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  • Stop Making Plans; Start Making Decisions

    Analytics and data science Magazine Article
    • Michael Mankins
    • Richard Steele
    In most companies, strategic planning isn’t about making decisions. It’s about documenting choices that have already been made, often haphazardly. Leading firms are rethinking their approach to strategy development so they can make more, better, and faster decisions.
    • Save
    • Share
    • From the January 2006 Issue
  • Evidence-Based Management

    Organizational Development Magazine Article
    • Jeffrey Pfeffer
    • Robert I. Sutton
    For the most part, managers looking to cure their organizational ills rely on obsolete knowledge they picked up in school, long-standing but never proven...
    • Save
    • Share
    • Buy Copies
    • From the January 2006 Issue
  • The Booming Business of Drones

    Innovation Digital Article
    • Mitch Joel
    Unmanned aircraft are creating a new civilian industry.
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    • January 04, 2013
  • Selection Bias and the Perils of Benchmarking

    Strategy & Execution Magazine Article
    • Jerker Denrell
    To find the secrets of business success, what could be more natural than studying successful businesses? In fact, nothing could be more dangerous, warns...
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    • Buy Copies
    • From the April 2005 Issue
  • 25 Years After Challenger, Has NASA's Judgment Improved?

    Leadership & Managing People Digital Article
    • Larry Prusak
    Twenty-five years ago today, the National Aeronautic and Space Administration made a tragic and very public error in judgment. Despite concerns that cold...
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    • Buy Copies
    • January 28, 2011
  • Inside Boeing's Big Move: A Conversation with John Warner

    Technology & Operations Magazine Article
    • Andrea Ovans
    If you could move your company's headquarters anywhere in the world, where would you go? How would you narrow the possibilities? Here's what's involved...
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    • From the October 2001 Issue
  • Every Employee an Owner. Really.

    Organizational Development Magazine Article
    • Corey Rosen
    • John Case
    • Martin Staubus
    Surveys indicate that when new rules on expensing stock options take effect, many companies are likely to limit the number of employees who can receive...
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    • Buy Copies
    • From the June 2005 Issue
  • Procurement as Strategy

    Innovation Magazine Article
    • Carlos Niezen
    • Wulf Weller
    In 2004, just days after Greece unexpectedly won the European Soccer Championship, Adidas delivered more than 145,000 Greece team jerseys across markets in Europe. Smart marketing, right? Without a doubt. But perhaps even more impressive were Adidas’s global procurement efforts: Thanks to a centralized supply chain coordinated with its country-based sales subsidiaries, the company created […]
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    • From the September 2006 Issue
  • Singapore Airlines' Balancing Act

    Strategy & Execution Magazine Article
    • Loizos Heracleous
    • Jochen Wirtz
    Singapore Airlines is widely regarded as an exemplar of excellence in an industry whose service standards are tumbling. What's not so well known is that...
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    • From the July–August 2010 Issue
  • First Make It Work, Then Rebrand It

    Mergers and acquisitions Magazine Article
    • Fabio Villegas
    Usually when companies merge, they get right to work on rebranding. In the case of airlines, the combined entity’s new logo quickly finds its way onto repainted planes, restyled uniforms, and fresh airport signage. But after Avianca and TACA merged—each with its own rich heritage, culture, and business—we took our time. In fact, we waited […]
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    • From the September 2013 Issue
  • Blue Oceans in Outer Space

    Emerging markets Magazine Article
    • Curt Nickisch
    Taking stock of the economic opportunities to be found beyond our planet
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    • From the May–June 2023 Issue
  • A Platform Approach to Space Exploration

    Leadership & Managing People Digital Article
    • Atif Ansar
    • Bent Flyvbjerg
    Private companies like SpaceX treat rocket systems as platforms rather than bespoke one-off projects.
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    • November 22, 2022
  • Leadership in a Combat Zone

    Business communication Magazine Article
    • William G. Pagonis
    Whether you’re running a company or feeding, clothing, and equipping an army, the bedrock principles of leadership don’t change: Know your stuff and listen hard, and your troops will fight like lions for you.
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    • From the December 2001 Issue
  • Your Loyalty Program Is Betraying You

    Sales & Marketing Magazine Article
    • Joseph C. Nunes
    • Xavier Dreze
    Even as loyalty programs are launched left and right, many are being scuttled. How can that be? These days, everyone knows that an old customer retained...
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    • From the April 2006 Issue
  • Your Company Needs a Space Strategy. Now.

