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Cross-functional management

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  • The Collaboration Blind Spot

    Organizational Development Magazine Article
    • Lisa B. Kwan
    Leaders are well aware of the central role that cross-group collaboration plays in business today. So in planning for collaborative initiatives, they...
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    • From the March–April 2019 Issue
  • When Senior Managers Won't Collaborate

    Strategy & Execution Magazine Article
    • Heidi K. Gardner
    For professional services firms, the only way to address clients' most complex issues is for specialists to work together across the boundaries of their...
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    • From the March 2015 Issue
  • Collaboration Overload Is Sinking Productivity

    Leadership & Managing People Digital Article
    • Rob Cross
    • Mike Benson
    • Jack Kostal
    • RJ Milnor
    How forward-looking organizations are protecting employees' time and energy.
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    • September 07, 2021
  • Cross-Silo Leadership

    Cross-functional management Magazine Article
    • Tiziana Casciaro
    • Amy C. Edmondson
    • Sujin Jang
    How to create more value by connecting experts from inside and outside the organization
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    • From the May–June 2019 Issue
  • Smart Rules: Six Ways to Get People to Solve Problems Without You

    Organizational Development Magazine Article
    • Yves Morieux
    As the world has become more complex, companies have steadily increased their performance requirements: Now they strive to offer low prices and high quality;...
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    • September 01, 2011
  • Leveraging Processes for Strategic Advantage: A Roundtable with Allaire, Herres, Leschly, and Weatherup

    Strategy & Execution Magazine Article
    • David A. Garvin
    Reengineering efforts are sweeping the country as companies shift from purely functional organizations to those that better accommodate horizontal work...
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    • From the September–October 1995 Issue
  • For Cross-Functional Change, a Good Disruption Helps

    Change management Digital Article
    • Brad Power
    The gravitational force of silos and the status quo will always be formidable.
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    • December 10, 2013
  • Ideas for Helping Remote Colleagues Bond

    Organizational Development Digital Article
    • Kuty Shalev
    From book clubs to Fortnite.
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    • February 06, 2019
  • Lessons on Team Diversity

    Leadership & Managing People Digital Article
    • Tammy Erickson
    Recently, I've been collaborating with Lynda Gratton of London Business School on a large research study of team behavior. As the Right Brain-Left Brain...
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    • November 26, 2007
  • How "Perspective Swaps" Can Unlock Organizational Change

    Leadership & Managing People Digital Article
    • Rebecca Hinds
    Stepping into a colleague's shoes can reveal surprising new ways of thinking.
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    • May 16, 2023
  • Create a System to Grow Consistently

    Strategy & Execution Spotlight
    • Paul Blase
    • Paul Leinwand
    Delivering consistent growth is one of the hardest things a company can do. A brilliant idea or product innovation can create a burst of episodic growth,...
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    • From the March–April 2024 Issue
  • Why Consistent Growth Is So Challenging

    Management Digital Article
    • Gary P. Pisano
    • Paul Blase
    • Paul Leinwand
    • Dunigan O'Keeffe
    • Karen Harris
    • Austin Kimson
    This issue's Spotlight features three articles examining the crucial question of how to achieve and maintain growth. The first article, "How Fast Should...
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    • March 01, 2024
  • When Bureaucracy Is Actually Helpful, According to Research

    Organizational Development Research
    • Beth Bechky
    • Daisy E Chung
    Red tape isn't always a burden.
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    • January 03, 2018
  • The Team That Wasn't (HBR Case Study and Commentary)

    Organizational Development Magazine Article
    • Suzy Wetlaufer
    • Jon R. Katzenbach
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    • Genevieve Segol
    • Paul P. Baard
    • Ed Musselwhite
    • Kathleen Hurson
    • Michael Garber
    Eric Holt had one responsibility as FireArt's director of strategy: to put together a team of people from each division and create and implement a comprehensive...
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    • From the November–December 1994 Issue
  • Can Absence Make a Team Grow Stronger?

    Organizational Development Magazine Article
    • Ann Majchrzak
    • Arvind Malhotra
    • Jeffrey Stamps
    • Jessica Lipnack
    Some projects have such diverse requirements that they need a variety of specialists to work on them. But often the best-qualified specialists are scattered...
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    • From the May 2004 Issue
  • Rebuilding Relationships Across Teams in a Hybrid Workplace

    Collaboration and teams Digital Article
    • Ron Carucci
    Three strategies to help restore the ties that frayed during the pandemic.
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    • November 10, 2021
  • Collaboration Overload Is a Symptom of a Deeper Organizational Problem

    Finance & Accounting Digital Article
    • Michael Mankins
    Five ways to solve it.
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    • March 27, 2017
  • How to Create Executive Team Norms - and Make Them Stick

    Leadership & Managing People Digital Article
    • Sabina Nawaz
    A five-step plan.
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    • January 15, 2018
  • Eight Ways to Build Collaborative Teams

