it, and only one third of it within eight hours. Methods...
    • Save
    • Share
    • Buy Copies
    • From the September 1957 Issue

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