    Innovation & Entrepreneurship Magazine Article
    • Matthew C. Weinzierl
    • Prithwiraj (Raj) Choudhury
    • Tarun Khanna
    • Alan MacCormack
    • Brendan Rosseau
    Space is becoming a potential source of value for businesses across a range of sectors, including agriculture, pharmaceuticals, consumer goods, and tourism....
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    • From the November–December 2022 Issue
  • Why Businesses Should Lower Prices During Natural Disasters

    Sales & Marketing Digital Article
    • Rafi Mohammed
    It helps your customers, which helps your brand.
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    • September 11, 2017
  • Strategy as Active Waiting

    Strategy & Execution Magazine Article
    • Donald N. Sull
    Successful executives who cut their teeth in stable industries or in developed countries often stumble when they face more volatile markets. They falter,...
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    • September 01, 2005
  • Leading Ferociously

    Leadership & Managing People Magazine Article
    • Daniel Goldin
    • Gardiner Morse
    NASA chief Daniel Goldin made enemies during his controversial tenure, but even critics agree that his aggressive, no-nonsense tactics transformed the...
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    • From the May 2002 Issue
  • When One Business Model Isn't Enough

    Strategy & Execution Magazine Article
    • Ramon Casadesus-Masanell
    • Jorge Tarzijan
    Trying to operate two business models at once often causes strategic failure. Yet LAN Airlines, a Chilean carrier, runs three models successfully. Casadesus-Masanell,...
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    • From the January–February 2012 Issue
  • How Companies Can Profit from a "Growth Mindset"

    Strategy & Execution Magazine Article
    • Harvard Business Review
    Psychologist Carol Dweck's work on "mindset" has been hugely influential in fields such as education and sports training, and her 2006 book Mindset was...
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    • From the November 2014 Issue
  • DO & CO: Gourmet Entertainment

    Strategy & Execution Case Study
    • Juan Alcacer
    • Esel Cekin
    11.95
    View Details
    This case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding...
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    • October 18, 2016
  • Southwest Airlines (D)

    Sales & Marketing Case Study
    • Christopher H. Lovelock
    5.00
    View Details
    After 18 months of deficit operations, Southwest Airlines stands on the brink of profitability. Selective application of discount fares has contributed...
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    • September 01, 1975
  • Elon Musk's Big Bets Update, 2019

    Strategy & Execution Case Study
    • David B. Yoffie
    • Daniel Fisher
    11.95
    View Details
    This short case provides an update to Elon Musk's strategy and tactical moves with Tesla, Solar City, and SpaceX from 2016-2019.
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    • May 14, 2019
  • Allegiant Airlines: Finding a New Customer Segment

    Leadership & Managing People Case Study
    • Arpita Agnihotri
    • Saurabh Bhattacharya
    11.95
    View Details
    Founded in 1997, Allegiant Airlines (Allegiant) was one of the most profitable ultra-low-cost airlines in the United States. Allegiant maintained high...
    • Save
    • Share
    • February 21, 2017
  • United Breaks Guitars

    Sales & Marketing Case Study
    • John Deighton
    • Leora Kornfeld
    11.95
    View Details
    When social media propagate a complaint about poor customer service, an international media event ensues. How do viral videos spread and what can firms...
    • Save
    • Share
    • January 06, 2010
  • Dealing with low-cost competition in the airline industry (A): The case of Lufthansa

    Strategy & Execution Case Study
    • Urs Mueller
    • Francis Bidault
    11.95
    View Details
    In 2002 the management team of Deutsche Lufthansa AG was considering the upcoming threat from low-cost airlines in the context of an increasingly complex...
    • Save
    • Share
    • November 19, 2015
  • Now Everybody Can Fly: AirAsia

