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Employee performance management

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  • Leadership and managing people
  • Managing people
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  • Leadership in a Combat Zone (HBR Classic)

    Leadership & Managing People Magazine Article
    • William G. Pagonis
    Leadership is often presented as an abstract undertaking, a matter of vision and values rather than practical details. But in the author's world, the...
    • Save
    • Share
    • Buy Copies
    • From the December 2001 Issue
  • Research: How Women Undersell Their Work

    Organizational Development Research
    • Marc J Lerchenmueller
    • Olav Sorenson
    • Anupam B Jena
    A study of scientific papers shows that women hype their findings less than men do.
    • Save
    • Share
    • Buy Copies
    • December 20, 2019
  • The Assumptions That Make Giving Tough Feedback Even Tougher

    Employee performance management Digital Article
    • Jack Zenger
    • Joseph Folkman
    Why you have to listen before you criticize.
    • Save
    • Share
    • April 30, 2015
  • Case of AIDS

    Organizational Development Magazine Article
    • Richard S. Tedlow
    • Michele S. Marram
    In this three-part case, the authors explore how an HIV-infected employee should be managed over time. Manager Greg van de Water must make a series of...
    • Save
    • Share
    • Buy Copies
    • From the November-December 1991 Issue
  • Positive Program for Performance Appraisal

    Performance indicators Magazine Article
    • Alva F. Kindall
    • James Gatza
    “Bill, it’s time for your annual appraisal interview. You’ve done a lot of good work, and I want you to know that it has been noticed and appreciated. Of course there are areas in which improvements can be made. Let’s start with the good side. Your output record has been good all year, and we’re […]
    • Save
    • Share
    • From the November 1963 Issue
  • How to Actually Encourage Employee Accountability

    Employee performance management Digital Article
    • Ron Carucci
    It’s about dignity, fairness, and restoration — not blame.
    • Save
    • Share
    • November 23, 2020
  • How to Solicit Negative Feedback When Your Manager Doesn't Want to Give It

    Organizational Development Digital Article
    • Deborah Grayson Riegel
    Four tactics to get the information you need to grow.
    • Save
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    • Buy Copies
    • March 05, 2018
  • One Way to Reduce Gender Bias in Performance Reviews

    Gender Digital Article
    • Lauren Rivera
    • András Tilcsik
    Change the ratings scale you use.
    • Save
    • Share
    • April 17, 2019
  • Research: Why Gender Bias Persists, Even When Organizations Try to Curb It

    Organizational Development Digital Article
    • Alison Wynn
    • Emily K Carian
    • Sofia Kennedy
    • JoAnne Wehner
    In one company, managers were able to reduce gendered descriptions of employee traits and behaviors - but not how they valued and rewarded them.
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    • December 20, 2023
  • New Rules for Teamwork

    Leadership & Managing People Spotlight
    • Angus Dawson
    • Katy George
    Not that long ago, teams were typically composed of people with similar skills working in the same place. Their efforts were based on the idea that by...
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    • From the September–October 2024 Issue
  • How to Tell an Employee They’re Not Ready for a Promotion

    Managing people Digital Article
    • Luis Velasquez
    The conversation shouldn’t just defer their next step; it should lay the groundwork for future success.
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    • December 11, 2023
  • The Explainer: Emotional Intelligence

    Leadership & Managing People Video
    • Daniel Goleman
    • Harvard Business Review
    The five components of emotional intelligence and how to improve each.
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    • August 18, 2015
  • What Is Psychological Safety?

    Leadership and managing people Digital Article
    • Amy Gallo
    A culture of trust and belonging doesn’t just happen. Here’s how you make one.
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    • February 15, 2023
  • Managing an Underperformer Who Thinks They’re Doing Great

    Underperforming employees Digital Article
    • Liz Kislik
    Five ways to close the gap — without crushing their spirit.
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    • December 02, 2020
  • What Science Tells Us About Leadership Potential

    Organizational Development Digital Article
    • Tomas Chamorro-Premuzic PhD.
    Eight findings, supported by research.
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    • September 21, 2016
  • Surveilling Employees Erodes Trust - and Puts Managers in a Bind

    Organizational Development Digital Article
    • Chase Thiel
    • Shawn McClean
    • Jaron Harvey
    • Nick Prince
    Research offers three ways leaders can navigate the benefits and backlash of using electronic monitoring systems.
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    • February 20, 2024
  • Monitoring Employees Makes Them More Likely to Break Rules

    Technology & Operations Digital Article
    • Chase Thiel
    • Julena M Bonner
    • John Bush
    • David Welsh
    • Niharika Garud
    Researchers found that when workers know they're being surveilled, they often feel less responsible for their own conduct.
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    • June 27, 2022
  • Uneasy Look at Performance Appraisal/Chairman Mac in Perspective (HBR Classic)

    Organizational Development Magazine Article
    • Douglas McGregor
    • Warren G. Bennis
    Conventional approach to performance appraisal forces managers to make judgments on the personal worth of a fellow employee. An effective alternative...
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    • From the September 1972 Issue
  • Appraisal of What Performance?

