A standard operating procedure for onboarding is to front-load new employees with presentations and written resources, such as handbooks, e-learning modules, or manuals. These can be helpful — but only to a point. Learning new processes and navigating new environments is not just about content acquisition. Much of your organization’s important knowledge and expertise resides in people, and not all companies are tapping into this valuable resource. One study found that 20% of employees reported that their company didn’t do anything to facilitate networking between them and their coworkers.