    Strategy & Execution Case Study
    • Joan Enric Ricart Costa
    • Daxue Wang
    11.95
    View Details
    Details how AirAsia, a Malaysian airline, was transformed into a successful low-cost airline through its well-defined business model. The emergence of...
    • Save
    • Share
    • May 26, 2005
  • Delays at Logan Airport

    Finance & Accounting Case Study
    • V.G. Narayanan
    • George Batta
    11.95
    View Details
    Logan Airport is facing mounting delays for flights landings and takeoffs, especially in inclement weather. An additional runway and peak-period pricing...
    • Save
    • Share
    • December 13, 2001
  • Southwest Airlines in Baltimore

    Technology & Operations Case Study
    • Rogelio Oliva
    • Jody Hoffer Gittell
    • David Lane
    11.95
    View Details
    The number of connecting passengers through Southwest Airlines' Baltimore station has grown 100% CAGR since 1997. Originally designed as a point-to-point...
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    • June 21, 2002
  • Final Voyage of the Challenger: Aftermath

    Technology & Operations Case Study
    • Oscar Hauptman
    • George Iwaki
    5.00
    View Details
    Presents some of the events after the Challenger disaster. Includes the activities of the Rogers Commission, the changes in Morton Thiokol, and some recent...
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    • November 28, 1990
  • Delta Air Lines: Navigating the COVID-19 Storm

    Finance & Accounting Case Study
    • Ted Berk
    • Ryan Flamerich
    11.95
    View Details
    This case examines Delta Air Lines' response as demand for its services plummeted in the face of the COVID-19 pandemic, with a focus on the company's...
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    • Share
    • January 18, 2021
  • FBO, Inc.

    Technology & Operations Case Study
    • Steven C. Wheelwright
    11.95
    View Details
    FBO, Inc. is a fixed-base operator at a large metropolitan airport. The general manager must decide if the current pooling format is the appropriate way...
    • Save
    • Share
    • January 08, 1992
  • Air Deccan (A): "Simplifying" Air Travel in India

    Innovation & Entrepreneurship Case Study
    • Benoit Leleux
    • Isabelle Pigeaux
    11.95
    View Details
    Captain Gorur Ramaswamy Gopinath started his journey with a dream - a dream inspired by one simple statement: "I want every Indian to fly at least once...
    • Save
    • Share
    • July 01, 2008
  • Delta Air Lines, Inc.

    Strategy & Execution Case Study
    • Frank T. Rothaermel
    • David R. King
    11.95
    View Details
    The case begins with Ed Bastian, Delta's CEO, reflecting on his one-year anniversary. Ed took over at Delta following its successful recovery from the...
    • Save
    • Share
    • May 13, 2017
  • CFM International, Inc., Supplement

    Strategy & Execution Case Study
    • Michael J. Enright
    5.00
    View Details
    Supplements the case.
    • Save
    • Share
    • January 19, 1993
  • Gordon Bethune at Continental Airlines

    Leadership & Managing People Case Study
    • Nitin Nohria
    • Anthony J. Mayo
    • Mark Benson
    11.95
    View Details
    A $385 million loss for the final months of fiscal year 1994 signaled Continental might go bankrupt. Could new CEO Gordon Bethune turn Continental around?...
    • Save
    • Share
    • January 23, 2006
  • Viva Macau (A)

    Global Business Case Study
    • Dante Roscini
    • G.A. Donovan
    11.95
    View Details
    A fast-growing Macau-based airline backed by private US investors faces a dramatic expropriation in the wake of the first change of head of government...
    • Save
    • Share
    • December 20, 2013
  • BMP POLICY MEETING - General Instructions

    Strategy & Execution Case Study
    • Paddy Moore
    • Hallam Movius
    • Lawrence Susskind
    11.95
    View Details
    Five-party, four-issue internal negotiation among employees of a major engine manufacturer to agree on procurement guidelines in preparation for external...
    • Save
    • Share
    • January 01, 1993
  • Florida Air, Inc.