    Organizational Development Magazine Article
    • Harry Levinson
    Present performance appraisal techniques evaluate behavior by making subjective and impressionistic judgments rather than quantitative judgments and providing...
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    • From the July 1976 Issue
  • When Resentment Is Building on Your Team

    Leadership and managing people Digital Article
    • Rebecca Knight
    Expert advice to help you diffuse tension and refocus on shared goals.
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    • August 21, 2024
  • Maestro Pizza (D): This Means War

    Strategy & Execution Case Study
    • Ramon Casadesus-Masanell
    • Fares Khrais
    5.00
    View Details
    Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza...
    • Save
    • Share
    • May 26, 2022
  • Two Brothers, Two Methods: "Happiness Index" vs. "Data & Analytics"

    Technology & Operations Case Study
    • Sid Mohasseb
    • Hassaan Khalid
    • Divya Sathyanarayanan
    11.95
    View Details
    Started by two brothers, WCC and ARK are successful independent IT staff augmentation companies that navigated the great recession skillfully and later...
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    • February 11, 2019
  • Sanford C. Bernstein: Growing Pains (Abridged)

    Organizational Development Case Study
    • Boris Groysberg
    • Anahita Hashemi
    11.95
    View Details
    To remain competitive, Sallie Krawcheck and Lisa Shalett, Sanford C. Bernstein's director of research and associate director of research, respectively...
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    • Share
    • July 22, 2005
  • Network Assessment Exercise: Executive Version

    Leadership & Managing People Case Study
    • Herminia Ibarra
    8.95
    View Details
    Designed to help executives identify patterns in their approaches to developing networks of relationships. A "network" refers to the set of relationships...
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    • August 05, 1996
  • Jody Leleck at Broad Acres (B)

    Leadership & Managing People Case Study
    • Paul W. Marshall
    • Andrew Goldin
    5.00
    View Details
    Explores the results of Jody Leleck's efforts to turn around underperforming Broad Acres Middle School.
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    • November 06, 2009
  • Colonial Food Services Co.

    Organizational Development Case Study
    • Michael Beer
    • James G. Clawson
    11.95
    View Details
    ...
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    • October 01, 1977
  • Personal Charters

    Leadership & Managing People Case Study
    • James G. Clawson
    11.95
    View Details
    It is very difficult to be an effective leader if you don't know who you are and what you want. People in leadership positions are expected to clarify...
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    • March 12, 2004
  • Sears Auto Centers (B) (Abridged)

    Leadership & Managing People Case Study
    • Lynn Sharp Paine
    5.00
    View Details
    Supplements the (A) case.
    • Save
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    • December 18, 2003
  • UIT: Business Ethics and Compliance

    Organizational Development Case Study
    • Pratibha Wasan
    11.95
    View Details
    On December 30, 2013, an account manager in the sales department of UIT India (UIT) filed a complaint with the company's Ethics & Compliance Cell (ECC)....
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    • November 20, 2017
  • Retaining Employees

    Organizational Development Book
    • HBSP
    15.00
    View Details
    What can you, as a manager, do to attract top talent and keep your company's high-performing employees? In Retaining Employees, you'll learn ways to stay...
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    • September 09, 2010
  • Harvard Business Review Guides Ultimate Boxed Set (16 Books)

    Leadership & Managing People Book
    • Harvard Business Review
    • Nancy Duarte
    • Bryan A. Garner
    • Mary L. Shapiro
    • Jeff Weiss
    300.00
    View Details
    This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders looking for trusted advice on such diverse topics as data analytics,...
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    • March 19, 2019
  • Jensen Shoes: Jane Kravitz's Story

    Leadership & Managing People Case Study
    • Mary Gentile
    • Pamela J. Maus
    11.95
    View Details
    Jane Kravitz (Caucasian female), strategic product manager, and Lyndon Brooks (African American male), a member of her staff at Jensen Shoes, a successful...
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    • December 05, 1994
  • Boston Chicken, Inc.

