Navigation Menu
Harvard Business Review Home
Subscribe Cart Sign In
Account Menu
Account Menu
Hi,
 Guest
Search Menu
Close menu
CLEAR
  • SUGGESTED TOPICS
Explore HBR
  • Latest
  • The Magazine
  • Podcasts
  • Store
  • Webinars
  • Newsletters
Popular Topics
  • Managing Yourself
  • Leadership
  • Strategy
  • Managing Teams
  • Gender
  • Innovation
  • Work-life Balance
  • All Topics
For Subscribers
  • The Big Idea
  • Data & Visuals
  • Reading Lists
  • Case Selections
  • HBR Learning
  • Subscribe
My Account
  • My Library
  • Topic Feeds
  • Orders
  • Account Settings
  • Email Preferences
  • Log Out
  • Sign In
Subscribe Latest Podcasts The Magazine Store Webinars Newsletters All Topics The Big Idea Data & Visuals Reading Lists Case Selections HBR Learning My Library Account Settings Log Out Sign In

Your Cart

Your Shopping Cart is empty.
Visit Our Store
Guest User
Subscriber
My Library Topic Feeds Orders Account Settings Email Preferences Log Out
Reading List
Reading Lists

Digital transformation

Follow this topic
Following
Related Topics:
  • Business management
  • Business communication
  • Collaboration and teams
  • Corporate communications
  • Corporate governance
See All Topics
Popular
Popular From the Store For You
  • The Data Economy Is a Barter Economy

    Technology & Operations Digital Article
    • Gillian Tett
    The internet runs on trading personal data for free services - and we can't figure out if it's a fair trade until we acknowledge that.
    • Save
    • Share
    • Buy Copies
    • July 06, 2021
  • Is Your Organizational Transformation Veering Off Course?

    Organizational transformation Digital Article
    • Andrew White
    • Adam Canwell
    • Michael Smets
    Lessons on navigating turning points from surveys of 846 senior leaders and 840 employees involved in transformation programs.
    • Save
    • Share
    • August 28, 2024
  • How B2B Businesses Can Get Omnichannel Sales Right

    Digital transformation Digital Article
    • Doug J. Chung
    • Isabel Huber
    • Jean-Charles Devignes
    • Tom Clauwaert
    Buyers expect the same level of service and flexibility as when they shop in their personal lives.
    • Save
    • Share
    • January 24, 2022
  • Please Don't Hire a Chief Artificial Intelligence Officer

    Strategy & Execution Digital Article
    • Kristian J Hammond
    When you hire a hammer, every problem looks like a nail.
    • Save
    • Share
    • Buy Copies
    • March 29, 2017
  • A Remedy for the Supplier Onboarding Problem

    Digital transformation Digital Article
    • Kate Vitasek
    • Alan Amling
    How a blockchain-based platform can streamline the process.
    • Save
    • Share
    • October 05, 2023
  • How Incumbents Survive and Thrive

    Strategy & Execution Spotlight
    • Julian Birkinshaw
    While many believe that technological disruption has been rampant for decades, the internet has actually caused much less creative destruction than people...
    • Save
    • Share
    • Buy Copies
    • From the January–February 2022 Issue
  • The First Robot Commencement Address

    Technology & Operations Digital Article
    • Michael Schrage
    A playful, but not implausible, look at what the machines want us to know.
    • Save
    • Share
    • Buy Copies
    • June 05, 2014
  • The 5 Fronts of Digital Transformation in the Middle Market

    Strategy & Execution Digital Article
    • Doug Farren
    • Anil K Makhija
    A recent study found that more than half of midsize companies don't have a roadmap to guide their digital strategy.
    • Save
    • Share
    • Buy Copies
    • October 19, 2021
  • Yesterday's Accounting Undermines Production

    Finance & Accounting Magazine Article
    • Robert S. Kaplan
    Outdated cost accounting and management control systems are an obstacle to the lasting success of new manufacturing technologies and procedures. They...
    • Save
    • Share
    • Buy Copies
    • From the July 1984 Issue
  • Beyond Automation

    Leadership & Managing People Magazine Article
    • Thomas H. Davenport
    • Julia Kirby
    People in all walks of life are rightly concerned about advancing automation: Unless we find as many tasks to give humans as we find to take away from...
    • Save
    • Share
    • Buy Copies
    • From the June 2015 Issue
  • How to Digitalize Your Sales Organization

    Sales Magazine Article
    • Prabhakant Sinha
    • Dharmendra Sahay
    • Arun Shastri
    • Sally E. Lorimer
    Use technology, data, and analytics to do it right.
    • Save
    • Share
    • From the September–October 2022 Issue
  • Are Your Digital Platforms Wasting Your Customers' Time?