    Leadership & Managing People Magazine Article
    • Lynda Gratton
    • Tamara J. Erickson
    Executing complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse,...
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    • From the November 2007 Issue
  • Learning the Fine Art of Global Collaboration

    Innovation & Entrepreneurship Magazine Article
    • Alan MacCormack
    • Theodore Forbath
    Companies that excel in managing partnerships for innovation put a great deal of effort into im-proving their ability to collaborate. Their plans address...
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    • From the January 2008 Issue
  • Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap

    Leadership & Managing People Case Study
    • Lynda M. Applegate
    • Ajay Vinze
    • T.S. Raghu
    • Minu Ipe
    11.95
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    This case addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership...
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    • December 03, 2007
  • National Instruments

    Strategy & Execution Case Study
    • Lynda M. Applegate
    • Keri Pearlson
    • Natalie Kindred
    11.95
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    This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based...
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    • April 01, 2013
  • Backstage at Boston Ballet

    Organizational Development Case Study
    • David G. Fubini
    • Ryan L. Raffaelli
    • Begum Agca Okutgen
    • Julia Kelley
    11.95
    View Details
    This case asks students to consider how to prioritize goals when placed in a new leadership role. In August 2014, Meredith "Max" Hodges became the youngest...
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    • July 08, 2019
  • The Miami Project to Cure Paralysis

    Leadership & Managing People Case Study
    • Robert Steven Kaplan
    • Christopher Marquis
    • Brent Kazan
    11.95
    View Details
    Marc Buoniconti is the co-founder of the Miami Project to Cure Paralysis, a nonprofit medical research organization. The project was founded in 1985 by...
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    • June 30, 2008
  • Naina Lal Kidwai: Investing in Her Country

    Global Business Case Study
    • Boris Groysberg
    • Anjali Raina
    11.95
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    This case showcases the 30-year career of Naina Lal Kidwai, Chairman of HSBC India, a leading woman business leader globally. It demonstrates how Kidwai...
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    • November 23, 2012
  • Toby Johnson (A): Leading After School

    Leadership & Managing People Case Study
    • Boris Groysberg
    • Leslie Danford
    • Amy Lodge
    • Tereh Sayles
    11.95
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    After completing her MBA in 2007, Toby Johnson, a former army pilot with the 18th Airborne Corps Rapid Deployment Force, joined PepsiCo's Leadership Development...
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    • March 07, 2010
  • Cleveland Clinic Abu Dhabi (Abridged)

    Organizational Development Case Study
    • Linda A. Hill
    • Emily Tedards
    11.95
    View Details
    In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates....
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    • February 18, 2022
  • Babcom: Opening Doors

    Organizational Development Case Study
    • Ryan W. Buell
    • Joshua D. Margolis
    • Margot Eiran
    11.95
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    • June 29, 2018
  • Ctrip: Scientifically Managing Travel Services

    Leadership & Managing People Case Study
    • David A. Garvin
    • Nancy Hua Dai
    11.95
    View Details
    Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding...
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    • January 06, 2012
  • Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)

    Organizational Development Case Study
    • Linda A. Hill
    • Eric Mankin
    11.95
    View Details
    In 2017, Bill Connors, the President of Comcast's Central Division, launched a startup accelerator in Comcast's new Atlanta Regional headquarters. Comcast...
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    • September 23, 2019
  • SCORE! Educational Centers (A)

    Leadership & Managing People Case Study
    • M. Diane Burton
    • Jeffrey L. Bradach
    • Naomi Atkins
    11.95
    View Details
    Describes the start-up, strategy, organizational design, and operations of SCORE! Educational Centers, an after-school tutoring enterprise. Alan Tripp,...
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    • March 18, 1999
  • Bennie Wiley at The Partnership, Inc.

    Leadership & Managing People Case Study
    • Laura Morgan Roberts
    • Victoria W. Winston
    11.95
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    Benaree Wiley, an African American, female HBS graduate (class of 1972), was appointed CEO and president in 1991 of The Partnership, a Boston-based nonprofit...
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    • October 24, 2005
  • Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A)

    Leadership & Managing People Case Study
    • Linda A. Hill
    • Kristin C. Doughty
    • Ellen Pruyne
    11.95
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    Paula Evans is in her second year as principal of the only high school in Cambridge, MA. Her mandate when she arrived was to redesign the high school...
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    • July 17, 2001
  • Financing the Mozal Project

    Finance & Accounting Case Study
    • Benjamin C. Esty
    • Fuaad A. Qureshi
    11.95
    View Details
    It is June 1997, and a team from the International Finance Corp. (IFC) is recommending that the board approve a $120 million investment in a $1.4 billion...
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    • November 22, 1999
  • Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (A)

    Organizational Development Case Study
    • Tsedal Neeley
    • Esel Cekin
    11.95
    View Details
    Galya Frayman Molinas, President of Coca-Cola's Turkish Business and a 20-year company veteran, is unexpectedly asked to take the helm of a newly expanded...
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    • April 25, 2017
  • Taking Dell Private