    Innovation & Entrepreneurship Case Study
    • H. Irving Grousbeck
    • Jim Ellis
    11.95
    View Details
    Offers the opportunity to examine two important challenges in starting a company: selecting partners and finding capital. Presents a candid view into...
    • Save
    • Share
    • November 01, 1995
  • Southwest Airlines: In a Different World

    Technology & Operations Case Study
    • James L. Heskett
    • W. Earl Sasser Jr.
    11.95
    View Details
    This is the fourth in a 35-year series of HBS cases on an organization that has changed the rules of the game globally for an entire industry by offering...
    • Save
    • Share
    • April 22, 2010
  • DO & CO: Gourmet Entertainment

    Strategy & Execution Case Study
    • Juan Alcacer
    • Esel Cekin
    11.95
    View Details
    This case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding...
    • Save
    • Share
    • October 18, 2016
  • Southwest Airlines (D)

    Sales & Marketing Case Study
    • Christopher H. Lovelock
    5.00
    View Details
    After 18 months of deficit operations, Southwest Airlines stands on the brink of profitability. Selective application of discount fares has contributed...
    • Save
    • Share
    • September 01, 1975
  • Stop Making Plans; Start Making Decisions

    Analytics and data science Magazine Article
    • Michael Mankins
    • Richard Steele
    In most companies, strategic planning isn’t about making decisions. It’s about documenting choices that have already been made, often haphazardly. Leading firms are rethinking their approach to strategy development so they can make more, better, and faster decisions.
    • Save
    • Share
    • From the January 2006 Issue
  • Elon Musk's Big Bets Update, 2019

    Strategy & Execution Case Study
    • David B. Yoffie
    • Daniel Fisher
    11.95
    View Details
    This short case provides an update to Elon Musk's strategy and tactical moves with Tesla, Solar City, and SpaceX from 2016-2019.
    • Save
    • Share
    • May 14, 2019
  • Allegiant Airlines: Finding a New Customer Segment

    Leadership & Managing People Case Study
    • Arpita Agnihotri
    • Saurabh Bhattacharya
    11.95
    View Details
    Founded in 1997, Allegiant Airlines (Allegiant) was one of the most profitable ultra-low-cost airlines in the United States. Allegiant maintained high...
    • Save
    • Share
    • February 21, 2017
  • United Breaks Guitars

    Sales & Marketing Case Study
    • John Deighton
    • Leora Kornfeld
    11.95
    View Details
    When social media propagate a complaint about poor customer service, an international media event ensues. How do viral videos spread and what can firms...
    • Save
    • Share
    • January 06, 2010
  • Dealing with low-cost competition in the airline industry (A): The case of Lufthansa

    Strategy & Execution Case Study
    • Urs Mueller
    • Francis Bidault
    11.95
    View Details
    In 2002 the management team of Deutsche Lufthansa AG was considering the upcoming threat from low-cost airlines in the context of an increasingly complex...
    • Save
    • Share
    • November 19, 2015
  • Now Everybody Can Fly: AirAsia

    Strategy & Execution Case Study
    • Joan Enric Ricart Costa
    • Daxue Wang
    11.95
    View Details
    Details how AirAsia, a Malaysian airline, was transformed into a successful low-cost airline through its well-defined business model. The emergence of...
    • Save
    • Share
    • May 26, 2005
  • Delays at Logan Airport

    Finance & Accounting Case Study
    • V.G. Narayanan
    • George Batta
    11.95
    View Details
    Logan Airport is facing mounting delays for flights landings and takeoffs, especially in inclement weather. An additional runway and peak-period pricing...
    • Save
    • Share
    • December 13, 2001
  • Evidence-Based Management

    Organizational Development Magazine Article
    • Jeffrey Pfeffer
    • Robert I. Sutton
    For the most part, managers looking to cure their organizational ills rely on obsolete knowledge they picked up in school, long-standing but never proven...
    • Save
    • Share
    • Buy Copies
    • From the January 2006 Issue

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