    Finance & Accounting Case Study
    • Paul M. Healy
    11.95
    View Details
    This case examines Boston Chicken's franchise strategy for growing its innovative restaurant business, and the associated accounting reporting issues...
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    • September 24, 1997
  • A Primer on OKRs

    Management Case Study
    • Suraj Srinivasan
    • Li-Kuan Ni
    8.95
    View Details
    The OKR framework is a popular goal-setting and strategy execution tool that uses goal setting through "Objectives" and measuring performance using "Key...
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    • March 22, 2023
  • Thomas Green: Power, Office Politics and a Career in Crisis

    Organizational Development Case Study
    • W. Earl Sasser Jr.
    • Heather Beckham
    8.95
    View Details
    The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis....
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    • May 01, 2008
  • Sensormatic Electronics Corp.--1995

    Finance & Accounting Case Study
    • Krishna G. Palepu
    • James Jinho Chang
    11.95
    View Details
    Sensormatic is a leading provider of security systems to the retail industry. The company relies on customer financing as a key component of its strategy....
    • Save
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    • March 21, 1997
  • Rob Parson at Morgan Stanley (A)

    Organizational Development Case Study
    • M. Diane Burton
    11.95
    View Details
    Rob Parson was a star producer in Morgan Stanley's Capital Markets division. He had been recruited from a competitor the prior year and had generated...
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    • February 12, 1998
  • Ahold versus Tesco--Analyzing Performance

    Finance & Accounting Case Study
    • Suraj Srinivasan
    • Penelope Rossano
    11.95
    View Details
    The case relates to understanding and comparing the performance of two leading retail companies-Ahold and Tesco. The case introduces the tools of Dupont...
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    • September 18, 2012
  • Cafes Monte Bianco: Building a Profit Plan

    Finance & Accounting Case Study
    • Robert Simons
    • Antonio Davila
    11.95
    View Details
    Alert: This case has been revised since its original publication; all amounts have been converted to euros and the dates have been updated to 2020. If...
    • Save
    • Share
    • January 26, 1998
  • StandOut 2.0: Assess Your Strengths, Find Your Edge, Win at Work

    Leadership & Managing People Book
    • Marcus Buckingham
    28.00
    View Details
    The Groundbreaking Strengths Assessment from the Leader of the Strengths Revolution. In the years since the publication of "First, Break All the Rules...
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    • Share
    • August 04, 2015
  • Sales Superstars: How to Seal the Deal Every Time (HBR OnPoint Magazine)

    Sales & Marketing Magazine Issue
    • Harvard Business Review
    18.95
    View Details
    Getting sales right nowadays requires a balance of science, creativity, efficiency, and empathy. This issue of Harvard Business Review OnPoint will help...
    • Save
    • Share
    • May 16, 2017
  • Leadership in a Combat Zone (HBR Classic)

    Leadership & Managing People Magazine Article
    • William G. Pagonis
    Leadership is often presented as an abstract undertaking, a matter of vision and values rather than practical details. But in the author's world, the...
    • Save
    • Share
    • Buy Copies
    • From the December 2001 Issue
  • Research: How Women Undersell Their Work

    Organizational Development Research
    • Marc J Lerchenmueller
    • Olav Sorenson
    • Anupam B Jena
    A study of scientific papers shows that women hype their findings less than men do.
    • Save
    • Share
    • Buy Copies
    • December 20, 2019
  • Maestro Pizza (D): This Means War

    Strategy & Execution Case Study
    • Ramon Casadesus-Masanell
    • Fares Khrais
    5.00
    View Details
    Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza...
    • Save
    • Share
    • May 26, 2022
  • The Assumptions That Make Giving Tough Feedback Even Tougher

    Employee performance management Digital Article
    • Jack Zenger
    • Joseph Folkman
    Why you have to listen before you criticize.
    • Save
    • Share
    • April 30, 2015
  • Case of AIDS

    Organizational Development Magazine Article
    • Richard S. Tedlow
    • Michele S. Marram
    In this three-part case, the authors explore how an HIV-infected employee should be managed over time. Manager Greg van de Water must make a series of...
    • Save
    • Share
    • Buy Copies
    • From the November-December 1991 Issue
  • Two Brothers, Two Methods: "Happiness Index" vs. "Data & Analytics"

    Technology & Operations Case Study
    • Sid Mohasseb
    • Hassaan Khalid
    • Divya Sathyanarayanan
    11.95
    View Details
    Started by two brothers, WCC and ARK are successful independent IT staff augmentation companies that navigated the great recession skillfully and later...
    • Save
    • Share
    • February 11, 2019
  • Positive Program for Performance Appraisal

    Performance indicators Magazine Article
    • Alva F. Kindall
    • James Gatza
    “Bill, it’s time for your annual appraisal interview. You’ve done a lot of good work, and I want you to know that it has been noticed and appreciated. Of course there are areas in which improvements can be made. Let’s start with the good side. Your output record has been good all year, and we’re […]
    • Save
    • Share
    • From the November 1963 Issue
  • Sanford C. Bernstein: Growing Pains (Abridged)

    Organizational Development Case Study
    • Boris Groysberg
    • Anahita Hashemi
    11.95
    View Details
    To remain competitive, Sallie Krawcheck and Lisa Shalett, Sanford C. Bernstein's director of research and associate director of research, respectively...
    • Save
    • Share
    • July 22, 2005
  • How to Actually Encourage Employee Accountability

    Employee performance management Digital Article
    • Ron Carucci
    It’s about dignity, fairness, and restoration — not blame.
    • Save
    • Share
    • November 23, 2020

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