    Sales & Marketing Digital Article
    • David W. Norton
    • B Joseph Pine II
    Instead of just responding to requests, anticipate people's needs.
    • Save
    • Share
    • Buy Copies
    • March 27, 2023
  • Letter from Japan

    Global Business Magazine Article
    • Kenichi Ohmae
    No industrialized nation can be an economic island, yet Japan continues to behave like one. When foreign goods and services--such as food, airline tickets,...
    • Save
    • Share
    • Buy Copies
    • From the May–June 1995 Issue
  • How to Build Digital Dexterity Into Your Workforce

    Digital transformation Digital Article
    • Brian Kropp
    • Alison Smith
    • Matt Cain
    The hybrid era means employees need to be more comfortable than ever with tech. Here’s how to help them develop the skills they need.
    • Save
    • Share
    • October 04, 2021
  • Inside IKEA’s Digital Transformation

    Strategy Digital Article
    • Thomas Stackpole
    A Q&A with Barbara Martin Coppola, IKEA Retail’s chief digital officer.
    • Save
    • Share
    • June 04, 2021
  • Is Your Job AI Resilient?

    AI and machine learning Digital Article
    • David L. Shrier
    • Julian Emanuel
    • Marc Harris
    An analysis spanning more than 160 million U.S. jobs, 20 industries, and 800 occupations.
    • Save
    • Share
    • October 25, 2023
  • The CEO’s Playbook for a Successful Digital Transformation

    Digital transformation Digital Article
    • Dennis Carey
    • Ram Charan
    • Eric Lamarre
    • Kate Smaje
    • Rodney Zemmel
    Focus on these five areas.
    • Save
    • Share
    • December 20, 2021
  • Should Your Global Firm Centralize Digital Operations?

    Digital transformation Digital Article
    • Nathan Furr
    • Jur Gaarlandt
    • Andrew Shipilov
    Researchers found that more often than not the answer is yes. Here’s why.
    • Save
    • Share
    • October 08, 2021
  • Boards Are Undergoing Their Own Digital Transformation

    Leadership & Managing People Digital Article
    • Diana Wu David
    • Sunshine Farzan
    A survey of almost 800 global directors sheds light on common shortcomings.
    • Save
    • Share
    • Buy Copies
    • July 09, 2021
  • Beyond Products: Services-Based Strategy

    Technology & Operations Magazine Article
    • Penny C. Paquette
    • James Brian Quinn
    • Thomas L. Doorley
    Services technologies are changing the way companies compete. Vertical integration, physical facilities, even a seemingly superior product no longer assure...
    • Save
    • Share
    • Buy Copies
    • From the March–April 1990 Issue
  • Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap

    Leadership & Managing People Case Study
    • Lynda M. Applegate
    • Ajay Vinze
    • T.S. Raghu
    • Minu Ipe
    11.95
    View Details
    This case addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership...
    • Save
    • Share
    • December 03, 2007
  • GDR versus Kodak - Bart Film Scanner

    Innovation & Entrepreneurship Case Study
    • Donald Pillittere
    11.95
    View Details
    Georginelli Dental Research (GDR) has transitioned from an agile entrepreneurial company to one that has become overly cautious as its high-margin film...
    • Save
    • Share
    • September 02, 2009
  • Open Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges

    Leadership & Managing People Book
    • John Winsor
    • Jin Hyun Paik
    32.00
    View Details
    In the new world of hybrid work and AI, one thing is clear: the war for talent is over--and talent won. With sparsely populated offices and people working...
    • Save
    • Share
    • January 16, 2024
  • Cleveland Clinic Abu Dhabi (Abridged)

    Organizational Development Case Study
    • Linda A. Hill
    • Emily Tedards
    11.95
    View Details
    In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates....
    • Save
    • Share
    • February 18, 2022
  • Blockbuster Inc. & Technological Substitution (B): Confronting New Digital Formats

    Strategy & Execution Case Study
    • Peter J. Coughlan
    • Jennifer L. Illes
    5.00
    View Details
    Investigates how the rise of digital video formats threatens to make videocassette technology obsolete; how this technological substitution might alter...
    • Save
    • Share
    • December 18, 2003
  • Mass Production and the Beginnings of Scientific Management

    Global Business Case Study
    • Thomas K. McCraw
    8.95
    View Details
    Examines the coming of mass production (continuous and large-batch processes and those involving fabricating and assembling of interchangeable parts),...
    • Save
    • Share
    • June 20, 1991
  • Harry Rosen: Digitizing Customer Relationships

    Strategy & Execution Case Study
    • Vania Sakelaris
    • Nicole R.D. Haggerty
    11.95
    View Details
    Ian Rosen, the recently appointed executive vice-president of Digital and Strategy at Harry Rosen Inc. (Harry Rosen), a successful men's retail chain...
    • Save
    • Share
    • February 21, 2022
  • Carmichael Roberts: To Create a Private Equity Firm?

