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Interpersonal communication

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  • Let Your Team Have That Heated Conversation

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    • Liane Davey
    Airing it out is better than bottling it up.
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    • December 23, 2019
  • 4 Ways to Manage an Emotionally Needy Employee

    Managing people Digital Article
    • Ron Carucci
    Support them while setting boundaries.
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    • September 27, 2019
  • What Is Active Listening?

    Leadership & Managing People Digital Article
    • Amy Gallo
    Tips for practicing this essential communication skill.
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    • January 02, 2024
  • Leadership in a Combat Zone (HBR Classic)

    Leadership & Managing People Magazine Article
    • William G. Pagonis
    Leadership is often presented as an abstract undertaking, a matter of vision and values rather than practical details. But in the author's world, the...
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    • From the December 2001 Issue
  • When a New Layer of Management Is Hired Above You

    Leadership & Managing People Digital Article
    • Melody Wilding
    It can evoke feelings of uncertainty and apprehension. But it can also be an opportunity to grow.
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    • January 22, 2024
  • How to Repair a Damaged Professional Relationship

    Managing conflicts Digital Article
    • Dorie Clark
    Recognize your culpability.
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    • June 05, 2014
  • Women Entering the Workforce - Here's How to Get What You Want

    Communication Digital Article
    • Marisa Porges
    Self-advocacy is the most important skill you can hone.
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    • February 03, 2021
  • The Power of Words

    Communication Magazine Article
    • Lucy Swedberg
    Four new books investigate how language connects, differentiates, and enlightens us. Viorica Marian's The Power of Language explores the benefits of multilingualism....
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    • From the July–August 2023 Issue
  • The Burnout Crisis

    Leadership & Managing People Digital Article
    • Jennifer Moss
    Burnout, though not new, worsened during the pandemic. In "Beyond Burned Out," Jennifer Moss presents new research showing the true depths of burnout...
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    • February 10, 2021
  • How to Respond to “Take It or Leave It”

    Negotiation strategies Digital Article
    • Anyi Ma
    • Yu Yang
    • Krishna Savani
    You really do have a choice.
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    • May 25, 2020
  • Disagreement Doesn’t Have to Be Divisive

    Difficult conversations Research
    • Francesca Gino
    Four strategies for building bridges instead of walls.
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    • November 16, 2020
  • How to Interrupt Someone’s Workday — Without Annoying Them

    Interpersonal communication Digital Article
    • Elana Feldman
    Six research-backed strategies.
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    • February 17, 2022
  • How to De-Escalate an Argument with a Coworker

    Leadership & Managing People Digital Article
    • Liane Davey
    Five ways to shift the conversation from adversarial to cooperative.
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    • June 27, 2017
  • Defend Your Idea Without Being Defensive

    Difficult conversations Digital Article
    • John Baldoni
    Getting behind an idea means imbuing it with our conviction and our passion. Such commitment is vital when pushing for an initiative or suggestion that you think is important to implement. This enthusiasm also helps you bring others to your cause. But it can also be your worst enemy when someone, such as your boss, […]
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    • April 22, 2010
  • Create Slides People Will Remember

    Communication Video
    • Nancy Duarte
    When you're giving a presentation, don't just narrate the text shown on your PowerPoint slides. Instead, create slides that make your ideas stand out...
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    • December 11, 2012
  • Almost All Managers Have at Least One Career-Limiting Habit

    Career planning Digital Article
    • Joseph Grenny
    Which one do you need to overcome?
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    • July 05, 2016
  • How to Raise a Difficult Issue in a One-on-One with Your Boss

    Meeting management Digital Article
    • Steven G. Rogelberg
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    Five steps to help you pick your battles, prepare for the conversation, and advocate for yourself.
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    • January 09, 2024
  • Use Active Listening to Help a Colleague Make a Hard Decision

    Listening skills Digital Article
    • Cheryl Strauss Einhorn
    Don’t jump straight to problem-solving.
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    • May 15, 2024
  • We Can Measure the Power of Charisma

    Leadership & Managing People Magazine Article
    • Alex "Sandy" Pentland
    • Scott Berinato
    It's not what you say; it's how you say it, and MIT professor Sandy Pentland has the data to prove it. He has created ingenious devices that record the...
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    • From the January–February 2010 Issue
  • How to Deal with a Slacker Coworker

    Managing yourself Best Practice
    • Carolyn O’Hara
    Should you tell the boss or mind your own business?
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    • May 14, 2014
  • Can You Hear Me?: How to Connect with People in a Virtual World

    Communication Book
    • Nick Morgan
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    A "Washington Post" Bestseller. Your manual for remote and virtual work. Communicating virtually is cool, useful, and now even more ubiquitous and necessary...
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    • October 30, 2018
  • Dr. Curley's Perfect Storm

    Leadership & Managing People Case Study
    • Alexander Tauber
    • H. Irving Grousbeck
    • C.G. Prober
    11.95
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    Dr. Curley is an obstetrician that deals with a very difficult birth of the new Santorini child. The Santorinis have been through a stillbirth, and upon...
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    • June 15, 2010
  • Li Fen: The Plight of an HR Manager

    Management Case Study
    • Flora F.T. Chiang
    • Chi Zhang
    11.95
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    This case describes the plight of Li Fen, a human resources (HR) manager. In 2008, Li began working as a management trainee at Company A, a smartphone...
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    • October 21, 2022
  • HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)

    Leadership & Managing People Book
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    • August 29, 2023
  • Difficult Observations

    Management Case Study
    • David G. Fubini
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    • Patrick Sanguineti
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    In this short vignette on ethics in consulting, Daniel Lee, a new Associate assigned to work with an important client executive, must decide whether to...
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    • July 10, 2023
  • Harvard Business Review Guides Ultimate Boxed Set (16 Books)