    Strategy & Execution Case Study
    • David J. Collis
    • David B. Yoffie
    • Matthew Shaffer
    11.95
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    In July 2012, Michael Dell, CEO and founder of Dell, Inc., met with a representative of Silver Lake Partners to explore taking his company private. The...
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    • August 29, 2013
  • Sanford C. Bernstein Goes to Asia

    Leadership & Managing People Case Study
    • Linda A. Hill
    • Dana M. Teppert
    • Allison J. Wigen
    11.95
    View Details
    Sanford C. Bernstein, a premier sell-side research firm, is expanding globally. Three years after launching Bernstein's Asian business, senior management...
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    • October 14, 2014
  • Magazine Luiza: Building a Retail Model of "Courting the Poor"

    Technology & Operations Case Study
    • Frances X. Frei
    11.95
    View Details
    Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and...
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    • October 19, 2005
  • Kathy Fish at Procter & Gamble: Navigating Industry Disruption by Disrupting from Within

    Organizational Development Case Study
    • Emily Truelove
    • Linda A. Hill
    • Emily Tedards
    11.95
    View Details
    When Kathy Fish, Procter & Gamble's Chief Research, Development & Innovation Officer, and a 40-year company veteran, stepped into her role in 2014, she...
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    • July 10, 2020
  • Arctic Timber AB: Engineered Woods Division (A)

    Organizational Development Case Study
    • Michael L. Tushman
    • David Kiron
    • Wendy Smith
    11.95
    View Details
    Describes the leadership challenges involved in managing strategic innovation and change in a highly mature business unit. Allows systematic exploration...
    • Save
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    • May 27, 2005
  • Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap

    Leadership & Managing People Case Study
    • Lynda M. Applegate
    • Ajay Vinze
    • T.S. Raghu
    • Minu Ipe
    11.95
    View Details
    This case addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership...
    • Save
    • Share
    • December 03, 2007
  • National Instruments

    Strategy & Execution Case Study
    • Lynda M. Applegate
    • Keri Pearlson
    • Natalie Kindred
    11.95
    View Details
    This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based...
    • Save
    • Share
    • April 01, 2013
  • Backstage at Boston Ballet

    Organizational Development Case Study
    • David G. Fubini
    • Ryan L. Raffaelli
    • Begum Agca Okutgen
    • Julia Kelley
    11.95
    View Details
    This case asks students to consider how to prioritize goals when placed in a new leadership role. In August 2014, Meredith "Max" Hodges became the youngest...
    • Save
    • Share
    • July 08, 2019
  • The Miami Project to Cure Paralysis

    Leadership & Managing People Case Study
    • Robert Steven Kaplan
    • Christopher Marquis
    • Brent Kazan
    11.95
    View Details
    Marc Buoniconti is the co-founder of the Miami Project to Cure Paralysis, a nonprofit medical research organization. The project was founded in 1985 by...
    • Save
    • Share
    • June 30, 2008
  • Naina Lal Kidwai: Investing in Her Country

    Global Business Case Study
    • Boris Groysberg
    • Anjali Raina
    11.95
    View Details
    This case showcases the 30-year career of Naina Lal Kidwai, Chairman of HSBC India, a leading woman business leader globally. It demonstrates how Kidwai...
    • Save
    • Share
    • November 23, 2012
  • Toby Johnson (A): Leading After School

    Leadership & Managing People Case Study
    • Boris Groysberg
    • Leslie Danford
    • Amy Lodge
    • Tereh Sayles
    11.95
    View Details
    After completing her MBA in 2007, Toby Johnson, a former army pilot with the 18th Airborne Corps Rapid Deployment Force, joined PepsiCo's Leadership Development...
    • Save
    • Share
    • March 07, 2010
  • Cleveland Clinic Abu Dhabi (Abridged)

    Organizational Development Case Study
    • Linda A. Hill
    • Emily Tedards
    11.95
    View Details
    In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates....
    • Save
    • Share
    • February 18, 2022
  • Babcom: Opening Doors

    Organizational Development Case Study
    • Ryan W. Buell
    • Joshua D. Margolis
    • Margot Eiran
    11.95
    View Details
    • Save
    • Share
    • June 29, 2018
  • The Collaboration Blind Spot

    Organizational Development Magazine Article
    • Lisa B. Kwan
    Leaders are well aware of the central role that cross-group collaboration plays in business today. So in planning for collaborative initiatives, they...
    • Save
    • Share
    • Buy Copies
    • From the March–April 2019 Issue
  • Ctrip: Scientifically Managing Travel Services

    Leadership & Managing People Case Study
    • David A. Garvin
    • Nancy Hua Dai
    11.95
    View Details
    Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding...
    • Save
    • Share
    • January 06, 2012

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