    Finance & Accounting Case Study
    • Steven S. Rogers
    • Kenneth Cooper
    11.95
    View Details
    Carmichael Roberts, a rare African-American venture capitalist, considered leaving his general partnership in a private equity firm near Boston and setting...
    • Save
    • Share
    • January 24, 2017
  • Crown Cork & Seal Co., Inc.

    Strategy & Execution Case Study
    • Richard G. Hamermesh
    • Karen Gordon
    • John P. Reed
    11.95
    View Details
    Describes the technical, economic, and competitive trends in the metal container industry. The strategy of Crown Cork and Seal is then described in relation...
    • Save
    • Share
    • August 01, 1977
  • The Future of Work: Tools for Preparing Your Team for the Future

    Leadership & Managing People Book
    • Harvard Business Review
    • Deborah Grayson Riegel
    • Brian Kropp
    • Ranjay Gulati
    • Joseph B. Fuller
    99.95
    View Details
    The future is here. How is your organization responding? Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated...
    • Save
    • Share
    • August 17, 2021
  • Quanta Research Institute: Rainforest or Hothouse?

    Innovation & Entrepreneurship Case Study
    • Willy Shih
    • Jyun-Cheng Wang
    • Howard Yu
    11.95
    View Details
    Barry Lam, the CEO and Founder of Quanta Computer (the largest notebook computer manufacturer worldwide), has recognized for many years, that he had to...
    • Save
    • Share
    • September 15, 2010
  • Beyond Digital: How Great Leaders Transform Their Organizations and Shape the Future

    Strategy & Execution Book
    • Paul Leinwand
    • Mahadeva Matt Mani
    30.00
    View Details
    Two world-renowned strategists detail the seven leadership imperatives for transforming companies in the new digital era. Digital transformation is critical....
    • Save
    • Share
    • January 04, 2022
  • The Global Water and Food Supply Problem

    Global Business Case Study
    • Pat Werhane
    • Caetie Ofiesh
    11.95
    View Details
    This technical note, which presents an overview of the global water and food supply problem at the turn of the 21st century, is a good starting point...
    • Save
    • Share
    • April 06, 2001
  • General Motors and Autonomous Vehicle Regulation

    Strategy & Execution Case Study
    • Hong Luo
    • Esther Yan
    • Taro Tan
    11.95
    View Details
    • Save
    • Share
    • February 01, 2018
  • Frost, Inc. (A)

    Technology & Operations Case Study
    • W. Bruce Chew
    • Theresa Kay-Aba Kennedy
    11.95
    View Details
    In many ways Frost is an archetypal, small, dying manufacturing firm. With profits gone in a no-growth business and unable to diversify, Charles Frost...
    • Save
    • Share
    • April 13, 1990
  • American Well: The Doctor Will E-See You Now

    Sales & Marketing Case Study
    • Elie Ofek
    • Ron Laufer
    11.95
    View Details
    What is next for healthcare IT provider American Well, whose innovative Online Care technology allows physicians to deliver care to patients online in...
    • Save
    • Share
    • March 30, 2010
  • The Dabbawala System: On-Time Delivery, Every Time

    Technology & Operations Case Study
    • Stefan Thomke
    • Mona Sinha
    11.95
    View Details
    Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very...
    • Save
    • Share
    • February 08, 2010
  • Ruijin Hospital: Embarking on a Smart Hospital Journey and Exploring a Digital Medicine Platform

    Management Case Study
    • Xiaoming Zhu
    • Yanan Lin
    • Liman Zhao
    • Yifan Zhu
    11.95
    View Details
    This case begins with an overview of China's healthcare system, followed by an introduction to the country's hospitals' pursuit of digital transformation...
    • Save
    • Share
    • October 31, 2023
  • Crown Cork & Seal Co., Inc. (Condensed)

    Strategy & Execution Case Study
    • Richard G. Hamermesh
    • Richard S. Rosenbloom
    11.95
    View Details
    A condensed version of Crown Cork & Seal Co., Inc. The principal changes are the elimination of details about the early history of the company and condensation...
    • Save
    • Share
    • February 01, 1988
  • VITAL: A Singapore Public Agency Transforming from Within for Revitalisation, Efficiency, and Future-Readiness

    Management Case Study
    • Siu Loon Hoe
    • Thomas Lim
    11.95
    View Details
    Singapore public agency VITAL offered corporate shared services including human resources (HR), payroll, and finance to agencies across the Singapore...
    • Save
    • Share
    • March 19, 2024
  • Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap

    Leadership & Managing People Case Study
    • Lynda M. Applegate
    • Ajay Vinze
    • T.S. Raghu
    • Minu Ipe
    11.95
    View Details
    This case addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership...
    • Save
    • Share
    • December 03, 2007
  • GDR versus Kodak - Bart Film Scanner

    Innovation & Entrepreneurship Case Study
    • Donald Pillittere
    11.95
    View Details
    Georginelli Dental Research (GDR) has transitioned from an agile entrepreneurial company to one that has become overly cautious as its high-margin film...
    • Save
    • Share
    • September 02, 2009
  • The Data Economy Is a Barter Economy

    Technology & Operations Digital Article
    • Gillian Tett
    The internet runs on trading personal data for free services - and we can't figure out if it's a fair trade until we acknowledge that.
    • Save
    • Share
    • Buy Copies
    • July 06, 2021
  • Open Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges

    Leadership & Managing People Book
    • John Winsor
    • Jin Hyun Paik
    32.00
    View Details
    In the new world of hybrid work and AI, one thing is clear: the war for talent is over--and talent won. With sparsely populated offices and people working...
    • Save
    • Share
    • January 16, 2024
  • Cleveland Clinic Abu Dhabi (Abridged)

    Organizational Development Case Study
    • Linda A. Hill
    • Emily Tedards
    11.95
    View Details
    In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates....
    • Save
    • Share
    • February 18, 2022
  • Blockbuster Inc. & Technological Substitution (B): Confronting New Digital Formats

    Strategy & Execution Case Study
    • Peter J. Coughlan
    • Jennifer L. Illes
    5.00
    View Details
    Investigates how the rise of digital video formats threatens to make videocassette technology obsolete; how this technological substitution might alter...
    • Save
    • Share
    • December 18, 2003
  • Mass Production and the Beginnings of Scientific Management

    Global Business Case Study
    • Thomas K. McCraw
    8.95
    View Details
    Examines the coming of mass production (continuous and large-batch processes and those involving fabricating and assembling of interchangeable parts),...
    • Save
    • Share
    • June 20, 1991
  • Harry Rosen: Digitizing Customer Relationships

    Strategy & Execution Case Study
    • Vania Sakelaris
    • Nicole R.D. Haggerty
    11.95
    View Details
    Ian Rosen, the recently appointed executive vice-president of Digital and Strategy at Harry Rosen Inc. (Harry Rosen), a successful men's retail chain...
    • Save
    • Share
    • February 21, 2022
  • Is Your Organizational Transformation Veering Off Course?

    Organizational transformation Digital Article
    • Andrew White
    • Adam Canwell
    • Michael Smets
    Lessons on navigating turning points from surveys of 846 senior leaders and 840 employees involved in transformation programs.
    • Save
    • Share
    • August 28, 2024
  • How B2B Businesses Can Get Omnichannel Sales Right

    Digital transformation Digital Article
    • Doug J. Chung
    • Isabel Huber
    • Jean-Charles Devignes
    • Tom Clauwaert
    Buyers expect the same level of service and flexibility as when they shop in their personal lives.
    • Save
    • Share
    • January 24, 2022

Popular Topics

Change

Loading...

Follow this topic
Following
Change

Loading...

Follow this topic
Following
Change

Loading...

Follow this topic
Following
See all topics

Partner Center

Latest Magazine Topics Podcasts Store The Big Idea Data & Visuals Case Selections HBR Learning Ask AI
Harvard Business Review Home
Subscribe
Explore HBR
  • The Latest
  • All Topics
  • Magazine Archive
  • The Big Idea
  • Reading Lists
  • Case Selections
  • Podcasts
  • Webinars
  • Data & Visuals
  • My Library
  • Newsletters
  • HBR Press
HBR Store
  • Article Reprints
  • Books
  • Cases
  • Collections
  • Magazine Issues
  • HBR Guide Series
  • HBR 20-Minute Managers
  • HBR Emotional Intelligence Series
  • HBR Must Reads
  • Tools
About HBR
  • Contact Us
  • Advertise with Us
  • Information for Booksellers/Retailers
  • Masthead
  • Global Editions
  • Media Inquiries
  • Guidelines for Authors
  • HBR Analytic Services
  • Copyright Permissions
Manage My Account
  • My Library
  • Topic Feeds
  • Orders
  • Account Settings
  • Email Preferences
  • Account FAQ
  • Help Center
  • Contact Customer Service
Follow HBR
  • Facebook
  • X Corp.
  • LinkedIn
  • Instagram
  • Your Newsreader
Harvard Business Publishing
  • About Us
  • Careers
  • Privacy Policy
  • Cookie Policy
  • Copyright Information
  • Trademark Policy
  • Terms of Use

Harvard Business Publishing:
  • Higher Education
  • Corporate Learning
  • Harvard Business Review
  • Harvard Business School
Copyright ©   Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.