    Leadership & Managing People Book
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    • March 19, 2019
  • A Note on Seeking, Receiving, and Giving Advice

    Organizational Development Case Study
    • David A. Garvin
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    This note examines the processes of seeking, receiving, and giving advice by drawing on both academic research and the lessons of skilled practitioners....
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    • June 30, 2014
  • Next-Level Negotiating: Women at Work Discussion Group Toolkit

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  • HBR Guide to Delivering Effective Feedback

    Communication Book
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    Take the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback....
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    • May 10, 2016
  • Thomas Green: Power, Office Politics and a Career in Crisis

    Organizational Development Case Study
    • W. Earl Sasser Jr.
    • Heather Beckham
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    The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis....
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    • May 01, 2008
  • Choosing Courage: The Everyday Guide to Being Brave at Work

    Leadership & Managing People Book
    • James R. Detert
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    • May 18, 2021
  • HBR Guide to Negotiating

    Communication Book
    • Jeff Weiss
    21.95
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    Forget about the hard bargain. Whether you're discussing the terms of a high-stakes deal, forming a key partnership, asking for a raise, or planning a...
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    • February 16, 2016
  • The Age of Outrage: How to Lead in a Polarized World

    Management Book
    • Karthik Ramanna
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    A first-of-its-kind look at the outrage gripping organizations worldwide--and how leaders can respond to it. Outrage is everywhere--on the left and on...
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    • October 29, 2024
  • Good Charts Workbook: Tips, Tools, and Exercises for Making Better Data Visualizations

    Communication Book
    • Scott Berinato
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    You know right away when you see an effective chart or graphic. It hits you with an immediate sense of its meaning and impact. But what actually makes...
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    • January 22, 2019
  • A New CEO's Problems

    Management Case Study
    • H. Irving Grousbeck
    11.95
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    A female GSB graduate assumed the role of CEO of a SaaS company operating at slightly above breakeven. Three weeks into the role, she had built trust...
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    • June 14, 2022
  • HBR's 10 Must Reads for Mid-Level Managers (Paperback + Ebook)

    Management Special Offer
    • Harvard Business Review
    • Frances X. Frei
    • Bruce Tulgan
    • Herminia Ibarra
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    Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,...
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    • August 29, 2023
  • Psychological Safety (HBR Emotional Intelligence Series)

    Management Book
    • Harvard Business Review
    • Amy C. Edmondson
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    • September 03, 2024
  • HBR's 10 Must Reads 2025 (Paperback + Ebook)

    Management Special Offer
    • Harvard Business Review
    • Ginni Rometty
    • Robert I. Sutton
    • Huggy Rao
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    A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review...
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    • October 08, 2024
  • Harvard Business Review 20-Minute Manager Ultimate Boxed Set (16 Books)

    Leadership & Managing People Book
    • Harvard Business Review
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    This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders who are short on time but need advice fast, on topics from creating...
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    • March 12, 2019
  • HBR Guide to Designing Your Retirement

    Leadership & Managing People Book
    • Harvard Business Review
    21.95
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    Set yourself up for a successful transition. Retirement is perhaps the greatest and most deeply personal career transition you'll ever make. Will you...
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    • July 11, 2023
  • Let Your Team Have That Heated Conversation

    Leadership & Managing People Digital Article
    • Liane Davey
    Airing it out is better than bottling it up.
    • Save
    • Share
    • Buy Copies
    • December 23, 2019
  • 4 Ways to Manage an Emotionally Needy Employee

    Managing people Digital Article
    • Ron Carucci
    Support them while setting boundaries.
    • Save
    • Share
    • September 27, 2019
  • Can You Hear Me?: How to Connect with People in a Virtual World

    Communication Book
    • Nick Morgan
    30.00
    View Details
    A "Washington Post" Bestseller. Your manual for remote and virtual work. Communicating virtually is cool, useful, and now even more ubiquitous and necessary...
    • Save
    • Share
    • October 30, 2018
  • What Is Active Listening?

    Leadership & Managing People Digital Article
    • Amy Gallo
    Tips for practicing this essential communication skill.
    • Save
    • Share
    • Buy Copies
    • January 02, 2024
  • Leadership in a Combat Zone (HBR Classic)

    Leadership & Managing People Magazine Article
    • William G. Pagonis
    Leadership is often presented as an abstract undertaking, a matter of vision and values rather than practical details. But in the author's world, the...
    • Save
    • Share
    • Buy Copies
    • From the December 2001 Issue
  • When a New Layer of Management Is Hired Above You

    Leadership & Managing People Digital Article
    • Melody Wilding
    It can evoke feelings of uncertainty and apprehension. But it can also be an opportunity to grow.
    • Save
    • Share
    • Buy Copies
    • January 22, 2024
  • How to Repair a Damaged Professional Relationship

    Managing conflicts Digital Article
    • Dorie Clark
    Recognize your culpability.
    • Save
    • Share
    • June 05, 2014
  • Women Entering the Workforce - Here's How to Get What You Want

    Communication Digital Article
    • Marisa Porges
    Self-advocacy is the most important skill you can hone.
    • Save
    • Share
    • Buy Copies
    • February 03, 2021
  • The Power of Words

    Communication Magazine Article
    • Lucy Swedberg
    Four new books investigate how language connects, differentiates, and enlightens us. Viorica Marian's The Power of Language explores the benefits of multilingualism....
    • Save
    • Share
    • Buy Copies
    • From the July–August 2023 Issue
  • The Burnout Crisis

    Leadership & Managing People Digital Article
    • Jennifer Moss
    Burnout, though not new, worsened during the pandemic. In "Beyond Burned Out," Jennifer Moss presents new research showing the true depths of burnout...
    • Save
    • Share
    • Buy Copies
    • February 10, 2021

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